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Not really true across the board .... the dealership people will be there to help the appointed person to receive the car from you ... as we all as strip the plates. It's not as strict as one might think. Although, I am sure the experiences can wildly differ depending on a dealer.

I am personally not, since my deal is completed at this point. But, it doesn't take a crystal ball to see that if one sizable country in Europe gets their hands on similar to US compensation, not even a company of VW size might survive it ... not without a monstrous bailout. We are talking...

Don't wait too long with your settlement as the floodgates in Europe are slowly opening ...... https://www.autocar.co.uk/car-news/industry/volkswagen-buy-back-dieselgate-affected-cars-two-german-towns

So the whole buyback saga finally ended for me on Sat. Handed over the car in exchange of a few signatures and my car and got the long awaited cheque. I just wish that the the front-end of the process was as quick and smooth as the back-end of the claims process (from the time of receiving the...

Not sure if it has been reported before .... I have appt for Jun 3 and I just got a call from the dealer rep introduced themselves as settlement coordinator on location. First of all, they confirmed that a correct cheque is in their hands and waiting. Reminded me who needs to be present and what...

That's just terrible .... on many fronts.

24K/year (or 2K/month) is considered normal, so you look at the CBB values and your mileage and you know +/- few grand what you are gonna get in their offer.

Yes, they do that first the call comes day(s) after.

Mine is straight forward buyback, so it's pretty boring, non-eventful process ...

So, I have gone from Tue evening offer to today's booked appt for Jun 3rd ... earliest at the location I prefer. I wish I could explain it, after sitting two weeks with blue evil eye until last Fri ... it shows it's still hit and miss, because there are people ahead of me still waiting, I am sure.

You should buy a ticket for every lottery you can find in your town ... that truly must be the fastest VW TDI claim process in the world. Nobody will ever beat your time, I predict. You must wonder, how this RicePoint thing works ... when we have people who are still waiting +14 days for...

BS ... call back and request supervisor. It's frustrating, but your only recourse.

Kyle partied too much on the weekend or ate some hallucinogenic mushrooms. Maybe ask Kyle next time what timelines the court has specified exactly in its court order? I'd love to hear those. My estimate is that Kyle will not last for much longer if he keeps it up ... or he's Ricepoint's best...

So, I guess, I am bracing myself for another wait, since I am a straight buyback as well. I guess will have to make the calls to supervisors my daily routine, until I have an offer. Strange that they would design the process this way ... LOL

Make sure he escalates it "directly" to the validating department. I spoke to a fella with a slight french accent, if that makes any difference. I agree that e-mailing the lawyers seems a futile exercise. Looks like they "checked out" for the time being ... :-( My plan was to call every two...

If anyone interested, pls PM or contact me via Kijiji ... parts are located in Toronto GTA area. http://www.kijiji.ca/v-other-auto-parts-and-accessories/mississauga-peel-region/vw-golf-jetta-mark-6-complete-hitch-tow-package-curt-29143/1264392051?siteLocale=en_CA Thanks

The differences in the next phase might be caused by the nature of your case ... straight buyback with no money owned or not? Keep that in mind.

I turned green, somewhere between Fri 7pm and Mon 7:30am ... didn't get an e-mail, so I have no exact idea. It seems that my Fri 5:30 pm afternoon call worked. I was 45mins on hold, first line rep gave me the standard line. This time I asked for supervisor, to be told that all supervisors are...

It's not just Fri bunch, I submitted on Sun morning, and am still waiting as well.

Naaah ... many people got it, regardless whether you have called to escalate things or not. I never received the e-mail originally, but I did get it today ... that just tells you , there's many things wrong with their portal thing. I would not be surprised, if all the people waiting now for...