Buyback COMPLETED Car is now in Dealership Lot

[ericy]

Cha-ching! I got my EFT email from Chase 20 minutes ago. The rest should be done tomorrow sometime.

And the money is in my account . Now the 2nd half of this - send money to a different bank to pay off the Volvo.

Here is something interesting that I noted while I was fiddling with all of this. If I log into the chasepayments site, and look at the payment details, there is a line there "Payment Doc Number", which is 52000094XX. And this got me wondering - does this mean that just over 9400 cars have been bought back? What are other people seeing here?

 

[2015vwgolfdiesel]

And the money is in my account . Now the 2nd half of this - send money to a different bank to pay off the Volvo.

Here is something interesting that I noted while I was fiddling with all of this. If I log into the chasepayments site, and look at the payment details, there is a line there "Payment Doc Number", which is 52000094XX. And this got me wondering - does this mean that just over 9400 cars have been bought back? What are other people seeing here?

Me thinks you are on to something

Hoping other persons will follow up on your idea

------------------------

(IF) ONLY 5000 BUY BACKS ARE DONE THAN MIGHT BE ABOUT $100,000,000 OUT OF THE VW PIGGY BANK

 

[msandhu413]

Hello Folks,
what is the time frame the money shows up in your account after you turn in your vehicle. For instance - my turn is on the 28th at 1pm - when will the VW transfer the funds in my account.
The reason why i ask i am looking at another vehicle to buy next week and like to make sure i have the funds before submitting any offer.
Thank you.
Mac

 

[ericy]

Hello Folks,
what is the time frame the money shows up in your account after you turn in your vehicle. For instance - my turn is on the 28th at 1pm - when will the VW transfer the funds in my account.
The reason why i ask i am looking at another vehicle to buy next week and like to make sure i have the funds before submitting any offer.
Thank you.
Mac

Typically you will get an email from Chase about a day after the appointment. I think they said 24-48 hours. Then you log in to accept the funds and give the routing/acct number for your bank, and then maybe another day. For example, my buyback was on Wed afternoon - I got the funds this morning. If weekends are involved, it could be a bit slower.

 

[scottb8888]

Just turned in my '14 Passat. I'm guessing I'll see the EFT email Monday? The dealer said they were ramping up to 10 returns a day (MAG in Columbus, OH)

 

[az7000']

Hello Folks,
what is the time frame the money shows up in your account after you turn in your vehicle. For instance - my turn is on the 28th at 1pm - when will the VW transfer the funds in my account.
The reason why i ask i am looking at another vehicle to buy next week and like to make sure i have the funds before submitting any offer.
Thank you.
Mac

So bold of you...

 

[msandhu413]

So bold of you...

sorry - i copied and pasted and some reason it turned bold... i'll try to edit it. thx

Edited:
Fixed.

 

[az7000']

Just having fun, no need to be sorry but thanks

 

[Dub J]

750

The 750 restocking fee is complete bull schnitt. Man that really chapped my ass. I'm done. Money is in the bank. Just wanted to say thanks for operating this discussion forum. It was needed for many occasions. It was nice knowing you all. I'm off to the BMW forum clubs now. Got an X1 and its sweet. Peace!

 

[2015vwgolfdiesel]

keep the epa away from my tdi

ya think Oklahoma's Pruitt (sp?) might help some?

 

[mak618]

Turned my car in this afternoon. It took about 15 minutes.

The process involved signing the power of attorney and the odometer statement. As others indicated they countt print the complete receipt so I had to rely on the email.


He did offer to introduce me to the sales guy at the dealer but neither I nor the sales guy was interested: I was there over the weekend and we didnt agree on a price. Infact I was told very rudely not to waste their time so I left after I told them they will never get my business. I can understand them not agreeing to a price but was very surprised for VW to be arrogant about it. Luckily there are other VW dealers around.

For what its worth, they gave me a ride back home. The sales agent did make it a point to politely check with me if the buyback process went smoothly and if all was ok with that process.

 

[ColoradoDriver]

I test drove that, on behalf of my dear wifey, due to it being the only way to get a DSG in a Passat. (pssst... the salesmen don't seem to know that!?!)
It was fun to drive, I liked the paddles, it looked awesome in blue, but I was disappointed the interior hadn't been updated, and that V6 gulps down the gasoline. Chances are that's the car we could have ended up in, it's better equipped than the fine looking CCs we looked at.

Both wife and I are retired, so no daily commutes now. Mileage is no longer such an important factor. I liked driving the VR6 SEL better than the 1.8T version. Only problem is that VW has not built many 2017 Passats with the VR6. I am guessing that they have diverted that engine supply to the new Atlas production which just started.

 

[DFWJason33]

Turned my car in this afternoon. It took about 15 minutes. The rep could not drive a manual transmission so he made me start it and pull it out so they could take pictures

The process involved signing the power of attorney and the odometer statement. As others indicated they countt print the complete receipt so I had to rely on the email.


