Buyback COMPLETED Car is now in Dealership Lot

bloc

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Apr 25, 2006
Location
Austin, Tx
TDI
2013 Touareg TDI
That sounds expedient but deposits into a brand new account opened only for that purpose might cause a bank some concern and cause delays before a large cash withdrawal would be permitted.
Even with chase quickpay? Since the from and to accounts would be within the chase system?

What if the person has a chase credit card?

I might stop by a chase branch to ask their opinion.
 

jen_madcity

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Feb 28, 2015
Location
Wisconsin
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2015 Golf Sportwagen TDI SEL
Am relieved to report that I received my email receipt, and my claim status has been updated to "complete." Now just waiting for the EFT email. Relieved.


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HBarlow

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Nov 3, 2012
Location
Crosby County, TX
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2009 Jetta Sportwagen, 2016 Audi Q5 TDI
Even with chase quickpay? Since the from and to accounts would be within the chase system?

What if the person has a chase credit card?

I might stop by a chase branch to ask their opinion.
Asking is probably best. I don't know a thing about Chase Bank's policies.

I was just thinking of money laundering and IRS efforts to track random money movements.

You may be right and it may work very quickly and smoothly.
 

engineered2win

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May 24, 2011
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Dublin, OH
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MkVI Golf TDI
I have my buyback appointment scheduled for Tuesday. I chose EFT, because I ASSUMED that they would wire transfer the money to the checking/savings account of your choosing, because it's 2016 and not a difficult task. Now that things have been cleared up, my bank (PNC), isn't a member of the clear xchange, so it seems I will have to use the Chase QuickPay account they setup.

I'll be renting a car until the funds clear, so it would be nice if they are held to 3 business days. It would have been soo simple if I could just select the account of my choice to deposit, but alas nothing about the buyback has been quick or simple. I'm planning on marching down to the Subaru dealer with check in hand ASAP to pick up my new WRX. Now I have to wait 24 hours for the email, wait for the Chase account to be setup, and then go to a Chase branch and get a bank check to clear out the account by Saturday (3 business days).

The claims portal won't let you change anything once you schedule an appointment, only cancel. I may call them tomorrow and see if I can get it switched to a check, but I fear it will just confuse them and make things take longer.
 

2015vwgolfdiesel

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Jan 1, 2016
Location
Oklahoma
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2015 VW Golf S DSG Silver
Asking is probably best. I don't know a thing about Chase Bank's policies.

I was just thinking of money laundering and IRS efforts to track random money movements.

You may be right and it may work very quickly and smoothly.
As we have seen rough IRS agents attacking innocent tax payers ~~~ one wonders how an idiot will react seeing (say) $25,275.53 moving in to someone's account ~~ then out to a car dealer the next few hours.

YIKES ~~~ :eek::rolleyes::mad::confused::D
 

ericy

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Joined
Aug 24, 2004
Location
Rehoboth Beach, DE
TDI
2015 Golf TDI (wife's car)
I have my buyback appointment scheduled for Tuesday. I chose EFT, because I ASSUMED that they would wire transfer the money to the checking/savings account of your choosing, because it's 2016 and not a difficult task. Now that things have been cleared up, my bank (PNC), isn't a member of the clear xchange, so it seems I will have to use the Chase QuickPay account they setup.
No, you just set up an account with clearxchange using the same email address that you have on file with the vwgoa portal. You just click the "My bank isn't listed" button on this page:

https://www.clearxchange.com/get-started#/

The claims portal won't let you change anything once you schedule an appointment, only cancel. I may call them tomorrow and see if I can get it switched to a check, but I fear it will just confuse them and make things take longer.
Yeah, I see that too, and I am also concerned that it would be a cluster-youknowwhat to try and change it now. Let us know if it is easy to change.
 
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iadubber

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Iowa
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JSW
No, you just set up an account with clearxchange using the same email address that you have on file with the vwgoa portal. You just click the "My bank isn't listed" button on this page:

https://www.clearxchange.com/get-started#/



Yeah, I see that too, and I am also concerned that it would be a cluster-youknowwhat to try and change it now. Let us know if it is easy to change.
Thanks for that! Just set my account up.
 

dmarsingill

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Mar 26, 2011
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Dacula, GA
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2011 Sportwagen Turned in , 2000 Z3 Coupe, 2003 Ford Expedition
Can't speak for other states.

