Do we just believe the Canadian buyback calculator?
Unfortunately, I believe I'm a little late to this party, as I hadn't really had time to review all the documents properly in time for the Mar. 4th deadline. I will post my concerns nevertheless as I want to see the interest level in this issue. And maybe this has been addressed in a post before and if so I apologize for bringing it up again .. and please direct me to such a posting!
My issue now is with the buyback calculator on the website ...
https://cbbestimator.vwcanadasettlement.ca/VW_WebServices/vw/index
which I'm not sure when it exactly appeared, but I believe it must have been just a few days before the objection deadline, as I had kept checking the site on numerous occasions and not seen any updates.
For reference ...My car is a 2009 jetta wagon TDI highline model, with as far as I know all the options possible, that would be relevant.
So according to the Exhibit 5 document in table 2, the range of buyback payment would be in the range of $2,916 - $14,904. And according to all references, this document would be the letter of the law once ratified.
So I go to plugin my VIN and mileage. I'm at around 95000 right now, so definitely low on the mileage scale, so I was thinking I would be top of the range.
Turns out the value that it gave me was $13700.
So I started to wonder what was I missing that cause the seemingly $1200 difference in valuation!
Firstly I tried all possible permutations with my VIN and lower or higher mileage as well as all the provinces of registration. And nothing gave me any more than the $13700. So what gives?
So I called the claims adminstration and asked for more information ie perhaps a table explaining the exact calculation. To my dismay there is no such document.
So I went to the US sites to compare and quickly found this document ...
https://www.ftc.gov/sites/default/files/pdf/att._1a_-_buyback_modification_table.pdf
... Which CLEARLY explains the valuations and compensation for all models affected!
I called one of the claims lawyers at Siskinds LLC and hate to say I was kind of given the runaround.
I was trying to explain my concern and was interrupted at every turn without listening to my complete explanation. The lawyer then proceeded to tell me my current black book value as of today and tell me that I should be happy I'm getting anything. I was certainly made to feel greedy for simply wanting to know the proper calculation to the buyback calculation, by telling me I should be happy I'm getting anything! In the end, she admitted there was no such table and that the calculation was done by some 'experts' that they had appointed, and the values could only be found out by using the 'buyback calculator' on the website. I was told the process would be too complicated to provide a table!
Then I was also told that I probably lost 1200$ in time by making this phone call!!! Of course, I forgot that I was talking to a lawyer
...and that's their cost of one phone call! ... but hey aren't you supposed to be representing our best interests here?
I appreciate that a lot of time and effort went into coming up with an agreement, but I'm pretty sure all the law firms involved are getting some pretty good compensation out of this.
Didn't VW also appoint some 'experts' to figure out how to make diesel emissions cleaner? Anyone know how that worked out?
So why are we not given the same courtesy here in Canada as in the US. It would seem like a very simple thing to do that would ease a lot of confusion and questions.
I'm not even saying that my valuation is wrong. But I sure as heck want to know how it's being arrived at. And also the unwillingness to reveal the exact data at every turn makes me very suspicious and should cause others to do as well.
Am I alone on this one, or does any other TDI owner get my point here?
Definitely agreed with BCPassat on the objections. I loved my Jetta ... still do, and will probably buy another Dub. But it definitely seems like the Canadian agreement has been written to apease VW a little too much.