What I'm pissed about is the fact that I paid good money for this car WITH the options I was lead to believe I was getting. This is NOT what I got. When I purchased a $7800 2004 Chevy Aveo with anti-lock brakes, then discovered that in fact it DID NOT have anti lock brakes, it took ONE call to GM customer service to fix it. They sent me a check for $600 some odd dollars, the cost of the option listed that the car did not actually have. That was on a freakin '$7800 dollar car! NOT a $30,000 car. They promptly fixed the issue without any argument whatsoever. They admitted they were wrong and made it right. VW will not even admit to the "mistake" and furthermore, they feel as though they did nothing wrong. To me, thats called lying, and it is decietful at the least. I will not do business with a company like that a second time. If you want to continue to support that type of behavior, then "so be it".
The reason we did not pursue this further at the time was that our dealer told us it was not possible to remedy it AT ALL. I've have already gone rounds with the dealer and VWoA about this issue long ago. Then we heard about a possible lawsuit being brought against them. 18 months went by while we crossed our fingers that VW would be forced to make it right. I'm not jumping on any "bandwagon" here trying to get something for free. I paid for that option once already when I bought the car. Other VW models we looked at had the option, in fact the salesman showed us how it worked. When asked if the wagon had the same option, he said "sure, look at the window sticker. There it is right there". I still have the original window sticker, and the option is listed just like the other models that have the functionality that mine does not. Thats called fraud. Now I will have to pay for it a second time? And I'm the one in the wrong? W T F? You can defend VW all you want, but I smell a rat. I have NEVER been treated this way by a company that cares about its customer base, and wants to be such a big player in the US market. Heck, Mattel treated us better when our sons ride-on Jeep needed a $80 transmission, they sent me TWO for free!!!
Oh and my moms Ford Flex and my sister-in laws Ford Escape (both less expensive vehicles) have this option and USB and aux input. The technological "wonders" you state that only VW has, I can live without most of them and other manufacturers also offer the important ones. So don't preach to me about how Ford and Chevy suck because they don't offer this or that and how easy it is to mod this or tweak that. I didn't buy this car to "mod and tweak". I bought it for my wife to drive safely and at the time it got good reviews and it is a NEW car that wouldn't need to be "modded" or "tweaked" or repaired for a long time. I have a 1978 Z28 to tinker with if I fell like "modding".
so it sounds like the replacement "kit" unit provided by settlement, is not a 9W7. I read it does not have the full functions of 9W7, full hands free and phone book on MDI?