Okies have the choice of owning an auto in one name or using the "OR" for two persons.

One can sell (or mortgage) it ~~ if you use "OR."

..... and the POA is not needed to transact a transfer of ownership

..... sooooo ~~~ you all in other states ~~~ who do you trust ????

..... IMO ~~ vw NOTARIZED crappolla sucks.
I think the notorized crappolla is to prevent identity theft. I've had to do it to take money out of the 401k because my wife has to sign, also. It only takes 10 min and Notaries are everywhere.

Donald
 

ELVATO

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Oct 9, 2013
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FL
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13 Passat SE

2015vwgolfdiesel

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Joined
Jan 1, 2016
Location
Oklahoma
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2015 VW Golf S DSG Silver
I think the notorized crappolla is to prevent identity theft. I've had to do it to take money out of the 401k because my wife has to sign, also. It only takes 10 min and Notaries are everywhere.

Donald
.... must have 'bout a thousand here in Tulsa

.... but none live in my house or neighborhood. .... just one more egg to fry.

.... at any rate us Okies can mortgage or sell a car with one notarized signature at the tag agency (MVA)

.... two owners --- and with a (or) title we only need one to do business.

..... boils down to "WHO DO YOU TRUST"? ~~~~ here.
 

SOCALGAL

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Joined
Nov 3, 2016
Location
North Carolina
TDI
2010 Jetta Sedan & 2013 Jetta Wagon
.... must have 'bout a thousand here in Tulsa

.... but none live in my house or neighborhood. .... just one more egg to fry.

.... at any rate us Okies can mortgage or sell a car with one notarized signature at the tag agency (MVA)

.... two owners --- and with a (or) title we only need one to do business.

..... boils down to "WHO DO YOU TRUST"? ~~~~ here.
If you work for a company check with the exec. assistants and especially if you have a legal dept. for notaries.
 

dgillilan

Member
Joined
Jul 24, 2016
Location
Virginia, USA
TDI
2012 Jetta TDI sold back to VW
EFT - no quickpay, no Chase acct, what to do?

Hello,
I want to say thank you to the ones who have shared their buyback info.
I am scheduled for 11/29. I have not used quickpay, and do not have a chase account, but I do have an account with one of the nine that is listed there on the pdf that someone posted.
Is it the best advice to have that EFT deposited to one of those nine banks if one has an account with one of the nine?
I did not know that we had to get onto quickpay to get the EFT.
I had my bank routing and account number written down and all items printed for my buyback on Tuesday the 29th.
Now, I think I am learning that I need to at least have a "Quickpay" account set up with JPM Chase to receive the EFT at one of the nine banks ??
Is there a fee for the Quickpay use? Is there a fee to receive an EFT? I thought that EFTs were free, but I am not a banker.
I am a bit worried about these details, I had not heard of these issues before this thread,
thank you, Debra
 

ericy

Veteran Member
Joined
Aug 24, 2004
Location
Rehoboth Beach, DE
TDI
2015 Golf TDI (wife's car)
Hello,
I want to say thank you to the ones who have shared their buyback info.
I am scheduled for 11/29. I have not used quickpay, and do not have a chase account, but I do have an account with one of the nine that is listed there on the pdf that someone posted.
Is it the best advice to have that EFT deposited to one of those nine banks if one has an account with one of the nine?
I did not know that we had to get onto quickpay to get the EFT.
I had my bank routing and account number written down and all items printed for my buyback on Tuesday the 29th.
Now, I think I am learning that I need to at least have a "Quickpay" account set up with JPM Chase to receive the EFT at one of the nine banks ??
Is there a fee for the Quickpay use? Is there a fee to receive an EFT? I thought that EFTs were free, but I am not a banker.
I am a bit worried about these details, I had not heard of these issues before this thread,
thank you, Debra
I am speculating a bit, but I believe you can start here:

https://www.clearxchange.com/get-started#/

click the link for your bank, and follow whatever instructions they have. I clicked one of them, and it looks like there is no special action you need to take - after buyback, you will get notification, and you just follow whatever instructions it gives you.

