My letter also includes a reimbursement form for any expenses incurred before the policy change. Any idea if this letter would go to former owners who have since sold their VW?
Someone could have shelled out $$$ and might not realize that VW is willing to pay them back.
I got mine back today with a $575 bill. While it could have been a much more expensive repair without VW good will, I am still not happy that such an expensive part fails just over 60k miles. When I was paying I overheard tech calling a customer saying the an add blue repair was needed for a...
VW customer care said they would cover the parts and the dealer would discount the labor. I was told it would take the original $1760 quote down to about $530. Dealer said they would need a couple of days to get parts. Now they say they need a couple of weeks. I didn't want a loaner so I have my...
Looks like I joined the club.
2012
61,000 miles
CEL on for about 5 days
no other issues and appears to be driving fine
recently had software update and 60k service
Dealer quotes $1760 for Adblue Heater Module Failure and repair kit. Dealer said it was not covered under Emissions...
Has anyone had any experience with cooper tires on the passat. I have had good luck with them on other vehicles. There may have been a mileage reduction associated with coopers though.
I just did the mod. Hopefully it improves things. Btw, I found it odd that there was no insulation or some kind of sound barrier between console and roof sheet metal. Off to the left or right of the console I saw foam insulation. Curious if rain and wind hitting up against roof is magnified into...
So I go into my dealer for my 20k service and the diesel only sticker recall. As soon as he starts writing me up I say I think they missed the adblue at 10k. He gets all high and mighty saying that's impossible and if I idle a lot the full tank can be used in 10k. He is clearly insulted that I...
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