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South Central Regional States Local discussions for those on the South Central US. (Arkansas, Louisiana, Oklahoma and Texas)

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Old August 18th, 2010, 12:41   #16
aja8888
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The above scenarios described are why I prefer to have my diesel service by Guru's outside of Houston (Fort Worth, Austin, Dallas).

There is a great procedure for troubleshooting a non-working A/C system here which has been posted by DanG144. It's very detailed and goes well into the diagnosis of the electronic workings.
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Old August 18th, 2010, 18:16   #17
w autoworks
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heres the problem with this scenario! when the ac is on its cold, correct? all day it runs cold,correct? the pressure readings came out correct when the fans wouldnt activate , and when they did turn on the pressure levels were correct. and i mean in the shop temp was 114 degrees , low side psi was 38 to 40 , high side was 240 to 244. those numbers mean the ac was great. when the temp of the shop cooled down and the fans worked the psi were:35 to 36 low side and 225 to 228 high side. u cant get better readings than that anywhere!
,,,,,, so why do they think changing the compressor will fix it? unless they ask for an expensive part with a decently high labor rate(with evac and recharge) , so they can have the labor time and profit for the part cover whatever else they may find to replace. thats how the game goes . i hope to god they fix the issue but all the vw techs i called and competeing shops all say the same thing. compressors not going to fix it, there going to charge him and find something easy to do.
Ask for the parts back! dont forget to ask to see the parts come of or see the parts when its done to verify they did replace something. dont ask for a "part" in specific , just say parts, if he or she asks"which parts" dont be descriptive. and see how long it takes to get the parts to you. if its quick see what all they took off. if it takes a while see whos talking to whom.
Theres foul play with the design of the new model cars.we dealt with the foul play as technicians barely makin enough to survive while being threatened in one way or another to not open transmissions and stuff or we pay for it . so as shop owners instead of doing what we were told , we are breaking new ground on lots of stuff. remember the drain vent recall , been doing that for free for years, and theres so many customers that were told replace the tranny. we found out the secrets to there problems and fixed them for sometimes 2 or 300. the dealer qouted them sometimes as high as 5 thousand for the same thing we fixed for 200.the list goes on.
No matter if u dont trust us or hate us , dont care. just saying use this ammo im giving you . u as a customer have many rights shops dont want youto know even exist. doors still open . sorry about how u feel ali treated you. if u had come to me about this i would have dealt with you both seperately . ali has a way of shooting from the hip if he gets insulted. thats fine i accept him. and you too. i would like to find a way to make you happy because i think ur kinda cool and would like to invite u over anytime. not ass kissing just sayin. im all ears and feel free to ask me any question either here or on the phone. 832 444 6889 my cell

Last edited by w autoworks; August 18th, 2010 at 18:23.
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Old August 18th, 2010, 18:28   #18
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Originally Posted by aja8888 View Post
The above scenarios described are why I prefer to have my diesel service by Guru's outside of Houston (Fort Worth, Austin, Dallas).

There is a great procedure for troubleshooting a non-working A/C system here which has been posted by DanG144. It's very detailed and goes well into the diagnosis of the electronic workings.
its not a non working system. the fans wouldnt turn on till the engines temp got to 160 degrees. the ac worked! but not effiecently till they kicked on!water temp snsr is fine fan switch is fine fan control module follows instructions. maybe a body control module has too much resistance to an input wire or the output driver in the module isnt sending enough through. either way it costs a hell of a lot more to do that stuff. maybe im wrong and should do as the dealer wants , but this is the first time anyone objected , AND WE HAVE no comebacks ! people throw great reviews on there , so what am i missing? i didnt communicate with you well enough or...? im listening now !
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Old August 18th, 2010, 21:31   #19
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I have no beef with your shop. I have not gone to you for service. I was merely mentioning a thread here that has some good diagnostics for A/C troubleshooting. I have a good mechanic in Ft. Worth I have do what I prefer to not do myself.

I have been driving over 40 years. I have been fixing my own cars for almost that long. Everything except rebuilding automatic transmissions (I don't have the tools). I am a mechanical engineer and have rebuilt equipment that has 8,000 HP engines, shaft sizes as big as your thigh and pumps as big as a VW.

What irks me is the recent attitude (last few years it seems) from dealerships and certain repair shops that the car owner is a "fish" about to be hooked into a big bill unless he is savvy enough to figure out ahead of time what needs to be done and how it should be done. Where has integrity and professional ethics gone? It seems like all people who own cars and can't work on them themselves are being lined up for painful ram job. This site has lots of evidence that this is the norm these days.
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Old August 19th, 2010, 11:39   #20
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AJ, thanks for mentioning me..Austin area...I guess that includes me..