The main caveat is that the payment seems to be tied to the email address that you are using with the vwgoa portal, so if your bank account isn't registered with that email address, you will need to take some action to get it routed properly.
 

dmarsingill

Veteran Member
Joined
Mar 26, 2011
Location
Dacula, GA
TDI
2011 Sportwagen Turned in , 2000 Z3 Coupe, 2003 Ford Expedition
.... must have 'bout a thousand here in Tulsa

.... but none live in my house or neighborhood. .... just one more egg to fry.

.... at any rate us Okies can mortgage or sell a car with one notarized signature at the tag agency (MVA)

.... two owners --- and with a (or) title we only need one to do business.

..... boils down to "WHO DO YOU TRUST"? ~~~~ here.
????? Not sure what your point is? Just pointing out that it took a few minutes to get it notarized, and we've done it before. No big deal. Does your wife not live with you? Help us understand the reason for not getting both names notarized.

Donald
 

bubbagumpshrimp

Veteran Member
Joined
Jul 12, 2013
Location
Virginia
TDI
'13 Jetta TDI
.... must have 'bout a thousand here in Tulsa

.... but none live in my house or neighborhood. .... just one more egg to fry.

.... at any rate us Okies can mortgage or sell a car with one notarized signature at the tag agency (MVA)

.... two owners --- and with a (or) title we only need one to do business.

..... boils down to "WHO DO YOU TRUST"? ~~~~ here.
That might be the case for an OK based entity, but I doubt that's going to fly in many places and for many companies. Why? For all they know...you've got a gambling habit and you're looking to sell the car out from under the Mrs. so you can hit the slots.

From a liability standpoint, it wouldn't be very bright for VW to permit you to submit only one notarized signature when there are two owners on the title. From a CYA standpoint...there's no way I would go for that, regardless of what the local laws allow.
 

dgillilan

Member
Joined
Jul 24, 2016
Location
Virginia, USA
TDI
2012 Jetta TDI sold back to VW
Thanks Ericy for the help

Thank you, I am good with email addressed for the bank I will use same as the VW portal.
I did go to clearexchange and created a profile and entered needed info. to use for the EFT from VW, and hope for the best.
Thanks and thanks again to those who shared their info. in this thread. I will post about my buyback after Tuesday on my buyback appt., in SE Virginia.
Thanks, Debra
2012 Jetta TDI, white-gold, immaculate, under 26k miles :(
(only selling due to value difference in car for insurance vs VW fraud amount and refusal of dealers to accept this car as trade in also, again, due to court case and publicity of 'defect')
 

Dr. D

Veteran Member
Joined
Dec 31, 2014
Location
NJ
TDI
2014 Passat TDI SEL
No, you just set up an account with clearxchange using the same email address that you have on file with the vwgoa portal. You just click the "My bank isn't listed" button on this page:

https://www.clearxchange.com/get-started#/



Yeah, I see that too, and I am also concerned that it would be a cluster-youknowwhat to try and change it now. Let us know if it is easy to change.
I'm a little bit confused. What is this new link? Was this provided after the buyback is "complete" email?

My buyback is Thursday and I have Bank of America.
 

2015vwgolfdiesel

Top Post Dawg
Joined
Jan 1, 2016
Location
Oklahoma
TDI
2015 VW Golf S DSG Silver
That might be the case for an OK based entity, but I doubt that's going to fly in many places and for many companies. Why? For all they know...you've got a gambling habit and you're looking to sell the car out from under the Mrs. so you can hit the slots.

From a liability standpoint, it wouldn't be very bright for VW to permit you to submit only one notarized signature when there are two owners on the title. From a CYA standpoint...there's no way I would go for that, regardless of what the local laws allow.
I do not know what CYA is. Guessing if you lived in OKLAHOMA you would own your car(s) separately from a spouse?

In Okieville the title with an "OR" on the DOC literally means one owner "OR" the other can legally mortgage or sell the auto.

The day I married my wife of 'bout 2 decades, I signed it all to "US." Same as the first wife of 'bout 29.5 years.

