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Go Back   TDIClub Forums > TDI Model Specific Discussions Areas > VW MKV-A5 Golf/Jettas

VW MKV-A5 Golf/Jettas Discussions area for A5/MkV Jetta/Golf (2005/2006 PD and 2009 CR).

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Old January 28th, 2011, 17:25   #1
lcjjm4
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Default VW tdi jetta high pressure fuel pump problem

All who own late model vw jetta tdi 2009-2010 must beware of the faulty high pressure fuel pump problem. VW must recall this problem but they are avoiding it. i called vw of America an stated that I want to be on record in case this happens during or after warranty so vw will be liable and fix this $10,000 headache.

BWM had a similar problem an ABC 20/20 Chris Cuomo at 212 456 7777 interviewed BMW an soon after that program BMW recalled 160,000 cars for the fix. Nice going Chris Cuomo.

We need more owners of TDI complaining to VW of America an to also call Chris Cuomo at the above telephone number.
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Old January 29th, 2011, 03:43   #2
tdiatlast
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Welcome to the club. There's a lot of helpful information here.

The HPFP issue has been well documented for over 2 years. All of what you say is true, and has been said by many on this site over and over.

Grab a BIG bucket (or 2) of popcorn, your favorite beverage, a comfortable chair, and do a search. You'll be reading for hours.

Again, welcome to the club.
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Old January 29th, 2011, 03:59   #3
740GLE
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Quote:
Originally Posted by tdiatlast View Post
Welcome to the club. There's a lot of helpful information here.

The HPFP issue has been well documented for over 2 years. All of what you say is true, and has been said by many on this site over and over.

Grab a BIG bucket (or 2) of popcorn, your favorite beverage, a comfortable chair, and do a search. You'll be reading for hours.

Again, welcome to the club.
two years? the first time a HPFP crapped itself that was documented dealer fight on this site was back in late fall 2009, with Dwesiel.

The Popular Mechanics reporters had their system replaced no questions asked back in sometime 2008. Dwesiels case was the first time the club knew about the situation where VWoA claimed not warranty work, and wanted to stick him with the 8-9K repair bill.
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Old January 29th, 2011, 04:40   #4
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This post reminds me of the scene in "dumb and dumber" when Jim Carey's character sees the framed headline on the wall of the bar saying "man lands on moon" and he cheers and breaks into celebration.

In other words...it's old news. Can we just lock it now so it doesn't turn into another cluttered HPFP thread with no new information?

FWIW my observations are that for all of the new members/cars being sold there aren't that many new cases of HPFP failure being reported here so it still seems to be a relatively infrequent failure and while it is of concern to all owners, nobody needs to panic over it. My advice to any new owner is use a good additive with lubricity enhancers and relax knowing you have done all you can do to prevent it.

The OP can start his reading here: http://forums.tdiclub.com/showthread.php?t=286380

Welcome to the board!

Last edited by nhdoc; January 29th, 2011 at 04:56.
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Old January 29th, 2011, 17:31   #5
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Quote:
Originally Posted by 740GLE View Post
two years? the first time a HPFP crapped itself that was documented dealer fight on this site was back in late fall 2009, with Dwesiel.

The Popular Mechanics reporters had their system replaced no questions asked back in sometime 2008. Dwesiels case was the first time the club knew about the situation where VWoA claimed not warranty work, and wanted to stick him with the 8-9K repair bill.
The highlighted portion above is correct. However, I considered the Popular Mechanics issue, even though it wasn't officially reported here at the time, to be the beginning of the "awareness" of the HPFP issue.

Any yes, mod, just close this thread for the reasons stated.
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Old January 29th, 2011, 20:37   #6
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Aside from getting "IB4TL"...

I'd like to give the OP chance to speak to what exactly he got / wants to get "on record" with VW? The post indicates that there has been no issue..
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Old January 30th, 2011, 04:53   #7
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Default skoda/vw cheap plastic fuel pump cause major engine damage

Its time for VW to step up an have a recall on all faulty cheap plastic high pressure fuel pumps on late model jetta tdi 2009-2010.

Lets hope this admin does not remove my post as they have no guts.

Anyone with tdi late model jetta will eventually have there pump break particles an ruin the engine costing the customer over $10,000 if its beyond the 36k mi warranty.

I called VW of America and they gave me a case # an they qoted they never heard of a problem. I say BS.

I also called Chris Cuomo of ABC TV Networks show 20/20 and notifed him of the problem an I suggest everyone with a tdi late model car do the same. He can be reached at 212 456 7777.

thank
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Old January 30th, 2011, 08:17   #8
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Don, I have been corresponding with Lawrence, the OP. Lawrence works for ABC TV in NYC. He owns a CR TDI and was reading where there have been HPFP failures and is concerned. He called me out of the blue and we discussed the issue. He is quite concerned and has decided to alert Chris Cuomo who happens to be with ABCs 20/20. Chris was instrumental in reporting the similar issue BMW had awhile back and soon thereafter BMW capitulated and initiated a total recall campaign.

