Another HPFP failure

[Conan]

She filled up that day. But I did notice it was running with like a miss or a whine leading up to the failure. It's hard to explain but I'd really didn't like 70 mph the week before it grenaded. It was like a harmonic on and off of power at 70 mph. At that point I knew something was off. So it didn't surprise when it failed on her or the cause.

This might be the most important part of this thread. One of the worst things about the HPFP situation (IMO) is that the pumps have grendaded with NO WARNING. If there is a subtle symptom that the HPFP is starting to go, that could be huge news. I'm guessing that the car might have been throwing low fuel pressure codes, which might save a borderline case before it does the "glitter all through the fuel system" thing. Replacing the pump would be a fraction of the repair you had. $2K vs. $9K? Thanks for reporting.

(I don't even have a CR (yet), but I'm following this with interest, as I'd like to get a new one when they get this sorted.)

 

[740GLE]

hopefully it's still economical on the personal sale of the car looks like KBB is holding steady. How will you devulge the infromation of dealer service work?

 

[Lightflyer1]

Be open about it. HPFP failed. Complete system replacement by dealer. Those with faith will like this. Those without will run away. The uninformed will probably not care as long as it was fixed. Not something I would put in the for sale ad, but I would disclose to anyone who actually showed up to see it.

 

[Kthackst]

This might be the most important part of this thread. One of the worst things about the HPFP situation (IMO) is that the pumps have grendaded with NO WARNING. If there is a subtle symptom that the HPFP is starting to go, that could be huge news. I'm guessing that the car might have been throwing low fuel pressure codes, which might save a borderline case before it does the "glitter all through the fuel system" thing. Replacing the pump would be a fraction of the repair you had. $2K vs. $9K? Thanks for reporting.

(I don't even have a CR (yet), but I'm following this with interest, as I'd like to get a new one when they get this sorted.)

I know this thread is long but I did feel some odd things the week before it died.

I drove the car 90% of the time. I have a job, she is unemployed and has been for some time. But anyway I noticed the car was missing At high speeds and felt like the engine power was fluctuating at around 70 mph. I heard a whirling sound that would sync up with the power fluctuations. I know something wasn't right. If I would back off the noise and power would come back.

I listen very close to all the cars I drive in since my GSX would regularlly break down. I was constantly replacing parts on it for 2 year. When I drive a vehicle I turn on my "spidey" sense and have been ever since I got into cars.

 

[Kthackst]

Whoops I read your comment wrong. Yeah I agree with you. One pump to replace wont be a big deal. But since it contaminates the entire fuel it real puts a hurting on the car.

 

[Kthackst]

The new fuel pump is loud! It has a huge HUM to it. You can hear it in the car over the ac and radio on while sitting in a parking lot. Open up the hood and it gets really loud!! It sounds like a bug zapper turned up to 11.

I hope it is suppose to do that.

 

[enki]

The new fuel pump is loud! It has a huge HUM to it. You can hear it in the car over the ac and radio on while sitting in a parking lot. Open up the hood and it gets really loud!! It sounds like a bug zapper turned up to 11.

I hope it is suppose to do that.

Don't worry, it's just burning off all the little metal shards that it's shedding.

 

[El Dobro]

It's just breakiing in, literally.
All kidding aside, it shouldn't be making any loud noises.

 

[Kthackst]

fml

 

[Conan]

KT, I would go back to the dealer and insist that you have evidence that something is wrong with their repari. Run your car with the hood up right next to a comparable brand new one. Get a mechanic with a stethoscope, and it should be obvious that the new pump is way louder. At least you can get that documented in case the new pump has issues.

 

[quietpeen]

yea definitely go get it looked at. Then at least you have it on record

 

[SFOPilot]

2011 Golf TDI HPFP Failure

Just had my 2011 Golf TDI quit in moderate rush hour traffic in San Francisco. Only 2811 miles on the car. First question asked by service manager was whether I had used regular gas or had lent car to someone who may have. No to both questions! Each day more bad news. First fuel pump replacement, then injectors, now fuel tank. Went back to Shell gas station and retrieved fuel receipt which proves I used diesel fuel 4 days before catastrophic failure.
Service manager said VW will reimburse up to $25 per day for rental though it is costing me $30.
California has very strong lemon laws so may have to go that route!

 

[quietpeen]

Sorry to hear that man

 

[OILPowered]

Just had my 2011 Golf TDI quit in moderate rush hour traffic in San Francisco. Only 2811 miles on the car. First question asked by service manager was whether I had used regular gas or had lent car to someone who may have. No to both questions! Each day more bad news. First fuel pump replacement, then injectors, now fuel tank. Went back to Shell gas station and retrieved fuel receipt which proves I used diesel fuel 4 days before catastrophic failure.
Service manager said VW will reimburse up to $25 per day for rental though it is costing me $30.
California has very strong lemon laws so may have to go that route!

I have to ask: Did you use additives or BIO at all?

