Analogeezer
Veteran Member
So I looked through some threads on this subforum, I see a lot of people have replaced these.
So I got the warranty extension to 15 years/unlimited miles letter and filed that away, figuring "oh I might need this some day", my car is just over 10 years old.
Then BAM, five days later it lights up the TC/SC light, TPMS and airbag light. Drive the car a bit and they all go off.
It proceeded to happen again a few times, but was intermittent.
Then it started being on full time, every time I start the car. So I was making plans to put it in for the warranty repair (more on that in a bit) and today, the glowplug light starts flashing. Then later it gets joined by a CEL, but the CEL is solid whereas the glowplug light flashes.
Car starts and drives normally, even took it up close to redline and nothing apparent going on.
So NOW I am up to six lights fired up on the dash (airbag, glowplugs, CEL, TPMS, TC/SC and another one).
Kinda weird the glowplug light and CEL joined the party, but I would think the car would not run properly if there was an actual problem with the glowplugs.
So I am going to scan the car with VCDS tomorrow but is it possible the clockspring alone is lighting all these dash lights up?
Thanks,
Analogeezer
p.s. Oh here is the thing with the dealer, so I call up their service department explain I have the clockspring problem, based on the description in the letter and ask "WHAT IS THE WAIT TIME ON GETTING THIS PART, NOW LONG WILL IT TAKE?"
The girl replies "oh we would have to get your car in here to diagnose it to make sure it is the problem to tell you that?"
I said to her "Oh I know it has the problem, and that you will have to run diagnostics to get paid for the warranty work, my question is HOW LONG WILL IT TAKE TO GET THIS PART?"
She refused to tell me, even after I told her I would be running VCDS before I brought the car in.
The correct answers would have been:
1. Oh we have done a number of these and it usually takes a day or two to get the part OR
2. I'm not sure but I will check with parts and have them call you up.
Yet VWoA wonders why people hate their dealers as much as people hate Comcast.
So I got the warranty extension to 15 years/unlimited miles letter and filed that away, figuring "oh I might need this some day", my car is just over 10 years old.
Then BAM, five days later it lights up the TC/SC light, TPMS and airbag light. Drive the car a bit and they all go off.
It proceeded to happen again a few times, but was intermittent.
Then it started being on full time, every time I start the car. So I was making plans to put it in for the warranty repair (more on that in a bit) and today, the glowplug light starts flashing. Then later it gets joined by a CEL, but the CEL is solid whereas the glowplug light flashes.
Car starts and drives normally, even took it up close to redline and nothing apparent going on.
So NOW I am up to six lights fired up on the dash (airbag, glowplugs, CEL, TPMS, TC/SC and another one).
Kinda weird the glowplug light and CEL joined the party, but I would think the car would not run properly if there was an actual problem with the glowplugs.
So I am going to scan the car with VCDS tomorrow but is it possible the clockspring alone is lighting all these dash lights up?
Thanks,
Analogeezer
p.s. Oh here is the thing with the dealer, so I call up their service department explain I have the clockspring problem, based on the description in the letter and ask "WHAT IS THE WAIT TIME ON GETTING THIS PART, NOW LONG WILL IT TAKE?"
The girl replies "oh we would have to get your car in here to diagnose it to make sure it is the problem to tell you that?"
I said to her "Oh I know it has the problem, and that you will have to run diagnostics to get paid for the warranty work, my question is HOW LONG WILL IT TAKE TO GET THIS PART?"
She refused to tell me, even after I told her I would be running VCDS before I brought the car in.
The correct answers would have been:
1. Oh we have done a number of these and it usually takes a day or two to get the part OR
2. I'm not sure but I will check with parts and have them call you up.
Yet VWoA wonders why people hate their dealers as much as people hate Comcast.