Gibby
Veteran Member
Passenger side was right through and drivers is borderline, just going to get new ones and get them painted when she's in the booth.
Passenger side was right through and drivers is borderline, just going to get new ones and get them painted when she's in the booth.
There is more to this story. Did they say why it was denied? Did you do anything with the rust (covered it with touch up paint, etc.)? If you do anything at all, it will be denied.Just talked to a friend at a body shop in London, she says fight fight fight,. So wish me luck.
All corrosion warranty claims need to be filed online first. So if you go to a dealer and they verbally reject it, they are not following procedure. The online timing was done to make all clams consistent.
If the rust was at the top of the wheel arch and is untouched, it will be covered. The dealer shouldn't have made a decision on the spot, they need to file the claim even if they "think" it won't be covered by the warranty. Next time you are there, make sure to tell them to file it. Also, they should have instructed you as a first step, fill out the online for to start the claim process. That's the first thing everyone needs to do and ONLY then the dealer will set up the appointment to measure the paint and take pictures of the claim areas.Imo000,
Nothing was done to any of the panels, all measured within Vw paint spec. Was told rock chips caused issues. Going to call Vw today and do alittle fighting and see where that gets me. And everthing was done online first as per Vw.
I didn't fill out any online form. The dealer did everything.If the rust was at the top of the wheel arch and is untouched, it will be covered. The dealer shouldn't have made a decision on the spot, they need to file the claim even if they "think" it won't be covered by the warranty. Next time you are there, make sure to tell them to file it. Also, they should have instructed you as a first step, fill out the online for to start the claim process. That's the first thing everyone needs to do and ONLY then the dealer will set up the appointment to measure the paint and take pictures of the claim areas.
No online claim form required (At least for me at Barrie VW) Make an appointment at the dealer, get pics taken, wait for them to call you.If the rust was at the top of the wheel arch and is untouched, it will be covered. The dealer shouldn't have made a decision on the spot, they need to file the claim even if they "think" it won't be covered by the warranty. Next time you are there, make sure to tell them to file it. Also, they should have instructed you as a first step, fill out the online for to start the claim process. That's the first thing everyone needs to do and ONLY then the dealer will set up the appointment to measure the paint and take pictures of the claim areas.
Great to hear!Update,
After some agraviting phone calls to Vw, they have now decided to cover my fender also.
what are leavens choices for work??? should i be requesting somewhere? i want the best i can get...touareg needs a new hatchMine is going to burwell, per my request. All 4 that do work for Vw in London are customers of mine.
I believe 4 shops in Town. Pag, Burwell, and I can't think on other 2. I will just say this, last time I was doing work @ burwell they had a pretty red Ferrari in the booth and a gt3 cup car wating to go in. I think that they have my old wagon coverd...
Is it really that hard to write properly or use full words? ?I believe 4 shops in Town. Pag, Burwell, and I can't think on other 2. I will just say this, last time I was doing work @ burwell they had a pretty red Ferrari in the booth and a gt3 cup car wating to go in. I think that they have my old wagon coverd...