Most of my friends who are in their second marriage own their car(s) with one name on the title.

I can fully respect your view of the SOB Spouse situation. My brother is joined at the hip with a 38 year slot feeder.

I have a high school friend who's father gave her TWO (2) homes, free and clear. The idiot mortgaged BOTH. 100 % That was after she got the mansion in the first marriage and spent it at the shoe store.
 

DanB36

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Jul 13, 2003
Location
Savannah, GA
TDI
2014 Q5 Prestige TDI, Monsoon Gray
In Okieville the title with an "OR" on the DOC literally means one owner "OR" the other can legally mortgage or sell the auto.
But neither of you can release the legal claims of the other, and that's the part of the offer that needs to be notarized. And that's why either you both need to be there, or whoever isn't there needs to have signed (and had notarized) a power of attorney authorizing the other one to finish the transaction.
 

dgillilan

Member
Joined
Jul 24, 2016
Location
Virginia, USA
TDI
2012 Jetta TDI sold back to VW
Dr.D, I believe that this is a new thing, if you selected the EFT(electronic fund transfer to your bank). I had thought that all I had to do was furnish a routing number and account number. No. The others who have gone through their buyback are stating that VW is using Chase which has a sort of "clear exchange" type of link up thing to banks, where you have to create a sort of login with them, furnish the routing number and account number for them with the SAME email address as you have used on VW portal matched to the referenced bank account. This thread of 16 pages talks of it, I read most of it, good luck. I did the above at the clear exhange site.
Debra
 

Dr. D

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Dec 31, 2014
Location
NJ
TDI
2014 Passat TDI SEL
Dr.D, I believe that this is a new thing, if you selected the EFT(electronic fund transfer to your bank). I had thought that all I had to do was furnish a routing number and account number. No. The others who have gone through their buyback are stating that VW is using Chase which has a sort of "clear exchange" type of link up thing to banks, where you have to create a sort of login with them, furnish the routing number and account number for them with the SAME email address as you have used on VW portal matched to the referenced bank account. This thread of 16 pages talks of it, I read most of it, good luck. I did the above at the clear exhange site.
Debra
Gottya, I checked out the site. I clicked on signup and since I have BofA it took me directly to BofA's page. It asked for my email to assign the send/receive feature as well as the account where I want the funds deposited. I received a confirmation that the signup was complete.

So my question is this.

Can I log into a "clear exchange" account? I tried looking up my user via my email and nothing showed up with clear exchange. I'm confused. Do I actually have an account now? I mean I went through all the steps on BofA site. Is it built into my BofA?
 

j1mbo

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Jul 29, 2012
Location
Silver Spring, MD
TDI
2013 Reflex Silver JSW TDI - 17" Anthracite Goals and 2014 Reflex Silver Golf TDI
Folks:
I just completed my buyback and I will try to give you as best story I can and answer any questions about the buyback experience.

I uploaded my documents the first full day the portal was open (a Saturday) and was NOT one of the first getting their documents approved. Nonetheless after having them approved, I was quick to get my offer (I had no lien and was the sole owner) and within an hour of getting the offer I had it notarized. The day the calendar opened up I selected today (the first available buyback day)
I got to the dealership, Stohlman VW , (Northern VA) almost an hour early. They were excited to see me and said the settlement specialist was there waiting. I was his first customer and he was excited as me. I mentioned that I may be the first in the country and he said "you might be right" Another settlement specialist from another dealership was shadowing him during the process. Everything is conducted on a Samsung tablet. I presented my documents (signed PoA, mileage disclosure ) and keys. He entered the information into the tablet and then we walked out to my vehicle. He started the car and took a picture of the car with the engine running (tach showed idle rpm) I mentioned removing my plates and he said the dealers ambassador would handle that step (more on that later) He took a few more pictures and had me move the car in order to take better pictures He then had me check one last time to make sure all my stuff was out of the car and that was it.

