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  1. ChimneyJim

    If you are considering buyback which cars are you looking at as replacements?

    I had my buyback in December ‘16. At that time we wanted a plug-in and got a Volt. When time came to get another car we decided to come back to VW. Picked up an Atlas with 2.0 in April. Loved it until May 4. Connecting rod bearing disintegrated. At least now I have fresh engine. ? Hopefully get...
  2. ChimneyJim

    How long after buyback closing is a bank loan paid off?

    Turn in 12/23 Paid off 1/10 Wells Fargo Amount the same as offer from payoff quote in November.
  3. ChimneyJim

    Did anyone get the chase e-mail today?

    Received last night without issue.
  4. ChimneyJim

    Where the buyback cars go

    LOL. Hopefully my 81 Z28 will be there instead.
  5. ChimneyJim

    Buyback COMPLETED Car is now in Dealership Lot

    While maybe not part of the buyback itself, someone is directing the rep to put owners in front of sales. I just think it shouldn't happen.
  6. ChimneyJim

    Buyback COMPLETED Car is now in Dealership Lot

    Seeing more than one post stating that the Settlement Specialist is directing owners to speak with someone from the dealership is troubling. No one should have to speak with anyone in sales as part of the process.
  7. ChimneyJim

    Poll: Have your buyback documents been accepted

    Thanksgiving and the day before and after.
  8. ChimneyJim

    Timeline after offer is notarized?

    The offer is formatted for A4 paper. Widely used everywhere but North America. One last opportunity for VW to say **** You to everyone.
  9. ChimneyJim

    Poll: Have your buyback documents been accepted

    Actually 22 from 11/1 which is the date for the start.
  10. ChimneyJim

    At what point does the auditor enter the process?

    From the report by Ankura. On the first business day after Volkswagen determines a claim is complete, a separate ten-business-day review period begins (the “second ten-business-day review period”). Within that second ten-business-day review period, Volkswagen’s eligibility (or ineligibility)...
  11. ChimneyJim

    Timeline after offer is notarized?

    They are working faster. Docs 9-18 Accepted 10-18 Offer 12-2(returned same day) Appointment email 12-6 Buyback 12-23 Third party loan.
  12. ChimneyJim

    Buyback COMPLETED Car is now in Dealership Lot

    If they receive a greater amount than is owed they will send you a refund. It happens every day.
  13. ChimneyJim

    If you are considering buyback which cars are you looking at as replacements?

    Bloody hell. Need a 27" screen to see that picture. Never mind. Fixed lol
  14. ChimneyJim

    Turn-In Condition Thread!

    All condition requirements remain for leased vehicles.
  15. ChimneyJim

    Complaints Filed to FTC and Claims Council and the Results / Reply's

    Ankura usually within 24 hours but they won't comment on specific claims. "Thank you for your email to the Claims Supervisor. We completely understand why you are seeking information that specifically applies to the processing and final offer of your claim. Unfortunately, information to...
  16. ChimneyJim

    Buy Back Spreadsheet - Track our buyback status

    You didn't save it or have it in your downloads? If not they will have to reset your step because the QR code is specific to your claim.
  17. ChimneyJim

    Upload Site Live - Just uploaded Docs

    While I'd be happy for you if it came to pass, they most likely told you what you wanted to hear and would get you off the phone as quickly as possible.
  18. ChimneyJim

    Timeline after offer is notarized?

    Yes. It changes to Offer and Acceptance.
  19. ChimneyJim

    Anyone have that email address for the individual handling complaints?

    I wouldn't take the canned response personally. They are looking for exceptional cases to present to the court. When were your documents accepted? If you had to resubmit in October you may be not that long in the waiting pool. Every time you resubmit the clock begins anew. Just my thoughts.
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