Hello Everyone,
After reading on TDIclub.com for 2 months I could wait no longer to get a Passat TDI. Using data from Truecar.com i purchased mine on 12/3/13.
Has anyone experienced severe torque pull to the right in NMS Passat? This is my 3rd VW that i've purchased new since 1999 but my first TDI. Avid VW fan and always happy in the past (99 passat 1.8T and 2006 Jetta 2.5). I have 700 miles on my new 2014 Passat TDI SE and couldn't be more dis-satisfied and frustrated. The car had 80 miles on it when I bought it new, a lot of driving in Atlanta is stop and go so I didn't first notice the alignment issue. At about the 250 mile mark on odometer I knew I had a severe alignment issue, I figured an alignment job would fix this and I'd be good as "new" :0. Called my dealer and was told alignment isn't covered under the maintenance plan or warranty. So instead when I finally found time at 600 miles I took the car to a local independent tire shop for an alignment check and correction. Come to find out it was only slightly out of alignment speck so this tire shop was surprised by my complaints of strong pulling to the right. After spending $89 to get the alignment into spec the tech said, "You have a bigger issue this isn't alignment this is some kind of torque pull or catching break or something else".
Now i'm waiting until VW is open on Monday to take the new car back to vw service at dealership, I will be sure to document every aspect with them and also call VWOA to open a trouble report and see where this leads. I'm hopeful this is a simple issue to repair and be solid fix forever. What can this be? Catching break, motor mount, issue with suspension? I'm not a very mechanically inclined person just love VW cars and lost at what the issue could be. I have researched the lemon law and won't hesitate to ask for a replacement or buy out if this can't be resolved. The pull to the right is so severe during light acceleration and very bad at 50+ mph or fast acceleration. I'm constantly fighting the car to nudge the steering wheel left to keep it straight and not able to drive straight at all. This is at best very annoying and totally unenjoyable and at worse this is dangerous. I don't want my wife or anyone else driving the car with this situation. When i step on it the car dips a bit right and steers about 15degrees to the right, a very quick lane change. if i put the car in neutral it seems to have no issue, soon as i put it back into drive it starts drifting right, soon as i step on the gas it pulls right 15 degrees.
I'd love advice from this group about 1) what this issue could and 2) best way to handle the issue with VW dealer and VWoA.
Thank you all,
James
After reading on TDIclub.com for 2 months I could wait no longer to get a Passat TDI. Using data from Truecar.com i purchased mine on 12/3/13.
Has anyone experienced severe torque pull to the right in NMS Passat? This is my 3rd VW that i've purchased new since 1999 but my first TDI. Avid VW fan and always happy in the past (99 passat 1.8T and 2006 Jetta 2.5). I have 700 miles on my new 2014 Passat TDI SE and couldn't be more dis-satisfied and frustrated. The car had 80 miles on it when I bought it new, a lot of driving in Atlanta is stop and go so I didn't first notice the alignment issue. At about the 250 mile mark on odometer I knew I had a severe alignment issue, I figured an alignment job would fix this and I'd be good as "new" :0. Called my dealer and was told alignment isn't covered under the maintenance plan or warranty. So instead when I finally found time at 600 miles I took the car to a local independent tire shop for an alignment check and correction. Come to find out it was only slightly out of alignment speck so this tire shop was surprised by my complaints of strong pulling to the right. After spending $89 to get the alignment into spec the tech said, "You have a bigger issue this isn't alignment this is some kind of torque pull or catching break or something else".
Now i'm waiting until VW is open on Monday to take the new car back to vw service at dealership, I will be sure to document every aspect with them and also call VWOA to open a trouble report and see where this leads. I'm hopeful this is a simple issue to repair and be solid fix forever. What can this be? Catching break, motor mount, issue with suspension? I'm not a very mechanically inclined person just love VW cars and lost at what the issue could be. I have researched the lemon law and won't hesitate to ask for a replacement or buy out if this can't be resolved. The pull to the right is so severe during light acceleration and very bad at 50+ mph or fast acceleration. I'm constantly fighting the car to nudge the steering wheel left to keep it straight and not able to drive straight at all. This is at best very annoying and totally unenjoyable and at worse this is dangerous. I don't want my wife or anyone else driving the car with this situation. When i step on it the car dips a bit right and steers about 15degrees to the right, a very quick lane change. if i put the car in neutral it seems to have no issue, soon as i put it back into drive it starts drifting right, soon as i step on the gas it pulls right 15 degrees.
I'd love advice from this group about 1) what this issue could and 2) best way to handle the issue with VW dealer and VWoA.
Thank you all,
James