iowaparrish
Member
I've put about 16k miles on CPO 2015 manual Sportwagen TDI, which now has about 46k miles on the clutch. Warranty runs in June of this year. I had no noticeable slippage during that time and parked the car in the garage Saturday morning without incident. On Sunday morning, I went to start the car and the clutch dropped to the floor. Had it towed to the dealer on Monday, Tuesday they notified me that the pressure plate had failed, was not covered under the CPO warranty, and would cost $2800 for full clutch assembly replacement. They said VWoA would give me good will credit on half parts and labor, so roughly $1400.
I can't find a local shop in Anchorage, AK that can do it for cheaper, but I have read online that there are problems with the pressure plate springs/ possible manufacturing defects. Unless the dealer does a full teardown, however, they claim they cannot rule out wear and tear/driver abuse. This morning I authorized repair because I couldn't see another alternative and because it will take about 5 business days for the part to arrive. What puzzles me is how other components on the clutch could "wear" out before the friction material on the disc? How could this be anything other than a manufacturing defect?
Saying this, I recognize that getting a new clutch assembly on VW's dime would be a windfall since this is a component that will wear eventually, so I'm not entirely crestfallen, but I did pay a premium for a certified vehicle, so I'm still rooting for warranty coverage.
Any information from the knowledgeable folks on this forum would be most welcome.
I can't find a local shop in Anchorage, AK that can do it for cheaper, but I have read online that there are problems with the pressure plate springs/ possible manufacturing defects. Unless the dealer does a full teardown, however, they claim they cannot rule out wear and tear/driver abuse. This morning I authorized repair because I couldn't see another alternative and because it will take about 5 business days for the part to arrive. What puzzles me is how other components on the clutch could "wear" out before the friction material on the disc? How could this be anything other than a manufacturing defect?
Saying this, I recognize that getting a new clutch assembly on VW's dime would be a windfall since this is a component that will wear eventually, so I'm not entirely crestfallen, but I did pay a premium for a certified vehicle, so I'm still rooting for warranty coverage.
Any information from the knowledgeable folks on this forum would be most welcome.
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