We have had our new to us 2011 Jetta Sportwagon TDI with the DSG (Doesn't Shift Good) transmission For 3 months and 7000 miles, and the car now has 18,000 miles on it.
Please understand that i'm not trying to slam this thing, i'm just trying to decide if it's prudent to keep it.
I absolutely love the huge sunroof, the way it drives and handles, the engine torque and the station wagon cargo capacity plus the fuel economy.
As much as we love this thing, we were surprised at the cost of routine maintenance and the need for a $400 transmission service every 40000 miles.
Unfortunately we have had multiple brake downs that required towing on our just completed 5000 mile vacation trip that required rental cars and ultimately require that we cut the trip short.
In the short period of our ownership, the air conditioning compressor was replaced, the DSG clutch packs replace, a new battery installed and today a new mechatronic unit is being installed. We have yet to find a fix for the dash information center clearing all of the settings and mileage info on a random masis.
Reading the online postings on a wide verity of DSG transmissions problems, I wonder what I have gotten myself into. If my experience is anywhere typical, the DSG seems like it requires a high level of service and is anything but robust.
The VW service centers have been very helpful and everything has been covered under warranty. The fact that both service centers had to contact VW for explanation of the trouble codes and the parts required shipping makes me think the issues my not happen frequently enough that they would stock the parts.
So, is our experience common, or is it the exception.
Please understand that i'm not trying to slam this thing, i'm just trying to decide if it's prudent to keep it.
I absolutely love the huge sunroof, the way it drives and handles, the engine torque and the station wagon cargo capacity plus the fuel economy.
As much as we love this thing, we were surprised at the cost of routine maintenance and the need for a $400 transmission service every 40000 miles.
Unfortunately we have had multiple brake downs that required towing on our just completed 5000 mile vacation trip that required rental cars and ultimately require that we cut the trip short.
In the short period of our ownership, the air conditioning compressor was replaced, the DSG clutch packs replace, a new battery installed and today a new mechatronic unit is being installed. We have yet to find a fix for the dash information center clearing all of the settings and mileage info on a random masis.
Reading the online postings on a wide verity of DSG transmissions problems, I wonder what I have gotten myself into. If my experience is anywhere typical, the DSG seems like it requires a high level of service and is anything but robust.
The VW service centers have been very helpful and everything has been covered under warranty. The fact that both service centers had to contact VW for explanation of the trouble codes and the parts required shipping makes me think the issues my not happen frequently enough that they would stock the parts.
So, is our experience common, or is it the exception.