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Go Back   TDIClub Forums > TDI Model Specific Discussions Areas > VW MKV-A5 Golf/Jettas

VW MKV-A5 Golf/Jettas Discussions area for A5/MkV Jetta/Golf (2005/2006 PD and 2009 CR).

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Old May 8th, 2009, 21:36   #1
dzcad90
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Location: Joliet, IL USA
Default Official list of HPFP Failures

This is the OFFICIAL list of high pressure fuel pump failures for the 2.0L VW common rail TDI engines (Engine codes CBEA and CJAA).

This engine has been featured in the 2009-2011 VW Jetta sedan, 2009-2011 VW Jetta/Golf SportWagen, and 2010-2011 Golf in the US / Canadian markets. This engine may have been featured in other vehicles in other markets. Though we do invite and encourage particpation from everyone worldwide, the primary audience of this forum is made up of people in the US and Canada. If your vehicle outside of the US or Canada with this engine has experienced a failure of the high pressure fuel pump, please share your experience and state what country you are posting from.

Fuel system failures of the 6 cyilinder 3.0L V6 common rail TDI featured in the Audi Q7 and VW Touraeg are not covered in this thread and should be posted in the appropriate forum.

This is not a thread for discusison on this issue. It is merely a list and is to be used as a reference. Posts contaning anything BUT reports of a failure will be deleted.

Please use the following format when posting a failure incident:

Year:
Build Date:
Make/Model:
Tranny: DSG, 6M
Mileage: (actual miles at time of problem or when problem began)
Diesel Fuel Source: (Shell, Exxon, etc.)
Additives: (Yes/No)
Problem: (HPFP failed, fuel canister rusted, etc. Give as much factual data as you can.)
Dealer: (ex. SmokeAndMirrors VW or VW of Fallacy Idaho)
Status: (still pending, dealer fixed everything, resolved, dealer refused, paid out of pocket)

This is now the place to post if you personally have had a failure! Please use the "edit" function on your post if you wish to update your post with status of your repair. (i.e. You dropped it off, and then find out that VW will be participating in the repair a few days after your initial post.) This thread is for reports of failures on vehicles for which you own. Please do not post "hearsay" reports - i.e. "my neighbor's car died." or "I saw a TDI at my dealership and the service manager says...." The posting of these types of expereinces only serves to challenge the integrity of this list.

This thread is a compilation of the two threads started by MacBuckeye and Silver02TDI. Consolidating this information makes it easier for the public to find and access. Major thanks go out to the two afforementioned members who started the original threads.

This is not a thread for discusison on this issue. It is merely a list and is to be used as a reference. Posts contaning anything BUT reports of a failure WILL BE DELETED!!!!
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'97 Jetta TDI - 135K - R.I.P. 10/22/03
'03 Jetta TDI - Silver / Black Leather, 161K miles - Sold.
'09 Jetta TDI Sedan - Sold!
'14 Passat TDI SEL - Blue / Black Leather


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Last edited by dzcad90; February 22nd, 2011 at 11:26.
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Old March 31st, 2010, 16:22   #2
dweisel
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Location: Wheeling, West Virginia
Fuel Economy: 09 MB R320 Bluetec
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Year: 2009
Build Date: 10/08
Make/Model: VW/Jetta Sedan
Tranny: DSG, 6M Manual
Mileage: (actual miles at time of problem or when problem began)
11,173 miles
Diesel Fuel Source: (Shell, Exxon, etc.)
The Loading Zone. Sources diesel fuel from Ergon WV Inc. Produces 20,000 barrels per day from Appalachian Crude.

Additives: (Yes/No) No
Problem: (HPFP failed, fuel canister rusted, etc. Give as much factual data as you can.) All fuel system components replaced because of bad HPFP.

