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Go Back   TDIClub Forums > VW TDI Discussion Areas > Dieselgate - VW Group Emission Scandal

Dieselgate - VW Group Emission Scandal Discussion around the VW Dieselgate Emissions scandal. Details and news updates can be viewed here: http://forums.tdiclub.com/showthread.php?goto=newpost&t=448336 This forum is a work in progress depending on requirements, usage, etc.

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Old September 17th, 2016, 14:10   #16
Conrad -JSW
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I didn't receive a request to upload any documents yet. I just visited my VW claims account and it isn't asking for any documents.

Did you folks get requests then?
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Old September 17th, 2016, 14:14   #17
chadbag
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Originally Posted by Conrad -JSW View Post
I didn't receive a request to upload any documents yet. I just visited my VW claims account and it isn't asking for any documents.

Did you folks get requests then?

I didn't but when I logged in, after reading here, it had a page of questions, and then a continue button which went to the document upload.
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Old September 17th, 2016, 14:28   #18
Conrad -JSW
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I just now went back into my account. It changed and is now asking the questions and asking for documents.

Thanks!
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Old September 17th, 2016, 14:54   #19
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Keep trying. I had no problem. 404 is "not found" so that is kind of weird.
ETA: maybe try quitting your browser and maybe clearing the browser cache or that sort of thing in case you have older info for the website cached somewhere.
Thanks Chad, we switched computers and it worked fine. We uploaded all our docs. I wonder how long it will take for them to review them?
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Old September 17th, 2016, 15:01   #20
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Got mine uploaded and received the conformation..... just waiting for Oct 18th I think it is.....
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Old September 17th, 2016, 15:05   #21
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Thanks Chad, we switched computers and it worked fine. We uploaded all our docs. I wonder how long it will take for them to review them?
I would guess they are flooded with docs and will be reviewing them with the goal of finishing before the Oct approval date of the Consent order. That way they can start the process of scheduling cars to take back. If they have a doc problem, you will probably be called or e-mailed before the Oct date.
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Old September 17th, 2016, 15:09   #22
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Thanks for the heads-up. I'll see if I can upload the documents this evening.
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Old September 17th, 2016, 16:07   #23
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Apparently if we choose to keep the Passat and get the fix, the docs are not there yet. At least from what I see. Are all of you giving back your VW that may answer why I can't see docs or a link to docs. Thanks
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Old September 17th, 2016, 16:30   #24
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Originally Posted by chadbag View Post
I didn't but when I logged in, after reading here, it had a page of questions, and then a continue button which went to the document upload.
What did you click on to get the page of questions to come up?
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Old September 17th, 2016, 16:43   #25
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We are taking buyback, questions page appeared immediately after log in.
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Old September 17th, 2016, 16:50   #26
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Apparently if we choose to keep the Passat and get the fix, the docs are not there yet. At least from what I see. Are all of you giving back your VW that may answer why I can't see docs or a link to docs. Thanks
We are taking the buyback. It would make sense that they need the docs for those selling them back to VW.
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What did you click on to get the page of questions to come up?
The questions just came up when we logged into the claim site.
I needed to have scanned both sides of the title, the front of the state registration and both sides of two drivers licenses since my wife and I are both on the title. For the title they have two upload buttons one each for front and back. The driver's license button has only one button so you will need to inclue both sides in one .pdf. It would be far quicker to have done all this before logging in. We were running back and forth and were timed out a couple of times. YMMV
You can also mail or fax the documents requested.
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Old September 17th, 2016, 17:01   #27
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Originally Posted by avid View Post
We are taking the buyback. It would make sense that they need the docs for those selling them back to VW.
The questions just came up when we logged into the claim site.
I needed to have scanned both sides of the title, the front of the state registration and both sides of two drivers licenses since my wife and I are both on the title. For the title they have two upload buttons one each for front and back. The driver's license button has only one button so you will need to inclue both sides in one .pdf. It would be far quicker to have done all this before logging in. We were running back and forth and were timed out a couple of times. YMMV
You can also mail or fax the documents requested.
Thanks. I just went back and logged-in again...and they popped up. Internets, lol.
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Old September 17th, 2016, 17:52   #28
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Mine uploaded the morning. Since I am a lease they asked for vehicle registration and my drivers license. Any others that folks have uploaded?


I am a lease to. Uploaded registration,my drivers license and my wifes drivers license
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Old September 17th, 2016, 18:18   #29
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We keep getting error 404 when we try and go through the process.
I'm as well getting 404 after logging in.
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Old September 17th, 2016, 18:28   #30
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Wonder what eligible sellers will have to submit? A drivers license doesn't prove much. But I don't think it would be fair to expect someone to have saved an old registration. Have to assume VW has some sort of a plan.

Last edited by Airpizz6; September 17th, 2016 at 18:29. Reason: typo
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