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TDI Power Enhancements Discussions about increasing the power of your TDI engine. i.e. chips, injectors, powerboxes, clutches, etc. Handling, suspensions, wheels, type discussion should be put into the "Upgrades (non TDI Engine related)" forum. Non TDI vehicle related postings will be moved or removed. Please note the Performance Disclaimer.

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Old January 6th, 2012, 09:19   #1
BlindViper
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Default Malone Tuning

Has anyone had a issue with getting a hold of mark? I think I have some issue with my chip and I have not got a response since the middle of December.
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Old January 6th, 2012, 09:37   #2
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http://forums.tdiclub.com/showpost.p...89&postcount=2

about two posts below yours.
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Old January 6th, 2012, 10:07   #3
Keebler145
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And here we thought only Rocketchip was hard to get ahold of.....
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Old January 6th, 2012, 10:16   #4
BlindViper
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When I got my chip he was busy and said so since didn't get any response I made a post.
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Old January 6th, 2012, 10:17   #5
JFettig
 
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It will get better very soon. I know this for fact.
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1998 B5 Passat TDI 234hp/373ft-lbs
2009 JSW Stage 3 196whp so far
ECU Socketing
DIY injector calibration http://forums.tdiclub.com/showthread.php?t=383324
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Old January 6th, 2012, 12:02   #6
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I had a holiday and also a new addition to my family. I'm catching up on e-mails now (362 and counting) and they all will be responded to. I apologize for any inconvenience.

Cheers,
Mark
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Old January 6th, 2012, 12:34   #7
BlindViper
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Quote:
Originally Posted by Mark@MaloneTuning View Post
I had a holiday and also a new addition to my family. I'm catching up on e-mails now (362 and counting) and they all will be responded to. I apologize for any inconvenience.

Cheers,
Mark
Not a issue congratulations!
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Old January 6th, 2012, 13:25   #8
NHgranite
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Boy or Girl ??
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Old January 6th, 2012, 13:44   #9
bikerboyriley
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I'll be needing you to retune my car soon(if you can)!
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Old January 6th, 2012, 14:14   #10
Jnitrofish
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Mark has always been excellent at responding to questions I have sent him, even within a few minutes of me emailing him. The guy is a tuning machine.
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Old January 6th, 2012, 17:43   #11
boertje
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Quote:
Originally Posted by Mark@MaloneTuning View Post
I had a holiday and also a new addition to my family. I'm catching up on e-mails now (362 and counting) and they all will be responded to. I apologize for any inconvenience.

Cheers,
Mark
Congrats Mark!
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Old January 6th, 2012, 19:17   #12
Zedbra
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congrats, mark!
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Old January 6th, 2012, 22:19   #13
Ed's TDI
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For those that are unaware, Mark and his wife had their second child just before Christmas. As you can understand, this can make it difficult to focus on other things. I can vouch for Mark and is over-the-top customer service. In fact, he even managed to revise a customer's tune just a couple of days after the birth of his second child!!

BTW Congratulations Mark!!
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Old January 6th, 2012, 22:26   #14
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He had a sick family too to take care of...though he's too modest to use that as an excuse.

Good luck on catching up

-BB
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Old January 7th, 2012, 06:22   #15
starrd
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Hey Mark - congratulations on the new baby boy! I didn't want to add to your e-mail backlog so I didn't reply with congratulations when you mentioned your addition in your e-mail to me. Thanks for getting my order squared away! Will try it out tomorrow if all goes well.
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