OK, the fix took about a hour. I have quite a few pictures and can write a fix on this with help posting the pics. I make tombstones for a living so I'm kinda still in the stone age when it comes to computers. This is a super easy fix. There was no grease on mine and I left it that way because the grease will collect dust and actually make it harder to rotate the gear on the spiral shaft. What happens is that the spring that should rotate the spiral out of the way allowing the latch to latch slides over its stop, making the spring too short. The fast fix is to crimp the end of the spring down a bit so it can't slide over it's stop. Wallah! Everything works and I actually couldn't stop playing with it. If you're in Madison area and have this problem, look me up. I work for a good micro brew or two! The longest part of this fix was putting my glasses on my head, back to eyes, back to head, many, many times. I know Jason and he has just replaced my clutch, 24 hours ago. Great guy! I need an air filter box for my car.