I was in the Coast Guard and worked on some huge diesels...

I got to give it to w, for trying to fix the factory problem/defect..Instead of just throwing parts at it...

This time of the year the fans show come on with the AC...No matter what the ambient temp..
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Old August 19th, 2010, 12:31   #21
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i never understood it but was pressed to follow along untill i just couldnt stomach it anymore. i started throwing up and got sick often. i guess my concuios wouldnt allow and more b.s. so i went from shp 2 shp looking for honesty. myfirst job lasted two weeks at randalls. since and before then its all been cars. i cannot lie without getting caught so i choose not to do it at all. even if it makes others upset to know the truth. but the truth aslways sets us free so i take that road. and ur right respect ,self respect, patients , and caring for fellow man has become obsolete! im very saddened by this. spoke to lonnie while still working(9pm) and we figured it all out. im going to take care of him and h met a valeo rep at the dealer explaning why chnaging the comp fixed it. because the high side switch is attached to the compressor means (once again) a cheap part costs a lot lot lot of money to repair. it seems the games will never end and im getting tired of trying to find ways to top this maddnes on our end.

but i wont quit on u guys ever!
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Old August 19th, 2010, 12:44   #22
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that whole fish on the hook things makes me wanna gag and throw up. had a little man as a boss down the road saying that crap. lets just say when he did wrong stuff he had a very short amount of time to get in his bigassed truck and drive away! i wont tolerate it at all! i made his life hell till he quit. i hope he is bagging groceries or something where he can never get in someones wallet.....
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Old August 19th, 2010, 19:59   #23
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Quote:
Originally Posted by Mach1 View Post
AJ, thanks for mentioning me..Austin area...I guess that includes me..

I was in the Coast Guard and worked on some huge diesels...
I got to give it to w, for trying to fix the factory problem/defect..Instead of just throwing parts at it...
This time of the year the fans show come on with the AC...No matter what the ambient temp..
Yes Randy, you guys in Austin area are tops!
No disrespect for w here, I am just venting some personal frustration (wife's car - Lexus dealer issue), but I'll get over it.
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Old August 21st, 2010, 00:04   #24
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AJ, I dont think you were to hard on him...I wanted to hear both sides first..There is a bug in these AC units..I dont believe anyone has figured it out yet..It sounds like he may be on to something.

I would also like to hear back from the 07-six o, and see what the fix was and how much was spent, then we can see more of the overall picture...
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Old August 24th, 2010, 10:57   #25
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I had to edit my earlier post to include a missing "not" in a critical spot concerning the $$$ part..... that's what I wanted to believe from the beginning. that the compressor was not the problem; just a POS el-cheapo part attached to it that cannot be separated from the $$$ part was the problem. I always hated to witness those difficult jobs that came in from time to time. those always seemed to be just like this; a factory engineering vs. accounting decision the veepees made long ago coming back to haunt the local guy after the warranty expires.... ad nauseum.
Hang in there w... cold air is simply a must in Texas; Canada not so much.
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Old August 26th, 2010, 08:28   #26
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I called Keaton after he made that post with his Cell number in it and he was very willing to work with me. We both agreed and are satisfied with what we worked out. Not many shops would have worked this out but I should have talked with him first. Thanks again Keaton for working this out!

The car has been perfect so far and still comes on before I pull her out of the garage. I hope this new compressor last longer than a year this time.....

Lonnie
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Old September 30th, 2010, 20:18   #27
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I have gone to Keaton/Ali's shop, took my car in for turbo problem(s).
Turbo has genetics problem and was not able to get repaired like I wanted...
(bad vacuum actuator)

Keaton will listen and will try to get the problem resolved(IMHO).
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Old October 10th, 2010, 09:13   #28
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Keaton & Ali fixed up my recent no start problem.... drove home & parked in garage... next morning no start, spun over fine, no fire. installed new fuel filter I had on hand, no change. was wiring problem. found & fixed brake vacuum issue. pedal was feeling like a brick lately....

will be heading back for serious fuel leak. "appears" to be injection pump... yikes... found fuel in the mounting bracket webbing underneath pump. was recently smelling raw diesel fuel & found a wet spot of fuel in my driveway; finally opened hood. aint going nowhere in that fire hazard this weekend...
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Old October 31st, 2010, 10:43   #29
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My experience is overall negative with VW autoworks. One of the worst experiences I've had with any mechanic, filled with dishonesty and unethical behavior.

