Had my appointment scheduled at VW of Salem (Oregon). Drove up and parked out front. Salesman greeted me and told him I was there to turn in my TDI. He walked me in and pointed me to the gentleman doing the turn-in. He said hello and immediately asked me if I had the OEM wheels for my car. The wheels were 17" chrome MSR's. He told me VW doesn't want to buy back cars without OEM wheels on them and that I might need to buy a set of takeoffs from them. I told him I have read a lot about the scandal and nothing I read said aftermarket wheels weren't acceptable. He continued to talk about the takeoffs...and I again mentioned I looked into it and thought he was wrong. He said he'd try to call VW and try to get permission to buy it back, he didn't want to get in trouble. So he left the area for about 5 minutes...mind you this is at 4pm in Oregon on a Friday. I'm not sure who at VW (headquarters I assume) is going to be working at 6 or 7pm their time. He came back and said he got permission and its only oversized wheels they won't accept because wheels like 20's can damage the car. What a crock of BS! 15 minutes later I had my check and was on my way.
Has anyone else had a similar experience? Seems like a little scam that dealer is trying to pull attempting to sell takeoffs to people turning cars in.
Has anyone else had a similar experience? Seems like a little scam that dealer is trying to pull attempting to sell takeoffs to people turning cars in.