RGSEP said:
But after reading about the lack of support and arrogance on the part of VW and its dealer network, I am passing. I don't think people that buy VWs should have to find quirky independent repair shops in order to expect competent, reliable, and respectful service for their product.
Well have fun but really don't expect it to be too much different witha different brand - good dealers & bad dealers, just the nature of the game to a certain extent. How's that pedal fix working out? You know, the fix they spent "countless hours engineering" (which was ready in a week).
The biggest difference with these cars is often a dealer service department doesn't see that many = they're not nearly as familiar with them as gassers.
If by "quirky independent repair shops" you mean gurus you might want to seriously re-think that opinion. There is a member here who has likely forgotten more about these vehicles that most ever knew (& he ain't alone).......................he's also flown to a client, driven their car back to his location, and fixed it - want to tell me what car company would do the same?
Just a couple - how about checking out a member TdiRacing? MetalNerd? DrivebiWire? Franko66? MoGolf? .............it's a damn long list, I'd get tired of typing.
Check the B5.5 forum & the BS issue - there is a group on this site who not only diagnosed the issue to begin with but figured out a permanent fix. On the surface it doesn't sound like much but given they started @ ground zero with zero data (initial thoughts where the shaft tolerances) and basically reverse engineered the unit AND figured out that a part from a euro only engine would fit & solve the problem. And about the same time VW stopped selling the orginal unit, VW learned the solution how?
You were looking at an '06 BRM engine - thanks to the "quirky independent repair shops" (& this forum) the main potential problem is known, as is the fix.
Sorry

I don't see the downside of the quirky independent repair shops.
I'd never be one to say it's all gumdrops & lollipops with VWoA or the dealer network but the community goes a long way to making ownership a good experience.