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On some previous posts in this thread, people were referring to something that sounded like a software memory card...sounded like you could comply with the recall and after you got it done, you could insert the card and get the original programming back. Can someone direct me to some info on that.

Okay...this sounds like a plan! Is there a listing for gurus on this site? I am in Doylestown PA and looking for a guru. My Jetta has 121k miles on it. I love it...the pep...the mileage. I also need to get my timing belt done and the dealer says it will cost $1300. I passed on that last...

I am not sure if the social media campaign encouraged them to have a VP of sorts call me...or if it was my last phone conversation with the VofA rep that I spoke with about getting an extended warranty on the finally replace entire fuel system that I fought so hard for...then them denying...

go on social media like a mad man...on their site and other vw sites. that's what I did. just copy and post your story over and over again. someone will get back to you. I finally got action.

late to the discussion had failure in 2012 and had to fight tooth and nail to get VofA to fix it ...three failures until they agreed to replace entire fuel system and tank. then I get the letter that they will cover up to 120000. I am at 117000 miles now. I took my car in for service and...

I agree Claudio. I love my 2010 tdi and was planning on keeping it forever. I already had my entire fuel system and fuel tank replace at around 60k in October 2012...after fighting with vw as they replaced only the filter (failed again), then the filter and another pump (failed yet again) and...

My neighbor's mom's has a 2010 tdi and I let her know about the HPFP problem when I was going through it two years ago. A few months later her HPFP went...she let them know she was aware of the HPFP defect, she had 130K and VofA covered it, the whole fuel system she didn't run into any...

Anyone following the GM defect? Here's a bit: At issue is why GM waited until February to recall 1.6 million older-model compact cars worldwide, even though it admitted knowing about the problem for a decade. The faulty ignition switches have been linked to 31 crashes and 13 deaths. Committees...

If you do not get anywhere with a customer care rep (aka customer care less rep) ask for supervisor. If no help, ask for supervisor of the supervisor. Go up the food chain. I wish I had done that at the onset...I believe my car would have been fixed correctly. My car was in the shop for 45...

I feel your pain. My pumped failed at 58000 on my 2010 and I had to jump through hoops with VoA to get the entire fuel system replaced. First they would only replace only the pump. It failed, took it back, replaced the rail. Then it failed on them. Finally they replaced the entire fuel...

My neighbor's mom in New Jersey has exact same car as mine. I alerted her to the HPFP failure a few months ago. She hadn't know about the fuel pump issue. She had over 120k on it and was looking at a $7000 repair bill. She questioned her dealer and made sure they and VoA were aware that she...

Agree...Gimmie TDI! When my 2010 Jetta TDI was in the shop for more than 45 days over three months I had opportunity to drive 2012 loaners...diesels, gassers, Passats, Jettas. Golfs.... they all seemed like put-puts (dogs) and the quality of the vehicles did not compare to my 2010. Now over 7...

Grrrr.... In the end after rude encounters with a customer 'uncare' representative named Michele and then a supervisor about getting an extended warranty) a conversation that finally ended with me stating an expletive and hanging up....I started posting on the VoA social media pages and some...

probably the same reason you are driving yours, even with the potential to have a ticking time bomb on your hands. ;-) I love the car but hate all the baggage.

possibly...or the remaining cantamination in the system from the initial pump's failure could cause the new pump failure...instead of the new pump's shavings contaminating the system. All I know is I have put 6000 miles on the car since getting it back in October after they finally put in an...

Even if you can get 3 yr/30k warranty it will buy you some time (and peace of mind) to research a new car.

While my scenerio was a little different, spanning over three months and 45 days at the dealer to fix it correctly, and my experience with VoA was horrifying...I think they should warranty it for longer. It is an entirely brand new fuel system, why won't they stand behind their work? If you...

Don't worry, I will!

Yes they were using the czech pump...when they did the first replacement. I questioned the dealer....and then took the picture of the czech pump from the tdi club discussion, printed it out and took it to dealer. He brought the pump out and showed it to me and we compared the pic to it. It...

My car was in dealer to fix it four times for a total of 45 days in July thru October 2012. VoA denied me replacement of new fuel system when they first diagnosed my HPFP (with metal shard in filter too) preferring to only replace the pump at the initial failure, then only the fuel pump in the...