Dealer: (ex. SmokeAndMirrors VW or VW of Fallacy Idaho)
Original dealer diagnosed as contaminated fuel. (Wheeling Automotive Group)
Status: (still pending, dealer fixed everything, resolved, dealer refused, paid out of pocket)
Second dealer (Three Rivers VW) covered under warranty. Great dealership with knowledgeable mechanics.
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Old March 31st, 2010, 19:00   #3
birkie
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Location: Syracuse, NY
Default

Year: 2009
Build date: 02/09
Make/Model: Jetta Wagon
Tranny: 6M
Mileage: 23633
Diesel Fuel Source: Varied, drove 8000 miles cross-country. Locally, mostly Citgo, Hess, Sunoco. Fuel before failure was Sunoco.
Additives: None
Problem: Sudden no-start. Fuel system had no corrosion or metal. Glow plug wet in one cylinder. VW tech line suspected low fuel pressure from HPFP. Confirmed with measurements, and replaced pump.
Dealer: Burdick VW Syracuse
Status: Fixed under warranty. Bad fuel not suspected. Good dealership experience - the tech who worked on my car was a TDI owner and enthusiast. No problems so far 4500 miles later.
See Also: http://forums.tdiclub.com/showthread.php?t=268609
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Old April 9th, 2010, 13:59   #4
jshoutex
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Join Date: Aug 2009
Location: Houston
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Year: 2009
Build Date: don't know exact but estimate 1Q2009
Make/Model: Jetta Sportwagen TDI
Tranny: 6M
Mileage: just over 17K
Diesel Fuel Source: Too many sources. Did multi-state road trip, etc. Narrowing selection now.
Additives: No
Problem: MIL (check engine) light came on but noticed no loss of power or function. Took car to dealer. They told me they found metal shavings in the tank, bad fuel with water present, and corrosion around the fuel filter. Called back and told me that they would be replacing the entire fuel system tank and all under warranty. Told me that the shop foreman had seen "a few" similar problems and they gave me no hassle about warranty. Admitted HPFP failed, but seem to believe that bad fuel is the primary issue. Talked to them about additives - they were on the fence but one tech who was in the service area said Stanadyne couldn't hurt and that he uses it in older models. Asked them if they think this will be a recurring problem with Bosch HPFP part and they were clueless. Bottom line they handled it well but I don't think I've seen the end of this issue.
Dealer: Momentum VW/Audi Houston TX
Status: Fixed in under a week with free loaner under warranty no hassle. Expect I'll be back in another 17K when it happens again.
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Old April 19th, 2010, 18:47   #5
tallymom
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Join Date: Apr 2010
Location: Tallahassee, FL
Red face 09 Jetta Wagon Metal in fuel

Year:09
Build Date: not sure (still at dealer)

Make/Model:Wagon TDI Manual trans
Tranny: DSG, 6M
Mileage: 21,???
Diesel Fuel Source: USA Gasoline
Additives: (No
Problem: (HPFP failed.... Driving last Monday, Engine Malfunction light came on and then went off. Glow plug light continued to blink. Stopped (at baseball field, probably 100 yds after lights went on)
Left for evening, no light, very faint noise in engine. Drove 50 yds and battery light came on. Stopped and car died. Cranked up and into reverse for 10 feet, died and wouldn't crank.
Towed to dealer next morning. Capital Eurocar in Tallahassee. First call they told me I put gas in the Diesel engine. I told them I had put fuel in 3 days prior and driven over 150 miles.
Called that afternoon to say they were putting some sort of fuel sensor in the following day.
Called the next afternoon to say it was put in but didn't fix the problem. Said they had a similar problem 8 to 10 months ago with another car. Told VW engineers would not be available till following week (that was Thursday) I was given a loner VW Routan at that time.
Called Monday afternoon and told there were metal shavings in the fuel. I asked where they came from and was told that the VW engineers wouldn't say. I was told they were going to replace the gas tank and many other parts and that it should be ready by Wed or Thursday (22-23 of April), unless all the parts weren't available.

