For your own piece of mind you should capture a sample of the fuel from the tank asap. The lift pump probably rusted out because of VW not using stainless in the rods...starving the HPFP. That is where our problems started. http://forums.tdiclub.com/showthread.php?t=410742
I think we signed some transfer papers...
They only take the registration part of your paperwork and they give you your plates back. We then went to ICBC with the insurance part of the paperwork as well as the plates.
Can't recall it exactly but Ricepoint gave us back everything we needed to get...
Sorry no original wheels and tires were left on the car...
The car was stock and mint ...
We kept their original pristene carpeted unused FLOOR MATS and kept the VW winterized floor mats which were used.
Both are for sale.
Sorry for any confusion:D
Everything was original on our car minus floor mats which are for sale.
They never complained...car was mint, in and out....Used VW winters and new unused summers. PM if interested lower mainland bc only please.
Don't put up with it!
Scroll back through this thread for the contact numbers that have helped others move this along. (or use the search tool)
There are a couple for Volkswagen and Ricepoint. I think some were for the VP's.
Contact the media who has already done stories on this and they might...
Get a look at the lift pump they probably used inferior steel and that is the source of the rust....google tdi failures "rust and algae" and you will get our story...we got warranty coverage...twice good luck