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I am stuck on Step 17. I would also like to contact RicePoint and try and escalate this process. What email address did you use and where did you find it? Did you just ask them about the status of your claim or did you request an escalation? Just curious about how you got it moving. I just...

Must be cause of what you're packin Clint! lol Props for getting through this **** show!

Hey Rob, Must be a Nova Scotia thing. I'm up in Cape Breton and I filed on May 1. Documents approved on May 7. Haven't heard a thing since. Calling almost daily which proves to be useless, haven't been told anything helpful other than you have to wait. Requested an escalation which was also...

I also received this useless message. I've been stuck at step 15 for 18 days now.

Has anyone on the East coast received an offer letter yet? I submitted my documents on May 1. They were approved on May 7. Haven't heard a thing since.

So you turned your car in, its gone? And it only took 5 days? When did you submit your documents? Did you have any outstanding loan? Congrats on such a smooth process.

What number did you call to ask for an escalation of your claim? I called 1-888-670-4773 and asked if they could escalate it and was told they cannot do anything, it's goes on a case by case system. I submitting on May 1 and was approved on May 7 but have not received an offer letter as of yet.

The site crashed when I was registering. Expected nothing less. And so it begins!

Did you happen to use the Buy Back calculator that someone had posted on line? If so, was the buy back close to what the calculator said? Would you mind saying how much you got for the car and what mileage was on it? I assume it was a 2010 Jetta. Any options? Thanks and Congrats.

All the mechanics I've contacted said this oil will work fine. One mechanic has been a VW mechanic for over 30 years.

I have 2011 Jetta TDI. Would this Castrol Edge be good to use in it? http://www.canadiantire.ca/en/pdp/castrol-edge-with-fluid-titanium-technology-5-l-0289212p.html#srp Thanks

How did you fix it?

Would this have anything to do with the EGR sensor, EGR cooler and the intake manifold runner position sensor failing. All of these pieces were replaced when my exhaust flap was replaced? All codes came at the same time.

Hey, I also have a 2011 Jetta TDI and my stereo died today. Started the car and it wouldn't power up. Suddenly it powered up after a while and it asked me for my code. Didn't know it so I turned the car off and started it again. Again no power to the stereo. Throughout the day it would come...

Nobody else is having any problems with the EGR valve? A quick search on-line reveals that it is a common problem that has plagued VW since the redesign of this engine.

I had my battery disconnected for a short time and now some of the Kessy features aren't working. The automatic windows up and down wouldn't work but I figures that one out. I held the window lock button while pressing the window down. I can't get the auto windows up and sunroom closed from...

I've been driving for over 40 years and I've never had an issue where I needed a plate. As a matter of fact, I don't even know of anyone that has ever installed one. And I drive on some of the worst road you can imagine, both city and highway.

Save your money. There no need to install armour under your car. Waste of money.

Thanks for the replies guys. I'm not sure of the exact codes but the service rep did mention that it was the one on the block. I presume this is the high pressure EGR. I will contact the dealer today to find out the exact codes. As for warranty, I still am covered by my extended warranty but...

I have a 2011 TDI with just under 155,000Km on it. A couple of codes showed up on the weekend. Brought it to the dealer to scan and they tell me the EGR valve is bad and it will cost $1600 to replace. Is this a common problem with these cars and is that the going price? Is it possible to...