Dealer: Capital Eurocar Tallahassee, FL
Status: still pending

At this point I have read alot of posts and am afraid this is not the end of this problem. I have 3 boys and worry about reliability. Any thoughts? And what questions should I be asking the dealer?
thanks!
Lisa
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Old April 28th, 2010, 19:41   #6
Sharpie
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Join Date: Oct 2008
Location: Mississippi
TDI(s): 2001
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Year: 2009
Build Date:
Make/Model: Jetta TDI
Tranny: DSG
Mileage: 27,400
Diesel Fuel Source: Murphy Oil Co
Additives: No
Problem: HPFP Imploded contaminating entire fuel system with metallic particles
Dealer: Northshore VW Mandeville LA
Status: Problem Diagnosed, Parts Ordered Rental Car provided Warraanty covered
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2001 New Beetle TDI GLS 5 Speed Black / Beige 228,385 miles Retired to different pastures June 12, 2009
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Old May 17th, 2010, 20:49   #7
Sharpie
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Join Date: Oct 2008
Location: Mississippi
TDI(s): 2001
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Quote:
Originally Posted by Sharpie
Year: 2009
Build Date:
Make/Model: Jetta TDI
Tranny: DSG
Mileage: 27,400
Diesel Fuel Source: Murphy Oil Co
Additives: No
Problem: HPFP Imploded contaminating entire fuel system with metallic particles
Dealer: Northshore VW Mandeville LA
Status: Picked up the Jetta today with new updated (new part number) pump. All seems to be OK right now. Warranty covered all cost around $9,500 which included rental car and towing bills.
See the update in the quote STATUS above
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2001 New Beetle TDI GLS 5 Speed Black / Beige 228,385 miles Retired to different pastures June 12, 2009
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Old June 1st, 2010, 18:04   #8
Silver02TDI
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Location: Toronto, Ottawa
Default Test

I thought a nice list summarizing every failure reported here could maybe be useful to some people here for myriad reasons. I'll use the following format:

User:
Car:
Location:
Build Date:
Failure Date:
Mileage: (at time of failure)
Failed HFPF Part Number: (try and get this at the dealership - see sample below)
Failed HFPF Build Date: (see sample below)
New HFPF Part Number:
New HFPF Build Date:
Outcome: (Warranty, insurance, or out-of-pocket?)
Link to Thread

This is a sample a member posted of his HFPF part number(s) and build date

BOSCH 011
0 445 010 508
CR/CP4S1/R35/20
03L 130 755 A
01 170809 <- supplier (?), date of production (ddmmyy)
BPT0442
0007

This list is the product of many people's contributions, and they are all appreciated! Please post if you see more failure threads, and I'll update the list. Also, for those of you in the US, please report your failure to NHTSA. Then the issue can get more attention like it has in the article posted here: http://forums.tdiclub.com/showthread.php?t=292279

One last note: This thread is for listing failures only, not for discussions. Moderators regularly do housekeeping here to keep discussion out of it. Thanks.

So far I have:

1.
User: dweisel
Car: 09 Jetta Sedan
Location: Wheeling, West Virginia
Failure: September 2009
Mileage: 11,000 miles
Outcome: Warranty
http://forums.tdiclub.com/showthread.php?t=259601
http://forums.tdiclub.com/showthread...r+Story-Part+2

2.
User: NipomoTDI
Car: 2010 Golf TDI 6speed Manual 4dr
Location: Nipomo, CA
Build: March 2010
Failure: May 2010
Mileage: 3,100 miles
Outcome: Warranty
http://forums.tdiclub.com/showthread.php?t=283660

3.
User: Nickofari
Car: 2009 Jetta TDI JSW, blue, 6 speed manual
Location: NH, USA.
Build: July 2008
Failure: December 2009
Mileage: 22,000 miles
Outcome: Insurance covered it. Dealership contributed to deductible
http://forums.tdiclub.com/showthread.php?t=268190

4.
User: jammicpai
Car: 2010 Golf TDI, DSG
Location: Carlisle, MA
Build: Nov 2009
Failure: June 2010
Mileage: 5,000
Outcome: Fuel contamination confirmed by fuel analysis. Fuel station insurance paid.
http://forums.tdiclub.com/showthread.php?t=283869

5.
User: knowledge
Car: 2009 Manual JSW
Location: FL
Build: Unknown (Delivery Oct 2008)
Failure: March 2010
Mileage: 34,000
Outcome: Possibly due to a short in a wiring harness somewhere? Warranty/Insurance?
http://forums.tdiclub.com/showthread.php?t=277237