He did offer to introduce me to the sales guy at the dealer but neither I nor the sales guy was interested: I was there over the weekend and we didnt agree on a price. Infact I was told very rudely not to waste their time so I left after I told them they will never get my business. I can understand them not agreeing to a price but was very surprised for VW to be arrogant about it. Luckily there are other VW dealers around.

For what its worth, they did give me a ride back home.

Hi Mak618,
I bought a new VW from across town in Fort Worth, I'm not sure if I'm allowed to specify dealer names on this forum but they are the one on White Settlement Rd. Gave me a fantastic discount off a new VW. You can PM me if you need more details. Go right to emailing their internet sales mgr, it was painless.

 

[PacCoastFwy923]

I liked driving the VR6 SEL better than the 1.8T version. Only problem is that VW has not built many 2017 Passats with the VR6. I am guessing that they have diverted that engine supply...

I've pondered whether it's a supply or demand issue. The dealers I visited looked at me crosseyed like V6? Why? and, as I alluded to, most seem to think if you can shift it manually it's a DSG transmission, so any explanation is lost. But I'm betting the 1.8 outsells the V6 because it's all-around more economical (not ignoring purchase price!), and that that's why V6 is a relative rarity.

 

[k1xv]

He did offer to introduce me to the sales guy at the dealer but neither I nor the sales guy was interested: I was there over the weekend and we didnt agree on a price. Infact I was told very rudely not to waste their time so I left after I told them they will never get my business. I can understand them not agreeing to a price but was very surprised for VW to be arrogant about it. Luckily there are other VW dealers around.

For what its worth, they did give me a ride back home.

I always say, "don't go away mad. Just go away". At least they did not tell you lies and misrepresentations......as one dealer did, while I bumped my way toward the purchase of my replacement car.

 

[chilehead19]

Just left the golf at the dealer. Went smooth, the buyback specialist was nice. Walked past head sales manager on way out. He didn't even say goodbye, it was like I was invisible. Guess they don't want my money. This was Kempthorn Vw in canton Ohio.

 

[DFWJason33]

It seems like the dealer staff was trained to not approach TDI owners, didnt the training video state the Ambassador was allowed to ask you what your plans are? Do you want another VW? If so, give 'em a call! They may have just erred on the side of caution...

 

[mak618]

That may be true. While I didn't discuss sales with the sales manager at my buy back, he did politely ask if the buyback process was smooth and if all went well..

 

[mak618]

Hi Mak618,
I bought a new VW from across town in Fort Worth, I'm not sure if I'm allowed to specify dealer names on this forum but they are the one on White Settlement Rd. Gave me a fantastic discount off a new VW. You can PM me if you need more details. Go right to emailing their internet sales mgr, it was painless.

Thanks Jason, I will send you a PM shortly.

 

[Mike91326]

Nice...I am turning mine in on the 20th and I am picking up my 2017 Volt LT on the 23rd. How do you like it so far?

I love it. It's got a lot of power and I have been getting over 100MPGe.

 

[Circuit]

Mine went back today. The Lyft car that picked me up was an MK7 Golf TDI . His turn-in date is in about a month haha.

 

[aja8888]

My buyback appointment was at 2:30 PM today and I got there about 30 minutes early (DeMontrond VW, Houston,,TX.

The guy before me at the 1:30 appointment was clearly not happy. Apparently, his appointment, confirmed twice by e-mail from Claims, did not show up in the Settlement person's schedule. So there was no transaction to complete.

So he has to come back at some other new appointment which could not be set up by the Settlement person. Both of them tried reaching Claims by phone, but could not accomplish that. The guy left the dealership totally pissed. His wife was beyond pissed.

My buyback went fine.

 

[verdeo]

My buyback went smoothly today even though there was quite a snowstorm. I had received no email or phone call prior to coming in, so I was worried that no one would be there.
Well, not to worry, as it looked like all sales hands were on deck and they took me to the office where the Settlement lady was. Things went smoothly and the amount was correct. She asked us to stop by the Ambassador for 30 seconds...where the sales crew were waiting.
We shook hands and we told them that we had purchased a new Volvo V60 and received almost 10 grand in incentives all in all ...compared to VW having no SEL's on the horizon.
In prior trips to discuss VW's with them, we were treated like we knew nothing about VW's. We had purchased VW's from this dealer for almost 30 years, but the turnover in sales personnel left us feeling like strangers. No more!

Well, maybe more as the Touareg is now on the table. Best of luck to all still on the treadmill!

 

[cwescapexlt4x4]

Ours went fine today and the guy "Larry" sure didn't know how to start a KESSY TDI and after explaining (push once, wait, push/hold again and then expressing your foot has to be on the brake, we were good) and I got $450 MORE from the offer letter coming our way!
Waiting for the Chase email on Monday and $$ shortly there after. This group has been great help!

 

[TDIsoup]

I can tell you what just happened to me at my turn in. The offer was off by the exact amount that VW took as a payment a few weeks ago. The mileage calculator was correct, and every figure but the payoff amount was correct.

I brought an official payoff statement from VW, which showed the amount that was owed versus what his documents showed, and he said that he couldn't adjust it, and that the EFT will reflect the correct amount because VW will verify one last time before depositing the money.