I had a Glow plug CEL code that required me to replace the Glow Plug fuse on my 96' B4 (everything else relevant was replaced already, although I wasn't entirely confident to rule that out). It's a pretty common issue on these cars. I couldn't find the fuse, and as it turns out it was VERY hidden (I read this is caused by a variety of people installing them in different locations at the factory).

Glow plug reference sticky for B4
http://forums.tdiclub.com/showthread.php?t=204372

So I decided to take my running car it in to this local VW shop and tell them to diagnose it and replace the fuse. They initially came back to me and told me that it was the coolant fuse on the firewall, I told them that wasn't it and that it was under the dash,(see the reference sticky above) I needed them to find it and I thought their experience might would be better served finding that

Anyway, I guess I wasn't believed so they suggested trying different spare relays that would be relevant, including the 109 and the my 96' model GP 103 relay. I provided the photos and text of the relays (see reference sticky). I figured no harm. No results. I mentioned that the 97' model used a 180 relay but that it didn't apply to this car (may have been a big mistake to mention this) as shown in the 97 photo, but it showed the GP fuse..so I showed it. I suspect that the tech ali inserted it and tested it although he denied it for about 3 days until a seriously confronted him on it.This alone is completely unacceptable. It was plain dishonesty.

After this, All future tests of the GP harness getting voltage/power failed... on top of it..my engine wouldn't start and the power windows/radio wouldn't work. Also, I noticed the door chime and cluster lights on the bottom were no longer working when the key was inserted. I later realized my radio wiring was shorted out as well when I got home.


from B4 GP sticky
Quote:
Important Note: The wiring harness change in the B4 TDI took place part way through the 1997 model year. According to the Bentley manual the change over took place at the end of October 1996 for the last of the early, BK/GQ/103 wiring harness, with a November 1996 start for the later, FA/180 wiring harness. Very early 1997 models, those built in June through October of 1996, might therefore have a harness similar to the 1996 models and would require the "103" relay.
The glow plug relays are not interchangeable between harnesses. The relays and/or the wiring harnesses can be damaged, and wiring harness fire inside the cabin is a real possibility, due to the dead shorts created by improper glow plug relay use.
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Originally Posted by Warthog View Post
Lug Nut, can you comment on any variations in GP relay locations for Canadian-supplied TDI's? (maybe they are not different...?)
A good friend of mine "lost" his TDI to a fat-fingered mechanic here in South Carolina who decided to plug a "180" into position #12 on his 1999 Jetta. it's too late for the car, but someone else might have a Jetta from "up-Nawth" and run across this same problem.
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Originally Posted by Lug_Nut View Post
Mine was similarly 'serviced' with a duplicate glow relay in #12 when I rescued it from the prior owner's mechanic. There was no apparent damage from this period.
There was some wiring insulation melted through and shorted wires, but once those were cut out and replaced, and the offending relay removed, the starter no longer spun up and engaged each time the clutch was pressed to the floor to shift.
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Originally Posted by Warthog View Post
"Friend's" computer got toasted.
Shop offered him the blue-book $...the car had over 150K miles on it (and got 52 mpg+ on the road.)
No-one around here uses this shop any more...
Their excuse was "Oh, it must have come from CANADA" (!) since he originally bought it in Maine.
There is no end of ways to screw-up something when you don't know what you are doing!!
Quote:
Originally Posted by Lug_Nut
it was due to the wrong glow plug relay being installed instead of the correct one. A fuse would have oveheated and opened the circuit before damage occurred, the wrong relay made an unfused circuit and the wire itself became an electric heater.
A bundle of about 8 wires overheated from electricity constantly flowing through the wrong relay and through one wire. The heat produced within this one wire melted the vinyl insulators where the other wires were touching this overheating one.
remove the complete fuse cover over the pedals, remove the clam-shell around the steering column. Carefullt check the wire harnesses behind / above the fuse block and along the steering column. All the wires should be separate, maybe cable tied to, but not bonded to, any other wires that touch.
I eventually had to show them where the GP fuse was after searching thoroughly (It was a b*). That got replaced. I should have just done it myself

Continuing to get the car running again. Ali suspected the alarm control module was the starting issue because no signal was being transmitted after turning the key. Ali jumped the alarm control module and was able to get the starter to engage when turning the key. I ended up buying an Alarm control module because he thought it could be defective. This did nothing. Even after jumping however, no power was getting to the fuel pump and the engine did not start. This alarm module bypass did nothing for my cluster lights or windows either.