6.
User: Haz-matt
Car: 2009
Location: Wolf Creek, OR
Build: February 2009
Failure: January 2009
Mileage: 28,000 miles
Outcome: Out-of-Pocket ($7800)
http://forums.tdiclub.com/showthread.php?t=274408

7.
User: Tonydec
Car: 2009
Location: NC
Build: March 2009
Failure: November 2009
Mileage: 9,906 miles
Outcome: $6,607 bill, went to arbitration with VW
http://forums.tdiclub.com/showthread.php?t=268235

8.
User: birkie
Car: 2009 JSW, manual
Location: Syracuse, NY
Build: February 2009
Failure: 2009
Mileage: 23,633
Outcome: Warranty (only pump was replaced - no metal shards in system)
http://forums.tdiclub.com/showthread.php?t=268609

9.
User: house-1221
Car: 2009 JSW TDI 6 spd
Location: Atlanta, GA
Build: Purchased July 2009
Failure: February 2010
Mileage: <8,000 miles
Outcome: Warranty (fuel analysis showed no contamination)
http://forums.tdiclub.com/showthread.php?t=273983

10.
User: ferland25
Car: 2010 Jetta
Location: FL
Build: ?
Failure: February 2010?
Mileage: 14,000 miles
Outcome: ?
No threads, just posted in other threads, such as http://forums.tdiclub.com/showthread...=269781&page=7

11.
User: tallymom
Car: 09 JSW 6spd
Location: Tallahassee, FL
Build: unknown
Failure: April 2010
Mileage: 21,000 miles
Outcome: Unknown
http://forums.tdiclub.com/showpost.p...89&postcount=7

12.
User: Sharpie
Car: 2009 Jetta TDI DSG
Location: Mississippi, LA
Build: unknown
Failure: April 2010
Mileage: 27,400 miles
Outcome: warranty
http://forums.tdiclub.com/showpost.p...49&postcount=9
http://forums.tdiclub.com/showthread.php?t=282352

13.
User: 2009TDINEWBIE
Car: 2009 Jetta TDI
Location: Arizona
Build: ?
Failure: Two failures
Mileage: 18,000 miles, 40,000 miles (second fuel system replacement)
Outcome: Warranty
No thread, posted in Birkie’s HPFP failure thread
http://forums.tdiclub.com/search.php?searchid=5040412

14.
User: swb1509
Car: 2010 Jetta 6spd
Location: New York
Build: unknown
Failure: May 2010
Mileage: 6,000 miles
Outcome: Unknown
http://forums.tdiclub.com/showpost.p...6&postcount=17

15.
User: Chadmag
Car: 09 Jetta TDI
Location: Jupiter, FL
Build: unknown
Failure: May/June 2010
Mileage: 37,500 miles
Outcome: Pending. $6800 + labour quote. Insurance claim filed
http://forums.tdiclub.com/showthread.php?t=284117

16.
User: MonicaC
Car:2010 JSW TDI
Location: Knoxville Tennessee
Build: October 2009
Failure: June 2, 2010
Mileage at failure: 8,076 miles
Outcome: Negotiated with my own insurance company. They paid from my comprehensive coverage [less my deductible, of course]. Total bill with labor was: $9248.27
No individual thread, posted in this thread

17.
User: gborgan
Car: 2009 Jetta Sedan TDI DSG
Location: San Diego, CA
Build: 2008
Failure: June 2010
Mileage: 55,800 miles
Outcome: Out-of-Pocket
http://forums.tdiclub.com/showpost.p...5&postcount=13

18.
User: JohnofD
Car: 2010 JSW DSG
Location: Oregon
Build: March 2009
Failure: June 2010?
Mileage: 6,400 miles
Outcome: Pending. Initially denied warranty.
http://forums.tdiclub.com/showpost.p...2&postcount=22

19.
User: hocking
Car: 2009 Jetta Sedan TDI DSG
Location: Brea, CA
Build: unknown
Failure: June 2, 2010
Mileage: 29,000 miles
Outcome: Pending
http://forums.tdiclub.com/showpost.p...7&postcount=14

20.
User: rjgagliano
Car: 09 JSW DSG TDI
Location: Southern California
Build: Late 08/Early 09?
Failure: July 1, 2010
Mileage at failure: 9,750 miles
Outcome: Warranty
No individual thread, posted in this thread

