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    Two Month Club

    BOOM! Final offer arrived today. 58 business days later.
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    Two Month Club

    Hey, another "green checkmarks" email. After waiting since November 10th, I get an email for additional documentation, previous registration. I fax that in and while waiting for that green checkmark, I get another additional documentation email, proof of vehicle acquisition. I fax that in as...
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    Those of you stuck on step #15 since October....

    So I faxed them my "previous registration" on Monday night. Today, get an email requesting "Proof of vehicle acquisition" so I faxed them a bill of sale today. Good lord, I am the only owner of this 2014 Passat. Been waiting for a final offer since November 10th.
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    Two Month Club

    So I faxed them my "previous registration" on Monday night. Today, get an email requesting "Proof of vehicle acquisition" so I faxed them a bill of sale today. Good lord, I am the only owner of this 2014 Passat. Been waiting for a final offer since November 10th.
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    Two Month Club

    Got a call Saturday night from VW saying that my final offer should be in my email no later than Wednesday of this week. Then, got an email Monday afternoon requesting previous registration. Called the claims line and the lady said that they need registration from 2015. Looked in my glovebox...
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    Those of you stuck on step #15 since October....

    Got a call Saturday night from VW saying that my final offer should be in my email no later than Wednesday of this week. Then, got an email Monday afternoon requesting previous registration. Called the claims line and the lady said that they need registration from 2015. Looked in my glovebox...
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    Requesting "Previous Registration"?

    I got a previous registration email yesterday. Called claims and they said they needed 2015's registration. I don't have a copy of 2015's but I had a copy of 2014's. So I faxed that to them last night with a small letter stating that Texas DMV's don't keep old registrations in their...
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    Those of you stuck on step #15 since October....

    Just got off the phone with claims. Green checkmarks since November 10th. They said offer letter was generated on the 16th of January and is in the hands of the auditor. Now I wait 10 business days right?
  9. N

    Two Month Club

    Just got off the phone with claims. Green checkmarks since November 10th. They said offer letter was generated on the 16th of January and is i the hands of the auditor. Now I wait 10 business days right?
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    Anyone else get a phone call from VW today?

    Just got off the phone with claims. Green checkmarks since November 10th. They said offer letter was generated on the 16th of January and is i the hands of the auditor. Now I wait 10 business days right?
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    Two Month Club

    So I got called my CU last Saturday to see if VW had contacted them about a playoff quote and they said yes, VW asked for a quote the day earlier. Then on Monday night, I get the "contact your back so we can get a payoff quote" email from VW. So I decided to call claims to see if they can...
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    Those of you stuck on step #15 since October....

    So I called the claims line and of course they couldn't tell me anything new pertaining to my claim, however they did say that they were waiting for a payoff quote from my CU. So I decided to call them and they said that a payoff quote was given to them on Friday the 13th. Anyone know a...
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    Getting their act together?

    So I took the plunge and made another claim using a 2nd email address yesterday. This is actually humorous. 2:09 P.M. - Account validation email 2:25 P.M. - Reference number email 2:33 P.M. - Buyback option confirmation email 3:16 P.M. - Reviewing documents submission email 11:15 P.M. -...
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    Getting their act together?

    Green checkmarks since November 10, still nothing.
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    Buy Back Spreadsheet - Track our buyback status

    10/1 - Initial paperwork uploaded 10/30 - VWGoA rejection email on vehicle registration 11/1 - Re-uploaded vehicle registration 11/10 - VWGoA email approving thru Step 15 (Forms) 12/27 - Final offer on supervisors desk for approval according to claims. 1/1 - Still waiting for final...
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    Buyback and getting a GTI, what are some of the deals you're getting?

    That's awesome! Which dealership in SA? Because that's exactly what I intend to do. Get a GTI.
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    Buyback docs approved on Nov 10.....Hasn't gone to audit status yet

    Ok so this isn't just me. I mean, does it mean that the auditors don't even have it?
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    Buyback docs approved on Nov 10.....Hasn't gone to audit status yet

    So submitted docs on the 24th of October. Registration rejected on the 1st of November due to not adding my wife on the portal but registration had her on it. Called the hotline and was told to just reupload the same registration and it would get approved. So i upload the same registration...
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