I asked if he could provide that in writing and he declined, and suggested I contact the claims number. If the amount off was based off of the mileage calculator, I would have left with the car, but since this is a VW credit issue, I THINK it should be easily resolved.

 

[wilcharl]

And the money is in my account . Now the 2nd half of this - send money to a different bank to pay off the Volvo.

Here is something interesting that I noted while I was fiddling with all of this. If I log into the chasepayments site, and look at the payment details, there is a line there "Payment Doc Number", which is 52000094XX. And this got me wondering - does this mean that just over 9400 cars have been bought back? What are other people seeing here?

Ericy:

You did Stohlman right? Did anyone approach you asking about a new car? Was Carlos your buyback person? My 2010 Black Jetta Sedan wasn't still there was it ?

 

[jhinsc]

Turned in my 2014 Passat SEL yesterday afternoon at 4:30pm............

Now I have to wait for my email from Chase for the EFT.

Turn in date 12/14, rec'd email from JPMorganChase about 9pm on 12/15, clicked on the linked and entered my bank information, and the funds were in my account on 12/16. Based on the timing stated on bank's site, I wasn't expecting the funds to show up until 12/19 or 12/20.

Glad to have this over with. Got tired of seeing the Passat just sitting in the driveway. Sad to see it go as it was the one rare car I truly enjoyed driving every day. To bad VW turned it into spoiled fruit.

 

[ericy]

Ericy:

You did Stohlman right? Did anyone approach you asking about a new car? Was Carlos your buyback person? My 2010 Black Jetta Sedan wasn't still there was it ?

Yes, Stohlman. I wasn't looking at other cars, but their lot isn't huge. If they still had your car, they would have moved it in back or to some side lot of some sort.

I overheard some salespeople talking about other customers who wanted to buy a new VW, and were just waiting for the buyback. Stohlman is our normal dealer for service, so I was yakking with the service guy we normally use. He had seen the Jalopnik report about stripped cars being turned in, so we talked about that a bit. Neither one of us thought there would be all that many stripped cars turned in.

Carlos was in fact my buyback person. There was someone else with him that he was training. They did ask if I needed another car, but when I told them I already had one, they didn't push it.

 

[Airport]

I bought a 2011 VW Golf TDI six years ago. It was a fun car to drive with great MPG. After the scandal broke and I did the calculations, I couldn't pass up the money VW was offering. Furthermore a major service was due.

Initially I registered my vehicle, but didn't realize you had to upload all the required documents (I learned that from reading the forums here). After I got my settlement offer which had to be notarized, it kept getting rejected with no explanation.

It was very frustrating getting no answer from the national number or TDI representative at my local dealer. After another call to the national number, she said I needed another page because I was in CA.

After the documents were accepted, I was just waiting (it was really helpful reading the forums here to see I wasn't the only one).

In the meantime, I was shopping for a new car. I looked at and test drove several cars before deciding to buy another VW Golf. Some dealers were less responsive than others when I requested a quote.

A few hours after I applied for pre-approval from VW Finance, I got an email to make an appointment. I returned my car on Friday morning.

I told the TDI representative I really liked the car, but couldn't pass up the offer. I said I wasn't too concerned about the emission scandal. The TDI representative said other TDI owners told him the same thing.

The final step was talking to a representative of the dealer confirming they were now in possession of the TDI. When she asked if I needed a new car, I told her I already bought one. I said I requested a quote from her dealership but no one ever responded.

I got an email from Chase Bank regarding payment arrangements in the afternoon and another email regarding actual payment Friday night (still waiting until Monday, the next business day).

For all intents and purposes, VW gave me a replacement car. I took the floor mats and spare tire. I also swapped out the 17" wheels on the TDI with the 15" wheels on the new Golf (it drives much better).

Once again, thank you for everyone who posted to this forum. It was really helpful.

 

[Conrad -JSW]

Ours went fine today and the guy "Larry" sure didn't know how to start a KESSY TDI and after explaining (push once, wait, push/hold again and then expressing your foot has to be on the brake, we were good) and I got $450 MORE from the offer letter coming our way!
Waiting for the Chase email on Monday and $$ shortly there after. This group has been great help!

I can tell you what just happened to me at my turn in. The offer was off by the exact amount that VW took as a payment a few weeks ago. The mileage calculator was correct, and every figure but the payoff amount was correct.

I brought an official payoff statement from VW, which showed the amount that was owed versus what his documents showed, and he said that he couldn't adjust it, and that the EFT will reflect the correct amount because VW will verify one last time before depositing the money.

I asked if he could provide that in writing and he declined, and suggested I contact the claims number. If the amount off was based off of the mileage calculator, I would have left with the car, but since this is a VW credit issue, I THINK it should be easily resolved.

Don't hold your breath while waiting for the difference between your offer letter and the amount you received on buyback to reach your account. You won't make it. Chances are that you'll never see that money.

The difference between my formal offer letter and the amount that I actually received was $450 and as far as I can tell, I'll never see that money. I've called the hotline several times about this and e-mailed the class attorney. No joy.