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Go Back   TDIClub Forums > VW TDI Discussion Areas > Dieselgate - VW Group Emission Scandal

Dieselgate - VW Group Emission Scandal Discussion around the VW Dieselgate Emissions scandal. Details and news updates can be viewed here: http://forums.tdiclub.com/showthread.php?goto=newpost&t=448336 This forum is a work in progress depending on requirements, usage, etc.

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Old November 10th, 2017, 12:59   #196
meerschm
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Quote:
Originally Posted by Meg8 View Post
Mike,

Bummer, I'm sorry to hear this.

On the bright side, you possibly get to say that they kept your car for a round 90 days/3 months! Yesterday concluded an 86-day wait for me.
that is a dubious honor
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Old November 10th, 2017, 14:25   #197
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Finally, solutions!
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Old November 14th, 2017, 07:52   #198
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Not so fast.

got the call this morning. two of four cars at the dealer where my car sits were able to take the updated fix.

my car, and one more, not so much.

***?

my patience is wearing thin.
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Old November 14th, 2017, 11:32   #199
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just got off the phone with dealer told me software isn't available for my car yet either 09tdi 08/08 build date

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Old November 14th, 2017, 13:01   #200
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Oye.
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Old November 14th, 2017, 13:01   #201
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Originally Posted by mpriolo View Post
Good thought. I'm going to run it for a bit and see if they get back to "round". They are better than when I left the dealership but not there yet. Also, I want to give it some time to see if any other issues come up (such as the heater core).
What dealer are you dealing with?
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Old November 14th, 2017, 14:24   #202
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What dealer are you dealing with?
AutoServe in Tilton - I'm from the Concord area and have my choice between them and Quirk in Manchester. Tilton is an easier drive, though a bit further.
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Old November 14th, 2017, 16:53   #203
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Picked up my Jetta this morning <snip>
Service Rep mentioned that the software update wasn't the delay, it was getting approval from the EPA that took time.

<snip>
Marty
So the following two posters need different EPA approval?

Quote:
Originally Posted by meerschm View Post
Not so fast.
got the call this morning. two of four cars at the dealer where my car sits were able to take the updated fix.
my car, and one more, not so much.
***?
my patience is wearing thin.
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Originally Posted by Howie09tdi View Post
just got off the phone with dealer told me software isn't available for my car yet either 09tdi 08/08 build date
I'm still on the fence about taking mine in.
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Old November 14th, 2017, 17:24   #204
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The problem is not approval, it is competency (or lack thereof) of VW to be able to program their own transmissions.

if they needed to prepare two (or 42) different versions of software to update the fleet of affected cars, it should have been well within their feeble understanding of their own products. they should have known a year ago when they were preparing responses that met the agreement they signed up to.

and I totally agree that if you have a 2009 with DSG, you should wait until this is resolved. (unless you can get assurances from the dealer that they will first try the DSG update, and if it does not work, return the car to existing software and give you the car back while they figure this out)
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Old November 14th, 2017, 18:14   #205
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I can't believe this! Mike, sorry to hear this. I was excited for you, thinking you'd be picking yours up today.

Did you get any sort of timeline or update from your dealer for your remaining cars, or have you heard anything further from the lawyers?
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Old November 14th, 2017, 18:52   #206
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Thanks, Meg.

the dealer does not know where to stand in line for tickets to the clue bus.

He thinks they (VW) are working hard on this.

(not the dealer service department fault.... they are at the end of the line and have to use the tools provided by VW)

I know the dealer is frustrated too. out loaners for too long, cars taking space in the service lot within pushing distance of the garage. angry customers....

I sent an e-mail to the lawyer, but have not heard back.

I was looking forward to picking up the car, stowing the car top tent where it belongs for the winter, and cleaning up the car for ski season.
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Old November 14th, 2017, 19:46   #207
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Can't believe this is happening again. I thought last week we had this finally behind all of us. You would think that after it first happened, VW would have checked all the early builds for transmission variations before proceeding with the updated software. Guess not.

I only hope that they can quickly remedy the situation (either VW or the lawyers).
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Old November 15th, 2017, 10:01   #208
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Originally Posted by meerschm View Post
and I totally agree that if you have a 2009 with DSG, you should wait until this is resolved. (unless you can get assurances from the dealer that they will first try the DSG update, and if it does not work, return the car to existing software and give you the car back while they figure this out)

Either that or jump on it now and take the loaner car on a safari adventure al a Top Gear style!!!

While some people have been put out by not having their exact cars, they still have a ride that's free miles of wear and tear not being placed on their car
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Old November 15th, 2017, 10:02   #209
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What dealer are you dealing with?
Compass volkswagen
NY
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Old November 15th, 2017, 10:03   #210
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AutoServe in Tilton - I'm from the Concord area and have my choice between them and Quirk in Manchester. Tilton is an easier drive, though a bit further.
I did my loyalty rewards at AutoServe, not a bad dealership, I should have looked there vs buying at Quirk for the Alltrack and the '15 Passat, next time.
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