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Go Back   TDIClub Forums > VW TDI Discussion Areas > Dieselgate - VW Group Emission Scandal

Dieselgate - VW Group Emission Scandal Discussion around the VW Dieselgate Emissions scandal. Details and news updates can be viewed here: http://forums.tdiclub.com/showthread.php?goto=newpost&t=448336 This forum is a work in progress depending on requirements, usage, etc.

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Old January 27th, 2018, 15:05   #136
jvance
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Default They paid me extra

I was paid the "base amount" with no modifiers. It wound up being $60 more than what I'd calculated using the diesel settlement calculator, because they didn't debit me for the manual transmission and credit me for the panoramic sunroof, I guess. If your car was loaded, doublecheck their offer:

https://agrahamg.github.io/VWBuybackCalculator/

That said, I am now TDI-less and highly unlikely to buy another diesel or VW. I should post a post-mortem and then GTFO.
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Old January 27th, 2018, 15:34   #137
Mr.Go
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Yes, a chat rep. on the settlement website said that they would not include the $600 (California) credit would not be part of the offer. She insisted that the Panoramic Sunroof on our 2010 JSW TDI was not factory installed.

She noted the serial number noted other options on the car and said that it had the "big roof package" and that it is not the same as "sunroof". I sure as heck remember the cost on the window sticker when it was new. She said the offer is what it is and that there are no exceptions.

Anyone had any success correcting errors on their offer?
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Old January 27th, 2018, 15:51   #138
2015vwgolfdiesel
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Quote:
Originally Posted by Mr.Go View Post
Yes, a chat rep. on the settlement website said that they would not include the $600 (California) credit would not be part of the offer. She insisted that the Panoramic Sunroof on our 2010 JSW TDI was not factory installed.

She noted the serial number noted other options on the car and said that it had the "big roof package" and that it is not the same as "sunroof". I sure as heck remember the cost on the window sticker when it was new. She said the offer is what it is and that there are no exceptions.

Anyone had any success correcting errors on their offer?

eh...

Do you still have the MONRONEY
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Old January 27th, 2018, 22:26   #139
jvance
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Quote:
Originally Posted by Mr.Go View Post

She noted the serial number noted other options on the car and said that it had the "big roof package" and that it is not the same as "sunroof". I sure as heck remember the cost on the window sticker when it was new. She said the offer is what it is and that there are no exceptions.
There never was a plain "sunroof" option on the JSW. The only roof modification was the panoramic sunroof and it was only factory installed. What the hell did she think a "big roof package" was? A popup camper?

I think you need to escalate your complaint. The CSR was clearly poorly trained.
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Old January 29th, 2018, 16:16   #140
Smashed Ixnay
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Sold our 2010 Jetta TDI back today. We took it off the insurance back in December when we purchased the replacement (2015 Passat TDI SEL) and had to take the tag off two weeks ago to put on the new car. VW gave us no hassles. They made us turn it on, move it 5', and then that was it. Sad to know it'll be crushed.
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Old January 30th, 2018, 08:10   #141
msantram
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Completed the buyback this morning of my 2011 SportWagen TDI for the pre-determined amount. The same buyback specialist was there, and she is now handing the video walkthrough with the VW rep at corporate. She stated that in the past, they were taking back cars without much fuss, but things have changed a bit with the video review.

My wagen went back with four full size steelies, a generic base Jetta sedan radio, and a duct taped bumper. There were some other cosmetic issues which prompted the corporate rep to ask her to take several pictures of my bumper, the dashboard, and the other interior photos. I stood there sweating as snow fell. We walked back inside and chit chatted whilst the corp rep got approval on the bumpers. After that, he re-stated the previous agreed amount and it was all smooth sailing after that. The ETF will apparently be emailed within three business days, so fingers crossed until then.

My takeaway from today was is that they may not be as lenient as they once were with returned cars. If you are planning to sell back your TDI, but are waiting for one reason or another, my belief is that sooner than later is a significantly better course for ones that have some cosmetic issues. "Luck favors the prepared."