I know many here think this issue is not a big deal and many here also know I truly consider this issue to be a real big deal. Being a TDI specific full service and sales entity for nearly 13 years and known nationally just may provide me with a bit more fore site than many who only hang out here and base their denial solely on what's been posted here on this venue or possibly being in denial due to just spending North of $25K and praying for the best. I lost count on how many people I came in contact with such as my current customers, people who Google for information and then contact me, the State Farm insurance agent from New Orleans who disclosed that there were several HPFP claims in their system, and my local VW dealer who has had several confirmed failures. I also lost count of how many of these people who contacted me to where I would ask them to join the tdiclub to disclose their experience. Common sense should tell you that even with all the postings of failures here as well as my national exposure and discoveries, there has to be a heck of alot more victims of this failure which do not cross the path of this venue or myself.

Despite what some here claim, I think what the OP posted is new and I also think we have a great opportunity to nip this in the bud before these ticking time bombs start going out of warranty which is exactly what the history to date proves regarding other unconscionable flaws such as the B5 BS assy., BRM DMF issues, PD cam wear issues, to name a few.

Lawrence's correspondance with Chris Cuomo resulted in Chris specifying that he would look into this matter and wanted people who experienced this failue to call in. If he gets enough people to participate, I think this could force VW to do the right thing as was the case with BMW.

Yes, this issue has my best interest in play as well. I truly do want to start offering these CR TDIs for sale at my dealership and yes, I get boo coo calls for these vehicles and I spend a good amount of time disclosing why I think the prospective customer should consider not acquiring one at this time.

If I wasn't so extremely busy, I would PM each and every person listed on the HPFP Failure Thread and ask that they contact Chris of 20/20 as he requested. I would also like to link some of the many threads and posts here to Chris, especially the nightmare of some dealers blaming these failures on fuel contamination or misfueling. How about the total denial of any issue when people call into VWs customer care center? All this should be disclosed.

I ask any and all who experienced this HPFP issue to please consider contacting Chris Cuomo of ABCs 20/20 at the contact information provided by the OP. Later!
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Old January 30th, 2011, 09:19   #9
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Quote:
Originally Posted by lcjjm4 View Post
...if its beyond the 36k mi warranty...
Yes, this is a serious problem, but we should still speak facts.

HPFP is not a plastic part.

HPFP warranty is 60k, not 36k.
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Old January 30th, 2011, 09:36   #10
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If you're interested in some raw data, the spreadsheet Dwiesel and I worked on is here.

Dwiesel and others blame the USA's Diesel fuel supply's lack of lubricity. Just read some threads and you'll formulate your own opinion.
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Old January 30th, 2011, 10:58   #11
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Quote:
Originally Posted by Harvieux View Post
Don, I have been corresponding with Lawrence, the OP. Lawrence works for ABC TV in NYC. He owns a CR TDI and was reading where there have been HPFP failures and is concerned. He called me out of the blue and we discussed the issue. He is quite concerned and has decided to alert Chris Cuomo who happens to be with ABCs 20/20. Chris was instrumental in reporting the similar issue BMW had awhile back and soon thereafter BMW capitulated and initiated a total recall campaign.
[....snip]
**subscribed**

Would love to see this problem get put "under the microscope" vis a vis an investigative news story so we can understand how widespread it really is and see how VW reacts to increased visibility and scrutiny, I suspect with their lofty sales goals for TDI's in the US market that they won't ignore it if it's a real problem and everybody knows it. I'll log a call to Mr. Cuomo this week.

Get's bowl of popcorn.
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Old January 30th, 2011, 13:48   #12
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Quote:
Originally Posted by tdiatlast View Post
Yes, this is a serious problem, but we should still speak facts.

HPFP is not a plastic part.

HPFP warranty is 60k, not 36k.

Is all the secondary damage covered after 36000 miles, such as the CR, injectors, fuel lines ,tank ect. If so great, If not your still looking at a hefty repair bill.
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Old January 30th, 2011, 15:01   #13
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Other than "I contacted Chris Cuomo, here is the number" what new information is here and why can't this be added to any of the umpteen million other HPFP threads?

We really don't need any more of these bombastic screeds, so I vote for a thread delete here. Maybe add the Cuomo contact issue somewhere, or at least delete all the "VW are jerks" diatribes and stick to (useful) facts.

(Note: I am not suggesting VW aren't necessarily jerks; we just don't need to go around and around on that any further.)
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Old January 30th, 2011, 15:07   #14
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Quote:
Originally Posted by lcjjm4 View Post
eventually have there pump break particles an ruin the engine costing the customer over $10,000 if its beyond the 36k mi warranty.
It's covered by the powertrain because it's bolted to the engine. But as you said, it's not so much getting a warranty extension (especially since the warranty is sometimes not much more useful than toilet paper), but a real fix so that you're not left holding the ball when the warranty eventually runs out.
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Old January 30th, 2011, 15:13   #15
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I vote that it not be deleted because the new news is a possible way to get more visibly to this on going problem.
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