I've found it to be a pretty consistent source of income for me, and overall a pretty lousy engine family.
And when they change something on it, it doesn't necessarily get better. The newer versions, instead of just using an aluminum water pump housing, when to an electronic controlled thermostat. So now, instead of JUST there being the specter of a broken/cracked plastic housing, you ALSO get the random thermostat failure causing them to need replacement. And as of yet, there are no aftermarket aluminum ones for those. I've done lots of those, some that didn't even make it 40k miles. Imagine, a car just out of warranty, the MIL comes on, and the repair is a $1300 water pump job.
Then, they never really could for sure get the intake cam phaser to work reliably 100% of the time, even if they do stay full of oil. The little bridge deal inside has a teeny tiny little oil screen that can either get plugged up, OR can just break apart... and jam the variable cam actuator. The newer engines, they added a variable EXHAUST cam as well. So you get double the potential for failure. And on some versions, they updated some parts for that like the oil valve equipped bolt at the end that holds the variable cam sprockets to the camshafts. The updated part won't fit in the old camshafts. So you have to replace the camshafts, too. And on that engine, there is no "valve cover". The camshafts are sandwiched in the upper and lower halves of the head.
Then some newer versions also got the little valve control solenoids across the head, eight opportunities for failure and/or debris to get stuck in them and randomly cause a valve to stick open after a cold start and get romantic with a piston. No warning, no nothing. You just start the car up cold, and BAM, running on three cylinders. Engine tooefed.
R.
Intake ports gunking up, which is an issue on any DI gas engine, but these seem to go an extra step worse than the rest (even other VAG DI engines). This is less of a concern, though, as between the water pump failures, the intake manifold failures, and sometimes injector failures, the ports are exposed anyway and you can clean them then. I mean, some of these cars have their intake manifolds off as often as they need the air filter changed. The later Audis (longitudinal only) with the aluminum intakes are not so bad, as they employ a fifth injector in them.
Sad part is, when they are running good, they run really good. Good even power delivery, lots of it, lots of torque, and despite their ability to really throw a VE TDI beating cloud of soot out the tailpipe, normal driving can deliver some decent fuel economy. The 1.8L versions don't seem to have the oomph the 2.0L versions do, and they are tuned for regular gasoline so that may be part of it (all the 2.0L are premium users).
The lastest versions, the Budhak cycle ones (VAG's turbocharged twist on the Atkinson Cycle engine, which is similar to Mazda's supercharged twist on them, the Miller Cycle engine) so far seem pretty well sorted on some things. But I've already had a 2019 Tiguan in here with a leaking water pump housing at 23k miles ( ! !!!!! ), so maybe no perfect. But they did extensively redesign the head and turbo, they have the integral exhaust port housing/head arrangement many other engines have employed recently. Seems to work well for some (Honda, Toyota, GM), not so well for others (Pentastar).
But they are also now specifying the 508.00 oil in them, which is 0w20. Even in the higher performance versions like in the Golf R. Not sure how this will play out for engines that were already predisposed to consume oil. They did increase the capacity though (now at 5.75L) and of course all the later ones have an oil level sensor.