 

[IMAAaron]

Just had my 2011 Golf TDI quit in moderate rush hour traffic in San Francisco. Only 2811 miles on the car. First question asked by service manager was whether I had used regular gas or had lent car to someone who may have. No to both questions! Each day more bad news. First fuel pump replacement, then injectors, now fuel tank. Went back to Shell gas station and retrieved fuel receipt which proves I used diesel fuel 4 days before catastrophic failure.
Service manager said VW will reimburse up to $25 per day for rental though it is costing me $30.
California has very strong lemon laws so may have to go that route!

Reimbursing PART of a rental? On a relatively new car? Call a lawyer. Yesterday. For me? Please?

 

[enki]

I have to ask: Did you use additives or BIO at all?

Ditto.

This is very depressing news, as I have a 2011 Golf TDI too. Do you know when the manufacturing date was? I read something somewhere that the specific pump they used changed somewhere in the later part of 2010 (thought I don't know if that makes a difference or not).

 

[El Dobro]

SFOPilot posted on the official HPFP list that he didn't use additives.

 

[enki]

SFOPilot posted on the official HPFP list that he didn't use additives.

Thanks, just read that now.

Hopefully the dealer does the right thing.

This is the reason why I have kept every fuel receipt since day one. I have also used the same gas station the entire time, except for one emergency 5 gallon fill when I was running low and couldn't wait. It's the heaviest used diesel station around, so I hope that might be a good sign for better quality. And if anything goes wrong, I have the proof. And if VW tries to claim contaminated fuel, I have the ammunition to go after that station.

 

[Kthackst]

Ok some more updates. I told VWoA about the really loud HPFP and they had me bring it back to the dealership today. They are giving us a rental car too... They "said" they were just going to look at it.

But why would they give us a rental car if they are just going to look at it?

 

[Dariof]

I'm taking a 3,000 mile road trip soon.

I was going to take the VW, but I decided to take the Mercedes Diesel.

While I enjoy driving the VW diesel way more, I know the fuel pump on the Mercedes Diesel has NO chance of disintegrating and leaving me stranded with a ruined vacation......whether or not I use B2, additives, or plain ol' D2!!!

Hopefully those of us who own 2011's will be able to factually determine that those 2011'a actually built in 2011 do not have failing HPFP's.

 

[CedarPark68]

This thread should be locked.

If I recall... I'm not going to go back, the OP suffered was has been agreed upon to be a production error of some sort. A unique failure.

 

[calimustang]

I hope so too, my JSW was built on late july 2010.. will be taking a 3000 miles road trip to Chicago and back.

Never used an additive...

I'm taking a 3,000 mile road trip soon.

I was going to take the VW, but I decided to take the Mercedes Diesel.

While I enjoy driving the VW diesel way more, I know the fuel pump on the Mercedes Diesel has NO chance of disintegrating and leaving me stranded with a ruined vacation......whether or not I use B2, additives, or plain ol' D2!!!

Hopefully those of us who own 2011's will be able to factually determine that those 2011'a actually built in 2011 do not have failing HPFP's.

 

[TDiSkater]

This thread should be locked.

If I recall... I'm not going to go back, the OP suffered was has been agreed upon to be a production error of some sort. A unique failure.

OP just posted car back at dealer with problems after repair. See today's posts.

 

[TwoTone]

This thread should be locked.

If I recall... I'm not going to go back, the OP suffered was has been agreed upon to be a production error of some sort. A unique failure.

Some would argue that the HPFP itself is a production error. Not designed for crappy US fuel, yet sold here anyway.

 

[Kthackst]

Ok we got the car back from the dealer after the humming fuel pump and they found "the switched two fuel lines". Its running fine now...

 

[quietpeen]

This thread should be locked.

If I recall... I'm not going to go back, the OP suffered was has been agreed upon to be a production error of some sort. A unique failure.

no this thread should not be locked....he was still having on going issues.

I did go back a look because I think its i absurd to believe a dealer that says it was a production error....and a unique failure at that. Nowhere does the OP mention anything about agreeing that it was a production error.

Kthackst:
glad that they figured out what it was. My question now is.....what does having fuel lines switched like they did do to the components of the fuel system?

 

[Dariof]

This thread should be locked.

If I recall... I'm not going to go back, the OP suffered was has been agreed upon to be a production error of some sort. A unique failure.

Any thread dealing with HPFP failure should be WIDE OPEN!!!!!! This is not a unique production failure as evidenced by the myriad of threads on this subject....this is a defective product.

Hopefully we can determine if the OP's car was built in 2010 or '11, if he used additives, and if '11 build dates have failed yet.

We know prior to 2011 build dates are failing!!

 

[Kthackst]

When they replaced the whole fuel system they didnt hook the the fuel lines up right.

 

[El Dobro]

Any thread dealing with HPFP failure should be WIDE OPEN!!!!!! This is not a unique production failure as evidenced by the myriad of threads on this subject....this is a defective product.
Hopefully we can determine if the OP's car was built in 2010 or '11, if he used additives, and if '11 build dates have failed yet.
We know prior to 2011 build dates are failing!!

I believe I counted 4 2011 failures here.
http://forums.tdiclub.com/showthread.php?t=299854

 

[BovvyD]

I believe I counted 4 2011 failures here.
http://forums.tdiclub.com/showthread.php?t=299854

We're talking about vehicles BUILT in 2011, not a car built in 2010 with a 2011 model year slapped on it.