After replacing the fuel, air and cabin filters, and topping the urea tank with def, I decided to make use of the VW dealer card and took my 2013 Passat with 39,6XX miles to the local dealer for the motor oil and DSG fluid change. I brought my own supplies (Hengst oil filter and Liqui Moly TopTec 4200; Febi Billstein DSG fluid and filter) and the service rep initially mentioned that using anything other than OEM DSG fluid would void the 120K transmission warranty provided by VW. I quickly dismissed his BS and, after inspecting and reading the label, he appeared convinced that the Febi fluid was totally within the VW parameters (G 052 182 A2).
They also put a plastic cover over the clock spring in the steering column (see the recall).
After about 3 hours, I was reunited with my car. Cost: $175.89. When I asked them to return whatever was unused, I was told that they consumed all 5 liters of DSG fluid (presumably, they even added an extra 3-400 ml) and "nearly all" of the motor oil (they threw away the 5 l plastic jug with some oil in it).
However, in a gesture of goodwill, they gave me free of charge an unopened bottle of Castrol LL3, red cap, 1 l, made in Austria (what a surprise!), manufactured in 2014 (quick question: what is the shelf life of motor oil?).
I also asked them if they would sell one hex bolt from the air filter box, which I somehow misplaced, but was told that I would have to purchase the entire filter box(?!).
Does anyone know where to find the said hex bolt?
P. S. The car runs great, it's more responsive and definitely quiter.