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No, there was a special number that could be called to get tracking information on the check that was sent by VW to the lender.

I've seen a number floating around that people can call to check the loan payoff status after the buyback has been completed. I can't seem to find that number anymore. Does anyone know? The claim line is clueless.

Damn, I suspected much. Thanks Dan!

I guess I could just show up and see what happens. Worst they can do is tell me email date is wrong and you'll need to come back on scheduled date, but I'm not getting a check so if they aren't busy and process my buy back early then that would be nice.

I shouldn't be, the car has been parked for 3 months.

So...I scheduled my appointment today, middle of January. However, my specialist at the dealer I'm working with says she has very few appointments this week and none next week. Has anyone tried to show up early and see if they will just process you as normal? Maybe even modify the date on the...

Well, I finally received that offer I've been waiting for! Can't update the spreadsheet yet as its been giving me the "very popular" error. 7/26 - Created Account 09/16 - Submitted docs 10/17 - Docs Accepted 12/12- Offer received

Received my offer letter and had been stuck on step 15 since Oct 17th 2016

No, you'll get no additional compensation for 3rd party additions to your vehicle. This has been asked about 1000 times on this forum. I would suggest using the search function in the future.

Calling and emailing the Plaintiff Steering Committee has done nothing for me. I've spoke with a gentleman by the name of Alex Larabee and he stated that there is nothing he can do to help me, no way to escalate my claim, no one to contact, nothing but put my name on a list and provide it to the...

I spoke with the claims customer service department this morning. I called them a week ago and my documents were still with the 3rd party review team. The lady I spoke with today said my claim had been updated and an offer letter was ready. Pleasant lady to speak with but out of curiosity I...

Unfortunately, the timeline did not start until November 1st, regardless of when we uploaded our documents and they were accepted. You'll have an offer by 12/2/16, sit tight.

My local ambassador called me as well yesterday. He had the guts to ask me if I had planned on purchasing another VW from them. I laughed.

I just spoke to a claim specialist on the phone from the hotline and she tells me I'm at the end of my 20 day window to be verified and receive my offer letter. She continues to tell me that I should have it within a couple of days but up to 10 business days from today. I was very courteous and...

It would be 10 business days, but we don't know how many days a week they are actually working so its all up in the air right now. However, many people are getting their offers and getting the offers approved with buyback scheduling already.

Just got off the phone with my local dealer owner ( yes I know him personally). They don't have a TDI settlement rep on site yet, they have over 1700 affected customers and don't know when the rep will arrive... VW told the courts they had the reps ready and on site. They don't.

VW FB page? Link?

It was just a spur of the moment thing for me. I figured it couldnt hurt anything to call. I still however, have not seen an offer...

Tomorrow should be the official first 10 business day mark for getting offer letters out since the courts approved the settlement. My paperwork was approved for eligibility the prior Tuesday 10/18 so technically I should have my offer via email by tomorrow if they follow their own guidelines...

Theoretically it should work. It should be an easy swap, its either under the driver or passenger seat, can't remember which one exactly but take it out and try it. It won't hurt anything if it does not work.