slamhouse
Veteran Member
I purchased an aftermarket warranty for my car when i bought it 8 months ago.
The warranty is from "Motorist Assistance Plan" or MAP for short. through EFG Companies.
The warranty Specifically states coverages for "All Internally Lubricated Parts", at which my local VW sent a claim for my worn camshaft, After 24 hours, an adjuster for MAP came out to inspect the wear. within an hour, The dealership heard back from MAP and they are blaming the wear on a "Lack of lubrication". After many phone calls and arguing with several employees at MAP, i only get denied coverage for my "Internally lubricated part". The VW tech specifically stated in his notes "There appears to be no lack of lubrication at the top end"
Another section specifically states coverage for "Flywheel/Flexplate". I called MAP to confirm coverage for the Dual Mass Flywheel, at which they state "The Dual Mass Flywheel in your car is covered for faliure of the dual mass flywheel's internal mechanisms, if there is any signs of heat stress to the flywheel as in any heat marks, We will not grant coverage to the flywheel. and i have never replaced a clutch where there wasnt some kind of heat mark.
I have had nothing but bad experiences with MAP and strongly encourage anyone purchasing a new vehicle to not purchase the aftermarket warranty from "Motorist Assistance Plan".
This warranty cost my 2580$ and regret ever buying it.
The warranty is from "Motorist Assistance Plan" or MAP for short. through EFG Companies.
The warranty Specifically states coverages for "All Internally Lubricated Parts", at which my local VW sent a claim for my worn camshaft, After 24 hours, an adjuster for MAP came out to inspect the wear. within an hour, The dealership heard back from MAP and they are blaming the wear on a "Lack of lubrication". After many phone calls and arguing with several employees at MAP, i only get denied coverage for my "Internally lubricated part". The VW tech specifically stated in his notes "There appears to be no lack of lubrication at the top end"
Another section specifically states coverage for "Flywheel/Flexplate". I called MAP to confirm coverage for the Dual Mass Flywheel, at which they state "The Dual Mass Flywheel in your car is covered for faliure of the dual mass flywheel's internal mechanisms, if there is any signs of heat stress to the flywheel as in any heat marks, We will not grant coverage to the flywheel. and i have never replaced a clutch where there wasnt some kind of heat mark.
I have had nothing but bad experiences with MAP and strongly encourage anyone purchasing a new vehicle to not purchase the aftermarket warranty from "Motorist Assistance Plan".
This warranty cost my 2580$ and regret ever buying it.