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VW B5 Passat TDIs This is a general discussion about B5 Passat(>98 (2004-2005 in North America)). Non TDI related postings will be moved or removed.

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Old January 2nd, 2009, 14:07   #1
volkswagendude
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Default Who Here Has Written To VW About The BS Issue?

Just as the title sais.

I sent an email to VW regarding this upcoming issue two days ago, even though they are closed for the holidays, and by upcoming I meant as more and more of these cars will be heading into the 6 digit figures. I have no problem with my car yet BTW, but seemingly that I probably will at some point, I asked VW to hear some feedback on this up and coming $$$$ non scheduled maintenance repair, that will eventually affect ALL the 2004-2005 Passat TDI's. Something that they quietly new about, as seeing that the new BS parts have been revised with the gear instead of the chain, and also the redesign of the 2009 TDI's.

I believe that it's in every single forum members best interests, to take 10 minutes of their time, and send VW an email about this. As a "collective"(something that is truly lacking in North American society these days), to let them know, that as a customer we are here, perceptive and awake. Regardless of the fact if they don't do anything about it, this is NOT for one to decide. At least one will have done his/her part, and be done with it. To dwell, talk, and even try to convince someone that taking 10 minutes to send an email to VW about this issue is a waste of time, is obviously very very fruitless.

Perhaps many of you have already done this, but I get the impression that only a one digit %, of all the B5.5 members here have done so.
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Old January 2nd, 2009, 17:07   #2
vw4life
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Please post the e-mail address and I will do my part. If a forum member out there has a particular skill at letter writing, I'd prefer to send a well worded and thought out letter and insert my particulars.

Not trying to get others to do my work, but trying to make a bigger impact acknowledging my poor skills in this regard. If you have a well worded letter ready to go, please post it along with the e-mail addresses and we can start the flood...
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Old January 2nd, 2009, 19:41   #3
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Yes, I would like some help with an effective letter and I would like to include the loss of power that comes from the failure:

causing the dramatic loss in power.....thus the complaint filed with the NHTSA...here is the case #...

and the 09 oem cars don't use a chain... gear parts and balance shaft module...retro fit...

what else.
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Old January 2nd, 2009, 19:44   #4
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I pulled the company adress off thier web site and wrote the CEO
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Old January 2nd, 2009, 20:14   #5
Smokerr
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The thing did not edit.

Attn: Mr Jacoby 2200 Ferdinand Porsche Dr.
Herndon, VA 20171
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Old January 2nd, 2009, 20:56   #6
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Use words such as:

Failure of engine components can lead to catastrophic engine failure with loss of oil pressure, broken oil pan, broken front engine seal flange, and damaged crankshaft. This can result in damage to the extent that the engine must be replaced. If this occurs while the vehicle is in traffic, it can lead to a collision with injuries or deaths.
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Old January 2nd, 2009, 21:22   #7
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Can someone tell me what the BS Issue is???
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Old January 2nd, 2009, 21:37   #8
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I believe if you don't have a Passat 2.0 TDI, like your profile indicates, navyboy, you need not worry. Feel free to search this subforum for details.
For those who do, I suggested a petition a while back. Is this more effective than individual emails?
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Old January 3rd, 2009, 10:23   #9
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I'm writing up a letter right now. I think the emails, ongoing tabulation of failures by members of this forum and a petition will keep this issue more at the forefront of VW's attention.
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Old January 3rd, 2009, 10:48   #10
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Quote:
Originally Posted by abctdi
I believe if you don't have a Passat 2.0 TDI, like your profile indicates, navyboy, you need not worry. Feel free to search this subforum for details.
For those who do, I suggested a petition a while back. Is this more effective than individual emails?
True I don't own a Passat, just like to know whats going on. I did look it up and another club member sent me a nice pm explaning it all to me. I wish you all good luck with your balance shaft issue. There is a similar problem in 97-07 Kawasaki KLR650's, bad balance shaft tensioner and I tried contacting Kawasaki and I think the NTSB, nothing came about it but I think it's because not enough owners made a big stink about it. And our fix was about $100-120 including parts and tools if you did it yourself, not the thousands your fix sound like it would cost.

Sorry for rambeling on, but hound VW and everyone file a complaint/safety issue with the right government office and tell vw your going to or did!!! Maybe that'll make them take it more seriously?
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Old January 3rd, 2009, 13:03   #11
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Again, include your representavives in this. I use only one, but multiple fine as well, as long as you include all of them in on it so they know what the other is doing.

In our case we have a single effective Seantors (one convicted one not yet sworn in) so I wrote just here.

Representative wise, I have no faith in the single one Alaska is allotted (we need more people to get more) so the whole State is his district. Most places have more than one and you would write the one in your district.

In our case, ours mad the statement is that he only represents the people that voted for him. That makes him a pure jerk in my opinion and I will not bother.
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Old January 3rd, 2009, 13:16   #12
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Quote:
Originally Posted by Smokerr
In our case, ours mad the statement is that he only represents the people that voted for him. That makes him a pure jerk in my opinion and I will not bother.
So, how does he know who voted for him?
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Old January 3rd, 2009, 13:24   #13
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I have called VW customer care on various occasions, on behalf of myself as well as some customers.

I have also written VOA.

I think we need someone who can start a formal petition and get everyone to sign it. I do not know how to go about that, however. I just know how to fix the cars...the people stuff is out of my league .
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Old January 3rd, 2009, 18:56   #14
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I too am guilty of 'people stuff' issues, but am trying to fix that before I expire. I often come off the wrong way even though I don't mean it that way (navyboy).
I wonder where we can find examples of successful petitions and drives and use that as our basis?
I just got the new issue of DasAuto, which showcases Stefan Jacoby, the prez and CEO of VOA, the target of our petition.
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DD is a 2012 Kia Optima SX turbo with 274 hp and 269lb-ft@1,750-4,500rpm
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Old January 3rd, 2009, 19:57   #15
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This site appears to make it very easy to start and get signatures on a petition:

http://www.thepetitionsite.com/

Does anyone know what the affected number of cars in the U.S. is? What about the number of affected owners on this forum?

Before we go through the effort of starting a petition, if there are only a few thousand cars and we only collect a couple of hundred signatures, I don't think that's going to have much of an impact. If it's an order of magnitude above that, well that's a different story.

Should we start a petition, I'd want to make sure a link to the petition is not only posted here but on other relevant forums. Also, sending it out to the automotive press wouldn't hurt either.

We should also let VW know exactly who in the automotive press we're sending the link to. That might put some pressure on them immediately without waiting for all the signatures to be collected.

I think we should also remind them that as much as we all seem to like our TDI's, loyalty isn't a one way street and pretty soon, VW is not going to be the only diesel game in town.
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