21.
User: catnip
Car: 2010 TDI DSG Sportwagen
Location: Georgetown, TX
Build: unknown
Failure: July 2010
Mileage: 22,000 miles
Outcome: T.B.D.
No threads, just posted in other threads http://forums.tdiclub.com/showpost.p...&postcount=178

22.
User: WL-ShroderGTI (on Vortex)
Car: 09 TDI
Location: Arizona
Build: unknown
Failure: July 2010
Mileage: 56,000 miles
Outcome: Warranty ($10,260 estimate)
http://forums.vwvortex.com/showthrea...-with-56k-Dead

23.
User: jshoutex
Car: 09 JSW 6spd
Location: Houston, TX
Build: Q1 2009
Failure: unknown
Mileage: 17,000 miles
Outcome: Warranty
http://forums.tdiclub.com/showpost.p...44&postcount=5

24.
User: astaal
Car: 2009 JSW DSG
Location: Santa Barbara
Build: Unknown
Failure: July 2010?
Mileage: 25,000 miles
Outcome: Warranty
http://forums.tdiclub.com/showpost.p...8&postcount=25

25.
User: lovehatevw
Car: 2009 TDI
Location: A
Build: Uknown - purchased 2008
Failure: August 2010
Mileage: 57,000 miles
Outcome: $6K repair quote, currently arguing over warranty
Posted in this thread.

26.
User: Sundberg2
Car: 2009 Jetta
Location: Briarcliff Manor, NY
Build: Purchased October 2009
Failure: June 2010
Mileage: 22,000 miles
Outcome: Pending, quoted $8,400, VW claiming not covered by warranty, contacting lawyer

27.
User:Phathead
Car: 2009 Jetta Sportwagen
Location: San Mateo, CA
Build: (unknown)
Failure: September 8, 2010
Mileage: 22000
Outcome: So far the dealer says this is in warranty.
Posted in this thread

28.
User:ACC
Car:2008 Tiguan TDI (2L 103kW 4 cyl)
Location: Melbourne, Australia
Build: 2008
Failure: August 2010
Failed HFPF Part Number: 03L 130 755
Failed HFPF Build Date: 190208
New HFPF Part Number: 03L 130 755
New HFPF Build Date: To be advised
Mileage: 47,000 km (29,000 miles)
Outcome: HPFP failed - replaced from pump to injectors. VW believe contaminated fuel - seeking second opinion
Posted in this thread.

29.
User: durundal
Car: 2009 Jetta Sportwagen
Location: Bay Area
Build Date: Sept 2008 (I think, purchased Jan 2009)
Failure Date: 10/27/2010
Mileage: (at time of failure) 31400
Failed HFPF Part Number: n/a yet
Failed HFPF Build Date: n/a yet
New HFPF Part Number: n/a yet
New HFPF Build Date: n/a yet
Outcome: (Warranty, insurance, or out-of-pocket?) warranty

30.
User: Colonel A (wife's car)
Car: 09 Jetta Sedan
Location: Interstate 87 N, the Northway (NY)
Failure: October 2011
Mileage: 70,000 miles
Outcome: Warranty
__________________

2012 Golf Wagon TDI 6spd Highline /w Nav
2012 Yamaha FZ6R (also 6spd and white )
2002 Jetta TDI - Reflex silver with mods (Traded)

Last edited by Silver02TDI; October 15th, 2011 at 06:41.
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Old June 14th, 2010, 08:40   #9
Chadmag
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Join Date: Jun 2010
Location: Jupiter, Florida
Default

Year: 2009
Build Date: serial #0027XX
Make/Model: VW Jetta TDI Loyal in a grey suit
Tranny: DSG
Mileage: 37,546
Diesel Fuel Source: Mobil
Additives: No
Problem: HPFP failed approximately 250 miles after fill up. No change in engine performance or sound prior to engine quitting. Towed to nearest VW dealer. Metal throughout fuel system, recommend total replacement, and not covered due fuel contamination.
Dealer: Prestige VW of Melbourne, FL
Status: Still pending. Insurance claim filed.
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Old June 14th, 2010, 19:35   #10
gborgan
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Join Date: Jun 2010
Location: San Diego
Fuel Economy: 39 overall
Default 56k first failure

