I received an email from my dealer today reminding me that my dealer card will expire at the end of January, 2017. They are offering to take the remaining amount that is left on the card and put it into a dealer account for me that does not expire. I can then use this account to pay for anything...
When I activated my cards my dealer said that the roadside assistance starts after the initial assistance that came with the car expires. They just bump up the year by 3. My expiry was June 6, 2016, now it is June 6, 2019.
I had mine done on Thursday while having my door lock replaced. If your air bag light is on you get a new clock spring, otherwise they are putting a cover over the clock spring. Part # is 5K0-953-259 Cup.
I took by 2013 Passat to my dealer yesterday to have all 4 locks checked, as I have had several occasions where none of the doors would unlock in cold temps. The report I got says "Found all 4 door latches are defective. Both fronts had electrical fault, both rears had implausible signal." Funny...
They just want to make sure that you still own the car. You may have sold it, or had it written off in an accident, and they do not want to be giving out $1000 to people that do not warrant it.
I successfully applied for my goodwill money this morning. You are given a long reference #. Here is the email I received back.
Thank you for requesting the $1,000 Owner Credit Package, No-Charge 24-Hour Roadside Assistance for three years* and signing up to receive communications regarding the...
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