What should I do? I took my 2012 Jetta TDI Sportswagen into independent shop and had the oil changed. When I checked the invoice I saw he put Total Quartz 5w-40 full synthetic in my car. I looked it up and it doesn't comply with 507.00 specs. Should I drain it and change the oil again or am I ok?
Mechanic put in wrong oil
- Thread starter Cazador
- Start date
Lightflyer1
Top Post Dawg
If it isn't the correct oil take it back and have it redone with the correct oil. Sooner better than later. Find a new mechanic if they don't know which oil to put in your car. Checked the trusted mechanics list for one near you.
tdiatlast
Top Post Dawg
- Joined
- Jan 21, 2009
- Location
- Fort Worth, Texas
- TDI
- 2009 Sportwagen (boughtback); 2014 Passat TDI SEL (boughtback)
To avoid further confusion, buy your own oil, which they should pay for.
Probably no damage if you get it done sone.
Probably no damage if you get it done sone.
This product isn't even a mid-SAPS fluid. I personally would drain it and replace it with the correct product. Some 5W-40 oils that meet the MB 229.51 and BMW LL-04 specifications can be substituted without much fear of damage but this particular oil (likely their 9000 series) isn't one of those oils.
Lightflyer1
Top Post Dawg
You should change it for the correct oil as soon as possible. I would get it done today but a few days or so won't hurt either. If you are waiting for 1000's of miles you are making a mistake.
tdiatlast
Top Post Dawg
- Joined
- Jan 21, 2009
- Location
- Fort Worth, Texas
- TDI
- 2009 Sportwagen (boughtback); 2014 Passat TDI SEL (boughtback)
Do it NOW...on THEIR dime!
TDI Kovács
Veteran Member
You have a TDI so you also have a DPF. If the oil isn't low ash, all it will do is clog the DPF sooner among other things.
South Coast Guy
Veteran Member
I thought dealers were the only ones who made mistakes like this. I guess anyone can make a mistake.
tditom
Top Post Dawg
- Joined
- Sep 5, 2001
- Location
- Jackson, MI
- TDI
- formerly: 2001 Golf GL, '97 Passat (RIP) '98 NB, '05 B5 sedan
A mistake would be them putting in an oil they thought met the 507 spec (picked up the wrong bottle or the like).
This incident sounds more like a case of incompetence/indifference to me.
Last edited:
strayts
Active member
It's not worth the risk, change it ASAP!
roostre
Veteran Member
Good one "DogParkGuy". I enjoyed your comment.
I know from personal experience it is easier to make a mistake occasionally than to be perfect all the time.
Fortunately "Cazador" noticed the shop's mistake and had it corrected before it became a problem.
LarBear
Veteran Member
In my experience the only people who never make mistakes are those who never do anything. OTOH, if you don't know what oil to use look it up and if you don't have the correct oil get it. At least they're fixing their mistake.