SteveHaller
Member
I wonder if I have any recourse to appeal or challege this? I received an email after the pre-surrener call, and the value of my offer dropped by $1800. I am in Canada, and not sure of the specific breakdown by kms on the vehicle that determines the buyback value? My point is that I had provided an accurate odometer reading during the documentation process and going through the offer siging and acceptace. The differece in the actual odometer reading at the time of the pre-surrender call, about 8-10 days later was a mere 150 km or so. This is negligble. They keep referring back to the clause in the offer letter about "estimate only". So the point here is that they really did not review the acutal mileage on the car during the offer acceptance process, and only did so after the pre-surrender call. Any thoughts or guidance on this?
Also, as above, does anyone have the forumula as to how the value is calculated? I have seen for US cars, but not for Canada.
Thanks
Also, as above, does anyone have the forumula as to how the value is calculated? I have seen for US cars, but not for Canada.
Thanks