Both my 2011 Golf and 2012 Sportwagen have been bought back by VW. It may be old news now, but the process was a little sketchy at first due to all the Online stuff that had to be done. But, once the ball got rolling I didn't have any problems and it went relatively smooth.
However, with that being said, I started the process along with everyone right in the beginning and stayed ontop of getting my submissions done and completed ASAP. The 2011 was bought back on 12/21/16 and the 2012 was bought back on 1/4/17. Each time I received my "Chase Email" before leaving the dealer and the money was in my account the following day.
I can only imagine the frustrations people are having now at this point because of all the vehicles being turned in... I opted to sell because of economics.. made no sense to keep it. My buddy delayed his paperwork and now has to wait till March to turn his in... It's a mess, but as they say, "The early bird gets the worm." Good luck to all of you..