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Go Back   TDIClub Forums > VW TDI Discussion Areas > Dieselgate - VW Group Emission Scandal

Dieselgate - VW Group Emission Scandal Discussion around the VW Dieselgate Emissions scandal. Details and news updates can be viewed here: http://forums.tdiclub.com/showthread.php?goto=newpost&t=448336 This forum is a work in progress depending on requirements, usage, etc.

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Old August 30th, 2018, 12:43   #1
Dirty
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Default Recommend a dealer in MD for emissions fix

I need a recommendation for a dealer with a good service department in the MD/DC/VA area to have the emissions fix done. The one nearest where I live seems really sketchy. They wanted me to leave the car with them for two weeks and could not give a good explanation why. Instead of just rolling the dice with another dealer I am hoping for a recommendation on a dealer with a known good service department.
Thanks.
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Old September 4th, 2018, 14:13   #2
Ripster
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Do not use Heritage VW in Owings Mills. I was very displeased with the service department. I had good luck with Fitzgerald VW in Annapolis.
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Old September 4th, 2018, 18:09   #3
TheresJohnnie
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I would like an answer to this to; Iíve been putting off the fix too long. I know someone in another thread didnít have a good experience with Ourisman VW Bethesda. Which dealer wanted to keep your car for two weeks?
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Old September 5th, 2018, 12:19   #4
JoshMcMadMac
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I have had good experiences with Sharrett VW in Hagerstown. Their service department has been easy to work with and professional the few times I have been in there.
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Old September 5th, 2018, 12:36   #5
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Quote:
Originally Posted by JoshMcMadMac View Post
I have had good experiences with Sharrett VW in Hagerstown. Their service department has been easy to work with and professional the few times I have been in there.

I use them all the time. They are very professional and always upfront with me.
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Old September 5th, 2018, 14:00   #6
Dirty
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The dealer that wanted the car for 2 weeks was Ourisman VW Waldorf.

On a different forum I was warned to stay away from Cook VW in Bel Air as well as Darcars and Ourisman in Laurel.

I was told Fitzgerald in Annapolis is good as well as Heritage VW in Parkville.

I am going to go with Fitzgerald Annapolis since I see it recommended here too.

Last edited by Dirty; September 5th, 2018 at 14:02.
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Old September 6th, 2018, 08:50   #7
JoshMcMadMac
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Quote:
Originally Posted by Dirty View Post
The dealer that wanted the car for 2 weeks was Ourisman VW Waldorf.

On a different forum I was warned to stay away from Cook VW in Bel Air as well as Darcars and Ourisman in Laurel.
I bought my VW from Darcars in 2014. My friend was the recently-hired sales manager, which is what pulled me in; he left within a few months. I have not dealt with them since, but would not recommend them based on my experience.
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Old September 12th, 2018, 19:04   #8
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My 2015 Jetta SEL 6 Speed Manual was at Ourisman Bethesda for 18 days with all kinds of Excuses....and it blew a pipe and a CEL less than an a Mile after picking it up......No problems since.
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