kcfoxie said:
I'm a Mac user, I'm used to this whole minority battle -- you show the facts and don't let their negative comments get to you. It sounds a little posh or possibly elitist, but really thats the only way to take notice.
There are leaders and then there are followers. What you described reads like a religion. Follow the light, follow the way, follow the truth.
I hope when you convince your flock to follow you ...you're able to explain how bad dealerships are in servicing diesels. Are you also requesting followers to do their own service by themselves?
I'll tell you, it's nice to be enthusiastic ...even passionate about diesels, but frankly most of us would be absolutely revolted by our oilburner purchases if having to deal with the dealership service counters.
This past weekend I brought [drove] someone down to buy a diesel New Beetle, 2006 DSG PKI from Chris in Langhorne, PA. He is a CT resident and had owned volkswagens for years. Let's see, a 1962 Beetle, 1967 Bus, 1970 Bus, 1976 Bus and a ...1984 Jetta diesel. All were purchased brand spakin' new during the respective model years as listed. His one hesitation of buying another volkwagen was due to service. He hated dealing with VW service. He's 77 years old and asked ...do I have to hunt high and low for a back yard mechanic to fix my car or do I leave my pants at the VW Service counter like back in the olde days.
I told him, "You gottah start looking for a good back yard mechanic again."
Just to test I was waiting around the parts department at Langhone on Saturday during the pick-up of a NB PKI DSG. I met the "LEAD HEAD MECHANIC" at the soda machine up at service. I asked him what he did. He said, "I do everything, I'm the lead mechanic."
I asked him if he does timing belts on diesel volkwagens.
He said YES, LOADS!
I asked him if he replaced the one time use Torque to Yield Bolts on the motor mounts during the timing belt replacement.
He said, "There's no need actually, I never replaced the bolts because if you're careful you can always reuse them.
I said, "In the Bently it states to replace them and not reuse them because these are stretch bolts."
He said, "Yes, the Bently states to replace them ...but if you reuse them and these bolts break it's because a mechanic used an air tool on them."
I said, "Why not just replace them ...the bolts are really not expensive."
He said, "Customers shop price so we try to keep the price down."
Later that afternoon my 77 year old friend said, "Is that a good place to have a Diesel Serviced?"
I said, "Yes, as good as any service department country wide at Volkswagen ...
so shop for a back yard mechanic, a good one."