Year: 2009
Build Date: mid 08
Make/Model: Jetta sedan,Nav packg
Tranny: DSG
Mileage: 55,835
Diesel Fuel Source: various CA and Southwestern state chains
Additives: (No)
Problem: After 20 perfect months and 55k trouble-free miles, including two trips from San Diego to south Texas and several other long trips, suddenly there was a slight hesitation, some highpitched metalic tinkling noise, then Eng.light, and blinking glowplug light. Then info center says Failure / Workshop. Still running fine. Drove to next errand (few blocks) shut down, came back 5 minutes later, started fine, no lights, all's well. Half mile later same scenario. Decided to drive straight to dealer approx 5 miles. After a mile, it acted as if the turbo boost had stopped. Felt like my old '82 Vanagon diesel! Ran fine but no power. Drove otherwise normally to dealer. Started once there (with difficulty), then later had to be pushed off the service island. I am told it never started again.
Dealer: Drew VW (big Ford dealer since 1926)
Status: On June 29, 26 days after the failure, the car was declared "done" and I picked it up. Happy to say it turned out good as new. The dealer worked out a price considerably less than the full pop. I still had to pay, let's say enough so that if applied to my fuel bill reduces my MPG to about 19. So much for economy. I have a 'new' 12mo/12k warranty on the job. Every part having to do with the fuel system from the tank forward is new. Let's hope for the best.
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Old June 16th, 2010, 06:50   #11
hocking
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Join Date: Jun 2010
Location: Brea, CA
Fuel Economy: 36.4
Default

Year: 2009
Build Date: no idea
Make/Model: Jetta Sedan
Tranny: dsg
Mileage: just under 30,000
Diesel Fuel Source: ) Shell, Chino Hills, CA
Additives: ) never
Problem: Car failed with half a tank of fuel (Wed. June 2). Towed to dealer. Told first that it was a broken fuel pressure sensor. They had car for the weekend. Monday we were told there was contaminated fuel. My husband tested diesel at his work for specific gravity and I can't remember the numbers, but it was most definitely diesel, not gas. I called Bureau of Weights and Measures. They went out to test fuel from station, no contamination found. Dealer drained engine & refueled, car wouldn't start. They sent diesel sample out to Seattle (!) for testing on Wed. June 9. As of June 15 there has been no response. I talked to them yesterday and explained - nicely - that the contaminated fuel theory just doesn't well, hold water, and asked if they were aware of the HPFP failures. I was told that the contaminated fuel theory was valid because the "little diesel engine they put in cars cannot take any gasoline, unlike larger diesel engines, like they put in trucks." Conclusion: car has been in the dealer for 2 weeks with 2 misdiagnoses. We will wait for fuel test results, ask for a written report. In a perfect world, they will step up and fix the problem. If not, we will move the car to a dealer recommended to us by a TDI mechanic and hop on the merry-go-round again.
Dealer: Puente Hill VW (so cal)
Status: complete and utter limbo and going nowhere at the minute
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Old June 16th, 2010, 10:40   #12
swb1509
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Join Date: Dec 2009
Location: USA
Default my broken jetta

Year: 2010
Build Date:11/09
Make/Model:
Tranny: 6M
Mileage: (6101)
Diesel Fuel Source: Name brand
Additives: (No)
Problem: (Car stalled in traffic. Spent 18 days at dealer w/o diagnostic tools. In absence of tools dealer was told to replace HPFP and the Boost pump. Picked car up and still did not run properly. Buzzing sound coming from boost pump)
Dealer: (Legend autorama)
Status: still at dealer getting fixed for the second time.

