DUBPL8
Veteran Member
- Joined
- Sep 1, 2012
- Location
- DFW
- TDI
- '12 CW Golf TDi, '92 Honda Civic VX (wrecked), '96 Honda Civic CX hatchback (non-TDI)
I'm in a peculiar situation with trying to receive a pro-rated refund for the additions I received at the time of purchase.
I bought my car from a dealership that has been sold twice in the past 4 and a half years. I went to the original dealership to find out how to go about the process, only to be informed that they can't do anything about it (fair enough since they are the new owners) and advised me to look at my original paperwork from the day of the sale. That lead me to contact VW Credit since I couldn't find the paperwork and they sent me copies of it online as a PDF document. They also told me that they can't process the refund either, which I didn't expect them to.
Called the company that administers the GAP coverage, and they said that they can not cancel the coverage as they didn't first apply it. They told me to contact the original dealership who did so (which obviously doesn't exist). But they provided me with the number for the dealership group, which is Boardwalk Auto Group, and I've tried to call them a few times but I can not get through them for the life of me.
I'm assuming the same process will occur with the PDR (I wish I never got it even though it was a small amount since I never used it).
The only reason I got the GAP coverage was because I was putting no money down at the time of purchase, but since years have passed to the point where I obviously won't be upside down, I just don't see any need to keep it.
Any ways I can get the money back before the buyback? Or should I just bite the bullet and let it be?
I bought my car from a dealership that has been sold twice in the past 4 and a half years. I went to the original dealership to find out how to go about the process, only to be informed that they can't do anything about it (fair enough since they are the new owners) and advised me to look at my original paperwork from the day of the sale. That lead me to contact VW Credit since I couldn't find the paperwork and they sent me copies of it online as a PDF document. They also told me that they can't process the refund either, which I didn't expect them to.
Called the company that administers the GAP coverage, and they said that they can not cancel the coverage as they didn't first apply it. They told me to contact the original dealership who did so (which obviously doesn't exist). But they provided me with the number for the dealership group, which is Boardwalk Auto Group, and I've tried to call them a few times but I can not get through them for the life of me.
I'm assuming the same process will occur with the PDR (I wish I never got it even though it was a small amount since I never used it).
The only reason I got the GAP coverage was because I was putting no money down at the time of purchase, but since years have passed to the point where I obviously won't be upside down, I just don't see any need to keep it.
Any ways I can get the money back before the buyback? Or should I just bite the bullet and let it be?