Please let us know how it goes! Strongs?
I took it to SouthTowne.
There were two main reasons. One, it is a bit closer to where I live, and it turns out I needed to go to Orem directly after, and
Two, I dislike SouthTowne and like Strong a lot more, and since we have already bought a replacement Audi, so have to tell them we don't need a new car, and I know one of the salesmen at Strong a little, and one of the sales managers a little, and did not want to have to tell them that, I decided on SouthTowne, where I have no problem at all telling them that.
(Audi bought in AZ as both Strong and Audi Lehi did not return my email when I got serious about it and emailed 11 dealers in 5 states)
The buyback itself was pretty painless. I was about 6 minutes late (hit almost every light on red) and the wife showed up another 5-8 minutes later. They were scheduling one per hour so the buyback specialist was not stressed at all about that. Had us fill out some forms (He had prefilled but the title and registration have just my middle name and last name and his docs had my first name and last name or all three names so I had to re-do the odometer and POA with just my middle and last to match the title) while he went out to take pictures and make sure it is operable. He came back in, typed in some stuff, verified the total, which matched, and took a pic of our licenses and the docs, and wished us well. I had the email receipt before we left. He gave me a VW business card with his name, and also the Chase phone number in case there is an issue with the Chase EFT.
JSW #2 is scheduled for Jan 14 at the same place.