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Go Back   TDIClub Forums > TDI Model Specific Discussions Areas > VW MKIV-A4 TDIs (VE and PD)

VW MKIV-A4 TDIs (VE and PD) This is a general discussion about A4/MkIV Jetta (99.5-~2005), Golf(99.5-2006), and New Beetle(98-2006). Both VE and PD engines are covered here.

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Old August 19th, 2009, 13:18   #106
vwcampin
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Quote:
Originally Posted by biggrey
I have a 99.5 Golf with a corroded fender lip. Service writer at the dealership told me it was caused by a "stone chip" and the VW rep wouldnt even look at it....

Maybe I should try another dealership.....
Print out the TSB and take it with you to another dealership.
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Old August 23rd, 2009, 13:43   #107
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I just noticed corrosion on my passenger side fender, I tried to find the TSB, no joy. Following link in first post got me nowhere. Can somebody please point me to a copy of it I can print? Or send to me email or PM.

TIA
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Old August 23rd, 2009, 13:54   #108
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see post #74 in this thread...
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Old August 24th, 2009, 10:02   #109
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Quote:
Originally Posted by greengeeker
see post #74 in this thread...
Thank you,
That is what I get for skipping from page1 to the last page in a thread, shame on me.
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Old May 26th, 2010, 10:29   #110
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Called in and they knew what I was asking, came in for pictures, was called back two weeks later with green light to repair/replace.

Dropped off the car, and got it back 72 hours later with both new fenders.

Didn't need to bring in TSB or anything.
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Old May 26th, 2010, 14:22   #111
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Which dealership did you visit? The 3rd or 4th time I went to Eich for this issue they finally seemed to be getting the hang of the TSB.

edit: nvm, saw you took it to Burnsville VW. Good news for anyone looking to get this fixed in the area.
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Last edited by greengeeker; May 26th, 2010 at 14:30.
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Old July 8th, 2010, 10:46   #112
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I'm happy to say that we were successful in having both front fenders replaced, for free, under this TSB !! (no holes, just surface rust on top of each fender)

My question though, does anyone know for sure if the front tires would be removed to replace the fenders ?

The dealer is saying NO, the car is not even put on a hoist and only front bumper is removed.

The reason I ask, my wife was driving our '04 Jetta yesterday and the front drivers side tire flew off and across 4 lanes of traffic

I'm trying to determine who was the last person to have those tires off !!

If not the dealership, when fenders replaced, then it would be a local garage that checked our brakes in the last month.

The local garage has the car right now, I'm heading to see it for myself, and they 'claim' the hub flange had loose bolts that subsequently caused this problem.

Sorry for the long post, but anyone have any thoughts on this matter !?

(I now have a distraught wife & 83 year old grandmother that no longer trusts our, usually, faithful VW)

MANY thanks in advance.
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Old September 27th, 2010, 15:17   #113
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Alright... so I just took my Golf in.

VWoA rep was actually there today, so it all worked out.

As I have only had the car for two weeks or so, and the history of the rust was unknown, the VWoA rep denied the claim, citing the "lack of care" clause in the warranty. (Essentially, saying that the previous owner may not have gotten the rust repaired in a timely manner, and therefore, lack of care was exhibited, and the warranty is void.)

He did offer a goodwill 50/50 split on the repair, with a rough estimate of a $600 total (so $300 out of pocket. I've got 30 days to decide.)

He had a copy of the TSB with him, as well.

Has anyone successfully gotten VWoA to accept the claim, after citing the "lack of care" clause? What route should I take from here? I have contacted the previous owner of the car to ask about when he first noticed the rust, as well.
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Quote:
Originally Posted by Lug_Nut View Post
The really cool ToofTek made "Emperor's Clothes" injector fork risers only worked until someone pointed out that there wasn't any thing there.

Last edited by bhtooefr; September 27th, 2010 at 15:30.
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Old September 27th, 2010, 15:46   #114
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And, I just looked at the exact wording of the text in my 99 Golf manual:

Quote:
LIMITED WARRANTY AGAINST CORROSION PERFORATION / PROTECTION PLUS

<snip>

What is Not Covered

<snip>

Perforation of Sheet Metal Due to Accident, Lack of Care, Failure to Repair or Modifications to the Paint / Painted Surface

This warranty does not cover corrosion perforation resulting from the failure to promptly repair paint damage, damaged undercoating, or surface corrosion.
It does not cover damage due to failure to wash or otherwise regularly care for the vehicle as prescribed in the Volkswagen Owner's Manual.
This warranty does not cover corrosion perforation resulting from unrepaired collision damage or improper collision repair. It does not cover corrosion perforation resulting from the use of any inferior rust-proofing agent or method.
Looking at that, it reads like the only things that can deny the claim in this case are:

Not repairing paint damage (doesn't apply)
Not repairing damaged undercoating (doesn't apply)
Not repairing surface corrosion (doesn't apply)
Not washing the car (doesn't apply)
Not maintaining the car per the manual (doesn't apply)
Not repairing collision damage (doesn't apply)
Improperly repairing collision damage (doesn't apply)
Improperly rustproofing (doesn't apply)
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Quote:
Originally Posted by Lug_Nut View Post
The really cool ToofTek made "Emperor's Clothes" injector fork risers only worked until someone pointed out that there wasn't any thing there.
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Old September 27th, 2010, 16:25   #115
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I was told that although the B5.5 has the same design and is prone to the same issue, that it is not warrantied for the same rust propagation.
The TSB if for A4 only.
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Old September 27th, 2010, 20:08   #116
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I guess I need to figure out how to make my doors look like fenders I tried to get VW to stand behind this with no joy. Going to try and fix it myself. 2001 Golf 73K miles.

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Old September 8th, 2011, 20:00   #117
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I'm taking my 2002, 175k, into Eich next week. My passenger fender has been bubbling since spring, and now my driver's is starting . I hope I don't get the runaround like greengeeker. I'm going armed with the TSB in hand. I mentioned the TSB to them while making the appointment. They "seemed familiar" with it. Wish me luck!
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Old October 2nd, 2013, 03:59   #118
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VW approved the front fender replacement on my 2002 Jetta yesterday. Good thing I saw the TSB reference cuz I'm approaching the 12 year limitation.
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Old October 2nd, 2013, 04:47   #119
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Quote:
Originally Posted by panda View Post
VW approved the front fender replacement on my 2002 Jetta yesterday. Good thing I saw the TSB reference cuz I'm approaching the 12 year limitation.
Where did you take your car?
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Old October 2nd, 2013, 07:58   #120
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Quote:
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Where did you take your car?
Quirk in Manchester. John is the guy who handles these claims. He took photos of all sides and the odometer reading. It took a couple of weeks to hear back. I actually like that dealer and will probably buy a car from them at some point.
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