Testing voltage and other places revealed that the ECU was only getting ground when the key was turned.

I confronted Ali early in the morning 4 days after my car was dropped off about inserting the 180 into my 96' model and finally after about 3 days of denying inserting the wrong fuse. Stating in fact I saw him take it to the car. He admitted to it and said it would fit rather weird and not well. I took this as a sign of honesty, finally. Ali was working hard on my car and had offered to fix all of it for free. My wife showed up, as I obviously didn't have a ride and made some comments. I was rather upset, mainly for being lied to about it but I declined his free offer due to his sincerity and that I wanted my car out asap.

Continuing on the car. the ignition switch was suspected the previous day and it came in. it worked. My Radio power connections are still shorted out to this day however.

I ended up getting billed $240. This was just for my car to get running on an new ignition switch (not installed) and fuse installed +labor. Air bag not installed, just enough to get moving. Keaton has since told me he didn't know Ali offered to fix it all for free.

The GP still throws the code, btw..even when cleared. The fuse is good, not burnt.

My experience was a waste of time and full of dishonesty on their part.

I wasn't gonna post this experience at all as I had settled things reasonably with my visit Ali, and I just wanted my car on the road. But the arrogance and inaccuracy of the crap just annoyed the **** out of me. Keaton posted this about me and my wife on my car issue.


Keaton: i dew knot knoe why n.a.s.a. engineers think thye know everything but cannot apply it! why? they come over with all this paper nicely printed and stapled showing me there opinion. well why did you bring it here? u couldnt fix it so , as i ask, dont mess up my steps to diagnose.

11 hours ago View feedback (13)Hide feedback (13)
    • Keaton: the nasa guys wife came over telling me were suppossed to fix cars not break them. so while shes yelling at ali i did what i wanted to do in the first place and what do you think happened??????????? i found the problem and started the car! relax!!!!!! let us do our jobs and u can go and do yours ! dont need u to push us


Pretty ****ing unprofessional

Last edited by nuclear; October 31st, 2010 at 11:22.
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Old November 5th, 2010, 14:59   #30
w autoworks
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Quote:
Originally Posted by nuclear View Post
My experience is overall negative with VW autoworks. One of the worst experiences I've had with any mechanic, filled with dishonesty and unethical behavior.

Keaton: i dew knot knoe why n.a.s.a. engineers think thye know everything but cannot apply it! why? they come over with all this paper nicely printed and stapled showing me there opinion. well why did you bring it here? u couldnt fix it so , as i ask, dont mess up my steps to diagnose.

11 hours ago View feedback (13)Hide feedback (13)
    • Keaton: the nasa guys wife came over telling me were suppossed to fix cars not break them. so while shes yelling at ali i did what i wanted to do in the first place and what do you think happened??????????? i found the problem and started the car! relax!!!!!! let us do our jobs and u can go and do yours ! dont need u to push us


Pretty ****ing unprofessional
NOTICE A PATTERN, when u walk into a shop and bulldoze technician after technician screwing up what there doing day after day. and at the end u get all mad and post this where ever you go. before u call the kettle black take a look at yourself.
ali and i have had this shop three years and only ONE other time have we been railroaded by someone who thinks he knows more about the car then us,only to be told incorrect information time and time again. he ignition switch was the bad guy the whole time AND EVEN AFTER U DENYING THE SWITCH i still ordered it. WANNA GUESS WHAT HAPPENED? the car turned on! hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm!


call us bad guys all u want. but it makes u look worse.
HOW CAN U BE THE ONLY GUY TO HAVE ALLLLLLL THESE PROBLEMS BACK TO BACK???????????? IN DIFFERENT STATES EVEN! i and ali even played dumb so u could say what u wanted to tell us so bad , just to get it out of your mind. when the ignition switch went bad u went nuts and started pulling the ecm WHILE WE WERE ACTUALLY TRYING TO DIAG THE CAR! HOW in your experience does standing over techs and taking things apart while were working helping at all! i asked if u needed a ride somewhere or to somewhere have a seat , everything. still on our asses. no respect or knowledge of whats going on but ur gunna get in there with us and pressing ur opinion. u sir need to let others do there jobs without you interfereing. THAT MAY END ALL OF YOUR BAD CAR ADVENTURES ! put a bad taste in my mouth for going the extra mile for people.thats all im going to say and love me or hate me im not looking here again. good luck and i hope all goes well with you and yours in washington
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