I will miss this wagen immensely, but it saved my bacon many times and gave me a thrilling ride and reignited a long dormant passion for automobiles and driving. Best of luck to everyone!
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Old February 1st, 2018, 03:16   #142
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ETF Notice Received at 11.30 PM last night. ETF completed at 5.15 AM.

Current mood? https://www.youtube.com/watch?v=nBDA--f5vsg

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Last edited by msantram; February 7th, 2018 at 09:21. Reason: "incredible. one of the worst performances of my career, and they never doubted it for a second..."
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Old February 21st, 2018, 05:25   #143
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Had my buyback appointment yesterday afternoon. Went pretty smoothly, done in about 20 mins. Sat with the rep who connected to someone remotely on an iPad. Went through some disclosures, then they walked around the car with the iPad taking video, said they were checking for dents and scratches. Not sure if that would've affected the buyback process in anyway, but I don't think it should have. Took photos of the gauges to confirm mileage and that it was running, and of the radio. Waiting for the EFT email from Chase now

Update: EFT email received from chase at ~11pm on 2/22. EFT completed by the following morning. All done!
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Last edited by jonferns; February 22nd, 2018 at 04:43.
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Old February 22nd, 2018, 16:05   #144
mbrunner
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Just thought I would update on my top-up situation. I turned my 2011 Treg in July 2017 and have been waiting for my 50% restitution top-up payment they withheld in error.

I was able to speak to counsel and they confirmed that I am in the group of members that they owe top-up payments to and that they brought the group up again to VW about a week ago and the response was that these would be getting paid out in "the next few weeks"

So hopefully myself and others that are still waiting will get some closure soon.
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Old February 23rd, 2018, 15:37   #145
JimJamie
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Did my buyback on Tuesday. The local salesgirl in charge could not get the audio/visual working on her Ipad, even with the help of an online IT person. She said it was a common situation. Pissed about 15 minutes of my time. Oddly there was a VW guy there 'just in case'. He took over. He did not drive the car. Did not ask about anything: broken rearview mirror, engine light on. Did not look in the trunk. Checked all the bins for refuse. The $$ arrived today via electronic payment so it took 3 days. He said only 2% of those returning TDI's said they would buy another another VW. Wow, yet I'm looking closely at a Camry Hybrid.
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Old March 4th, 2018, 21:33   #146
baldbear
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Sold back my 2013 manual Passat. Guy was OK. No one in dealership, who I know, even said hello. Strange. 2018 Honda Accord manual is my replacement.
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Old March 9th, 2018, 17:18   #147
Yankinwaoz
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Default Check seats

Add to punch list:
  • Check under front seats
  • Check gap between front seats and center console
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Old April 15th, 2018, 18:14   #148
STRANGETDI
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Anybody keep their full size spare and tool kit? I was thinking about it. My buyback is on 4/18.
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CURRENT: 2013 Audi A3 2.0T (Gas) Premium Plus Quattro - APR Stage 1
Gone: (Buyback 4/18/18) 2012 GOLF TDI w/ TECH, 4DR, 6SP MANUAL, 121K miles
OLD: 1999.5 Golf GL TDI,Up'd,.216s,17 OZ Rims,Eibach Pro-Kit&Dampers,TT SS 2.5" Exst. 222,000 - Sold to Rossman83
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Old April 16th, 2018, 19:00   #149
TDIforDays
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Quote:
Originally Posted by STRANGETDI View Post
Anybody keep their full size spare and tool kit? I was thinking about it. My buyback is on 4/18.
They definitely do NOT check that. Keep it
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Old April 17th, 2018, 06:39   #150
msantram
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Keep the spare & tools. My TDI went back with four full size spare steelies. I removed the labels and the car looked great. Should have done it sooner!

They only check for the radio and if the car runs. I had to move the car forward and backwards 10 feet in either direction.
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