We went back in the dealership and he said I would not need to sign the title since the PoA covered that.
Once he completed the transaction I received an emailed receipt that everything was complete. He said "in his training there were a lot more steps he expected" but nonetheless it was complete. I asked about the EFT and he was shocked because he was told in training that the EFT would be completed by the customer before they arrived. He contacted a support number and it was quickly answered. They indicated that once the process was completed and the email receipt for the vehicle was generated, this triggered the EFT 3rd party (I am assuming its Chase) to send me an email within 24 hours requesting my bank information . At that point the 3 day clock starts.
I asked about the check. He said if the check option is selected, then your handed a paper check at the transaction (if your mileage is equal to the window you entered when you reserved your appt)
If there is a mileage discrepancy affecting the buyback amount, he is directed to write VOID on the check and mail it back to the VW Fatherland for a new check to be mailed to you. He agreed with me that the EFT was the better option as many banks hold large checks for indefinite periods , checks can get lost etc...
He then introduced me to the "ambassador". The ambassador took my registration from me and had another ambassador remove the plates. He indicated to the buyback rep that he needed him to do something before he could take the car into inventory. Once he did that he acknowledged he had the car in his system and they returned with my plates.
He then made small talk about what was "next" and I told him I already had a new car I bought two weeks ago. He said well okay I guess your set .
We shook hands and the settlement specialist walked me out and thanked me again and again for it going so smooth.
He said I was his one and only buyback scheduled today so it looks like they are starting out slow
.

Silly question, but did they keep the registration? I have vanity plates that I want to transfer, and need the original registration to transfer them to my new vehicle.
 

2015vwgolfdiesel

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Jan 1, 2016
Location
Oklahoma
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2015 VW Golf S DSG Silver
But neither of you can release the legal claims of the other, and that's the part of the offer that needs to be notarized. And that's why either you both need to be there, or whoever isn't there needs to have signed (and had notarized) a power of attorney authorizing the other one to finish the transaction.

when we titled the car ~~~ using the "or" in the title holds each of us harmless to sell or mortgage it, with out recourse. Okieville.

Rather reminds me of the 45 year old Playboy joke. Man leaves wife, with instructions to sell the Vet and keep half. Upon returning home there is $5.00 in an envelope. He ask the Flandered wife. What's this? She said this is your half of the Vet sale. He says WHAT? She said I placed an ad to sell it for $10. ~~~ that is your half. :D
 

wilcharl

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Joined
Aug 21, 2010
Location
Northern Virginia
TDI
2010 Jetta TDI BOUGHT BACK 23 NOV 16. Now owner of 2016 Jeep Cherokee
Silly question, but did they keep the registration? I have vanity plates that I want to transfer, and need the original registration to transfer them to my new vehicle.


Yes they did keep it




Sent from my iPhone using Tapatalk
 

ericy

Veteran Member
Joined
Aug 24, 2004
Location
Rehoboth Beach, DE
TDI
2015 Golf TDI (wife's car)
Gottya, I checked out the site. I clicked on signup and since I have BofA it took me directly to BofA's page. It asked for my email to assign the send/receive feature as well as the account where I want the funds deposited. I received a confirmation that the signup was complete.

So my question is this.

Can I log into a "clear exchange" account? I tried looking up my user via my email and nothing showed up with clear exchange. I'm confused. Do I actually have an account now? I mean I went through all the steps on BofA site. Is it built into my BofA?
I am not completely sure, but the way I read the docs, it is all built into BofA, and you don't need to directly interact with clearXchange.

Really we are all kind of learning as we go - we will find out more tomorrow as more buybacks take place.
 

j1mbo

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Jul 29, 2012
Location
Silver Spring, MD
TDI
2013 Reflex Silver JSW TDI - 17" Anthracite Goals and 2014 Reflex Silver Golf TDI
Hmm that's not good. I expect them to keep the title, but not the registration since I thought in MD i needed it even if I was turning the plates in.
 

SOCALGAL

Veteran Member
Joined
Nov 3, 2016
Location
North Carolina
TDI
2010 Jetta Sedan & 2013 Jetta Wagon
Hmm that's not good. I expect them to keep the title, but not the registration since I thought in MD i needed it even if I was turning the plates in.
I wonder if VW kept the registration because Wilcharl didn't keep the plates? I'm calling our NC DMV tomorrow to make sure I know exactly what I need to do, I don't want to loose my plates. Scheduled buy back Dec 13.
 
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