My car was replaced with a 2011 6man Golf TDI by VW AG> I am quite please with the outcome since the Golf is a substitution of collateral. I had to hire an attorney to accomplish this.
__________________
2011 6spd manual Golf TDI 4Dr

Last edited by swb1509; December 15th, 2010 at 16:17. Reason: VW resolved the issue
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Old June 18th, 2010, 00:44   #13
Marlyece
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Join Date: Jun 2009
Location: Downers Grove, IL
Fuel Economy: 42
Default

[quote=gborgan]
Quote:
Originally Posted by gborgan
Year: 2009
Build Date: mid 08
Make/Model: Jetta sedan,Nav packg
Tranny: DSG
Mileage: 55,835
Diesel Fuel Source: various CA and Southwestern state chains
Additives: (No)
Status: Today is Day 13. It seems this is my dealer's first experience with the HPFP issue. Since they diagnosed a blown pump, they ordered one and installed it without first calling the Help Desk. Had they called they may have been warned about what to expect from a failed pump, such as shrapnel blown throughout the system requiring replacement of everything to the tune of $11,000, a price which has been quoted many times in this forum! The new pump got the engine running, but very poorly, so they called Help Desk and was told to check the filter. Upon finding 'particles' the answer is the now familiar $11k "replace everything" scenario. But, it's out of warranty, and I'm certainly not paying 1/2 the original base price of the car to fix it when there is ample evidence to show this is a mfg design defect.

The bottom line is, "VW" knows of the problem but it would seem they have not sent out a service letter to dealers and nothing definitive has been decided what to do about it. Seems to me that the options for a solution could include a 10/100k extended warranty on the fuel system, a redesign of the pump, or ultimately cancelling the 4 cylinder TDI production until redesigned. This problem is not isolated and is not going away. A big issue with this whole thing is the outrageous prices of parts, such as $3,000 for a set of fuel injectors, but that's another topic. Nuff for now.
wait a minute, i thought these were covered under powertrain warranty???
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Old June 25th, 2010, 20:54   #14
JohnofD
Newbie
 
Join Date: Jun 2010
Location: Oregon
Default "Rusted" Cannister/Replace entire fuel system

Year: 2010
Build Date: 3/09
Make/Model: JSW
Tranny: DSG, 6M
Mileage: 6,400
Diesel Fuel Source: Variety of big names
Additives: No
Problem: MIL light won't go off, occasional Glo Plug, lack of acceleration at times. They replaced fuel pressure sensor. MIL comes back on soon. Next time fault code for Fuel Pressure Low. They noted fuel level is low at time. MIL stays on. Back in a month later. They find a nicely rusted cannister and "Recommend replacing every component in fuel system." Today I decided to try the dealer where I bought it. I knew about the reflashing from these threads, and that's what they did "Recall Campaign. Reflashed system." Picked up the car, and started to find MIL on! They hook it back up to HAL, and mumbled something about needing another part, something about a fuel sensor or "thrusher", and I'll return on Monday.
Dealer: Scoville, Corvallis, OR.
Status: "Pending." VWoA refused to cover under warranty bc of contaminated fuel (haven't asked for the evidence yet). Spoke with Regional Rep--same answer. Filed case with NHTSA online. Hoping that second shop will come through.
As of 9/10, Farmer's Ins. has decided to foot the $9K bill. I still am waiting to hear from VW after receiving an initial letter from a claims rep requesting more information. I'm in the "they're getting back to me" phase.
Update:
Repairs done ($9K--15,000 miles). I'll get parts info later (anyone want to buy a used fuel tank I have a hearing with the BBB Auto online, but they do not arbitrate insurance settlements. I hope I can testify from some other angle (since I think Farmers shouldn't have to pay the bill.)
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Old July 18th, 2010, 12:35   #15
astaal
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Join Date: Jul 2010
Location: Santa Barbara
Default

Year: 2009
Build Date: not sure, at dealers
Make/Model: Jetta Sportwagen
Tranny: DSG
Mileage: 25000
Diesel Fuel Source: (usa, chevron)
Additives: (No)
Problem: HPFP Failed. Brought vehicle in for routine maint. While leaving dealership, car stopped, woul not restart. mechanic walked down, somehow forced car to restart after 5 attempts and brought back to dealership. Upon inspection stated that fuel pump exploded which causes metal shavings to be spread throughout system. said its the third time they have seen this and that they would need vehicle for about 6 days. rental car provided and repair is under warranty.
Dealer: Santa Barbara Volkswagen
Status: In shop awaiting repair
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