Mr. Furious
Veteran Member
Of course not, that's why they hired Ankura, a company that specializes in responding to complex, unforeseen, high-stakes situations, including and especially the kind of specific situations that no company has had to deal with before.I do not work for Volkswagen but I am employed by a multi billion dollar company. You would think a company like Volkswagen would be well prepared for anything?
Ankura deserves a lot of flak for how they're handling this for Volkswagen, but Volkswagen deserves a lot of flak themselves for remaining completely silent as complaints and problems mount. They either a) don't care, b) do care but feel that they can't do anything, or c) are working hard behind the scenes to fix it.
The problem is that we don't know which of those is the case, so it's natural to assume option a. It may well be option c, but there's neither evidence of that nor any reassuring statements from VW. All we have, really, is what phone reps tell us, and the veracity of what they say (making up new timelines and telling people the court changed the settlement) has been in question since day one.