Hopefully your dealer is better than mine. They acknowledged that my brakes were hard after only a few hours, they tried other cars, the brake pedals were hard on them as well. The dealers response to me was... "They all do that, there is nothing wrong"!!
I was thinking to do the same thing so that the problem will be there when they go to troubleshoot. Since the issue can be flaky at times, sometimes it'll show up only a few hours after I have parked the car and let it sit, another it may take a day or two to show up.
This is true, but it would be very annoying to me to have to remote start, then car shuts offs to get in it, then gotta start car back up.
What a lazy dealer that is! lol. I think this is the beginnings of the "2012 Tiguan automatic trans shifting issue". This is where a lot of people including myself, I had a 2012 Tiguan SEL 4MOTION, didn't like the fast shifting trans, which was for fuel savings, many complaints later from many people, VWOA came out with a trans update to cure the issue, but unfortunately for me, it cured the issue but introduced another, rough shifting. long story short, probably if enough people complain about the issue and it gets back to VWOA maybe they'll do something about it. There is def. something not right, IMO, the car should not be that troublesome to start, and it was not like that during the warm months, when I first purchased the car. So to me there is an issue, and I'm not taking the "they all do it" answer! lol!
The reason it 'releases' the pedal is that you have started the engine and the vacuum pump has now generated some vacuum so you can now press the brake pedal easier, agreed, very annoying to have to do this. Especially since I think all it will take to fix this issue is to put in a better vacuum check valve. Replacing it with the same crap that is in there now would be a waste of time.TypeRod said:
The scary part... this dealers service dept was at one time rated the best in New England and one of the top five in the country, which is why I went to them. No wonder most dealers get low marks.TypeRod said:
Wow...maybe different management is now in place. Im sure if you were to complain to VWOA, you may get more attention and possibly a better answer. But then again you may be starting your reputation as a "problem" customer, at least that's what I would worry about. I wouldnt want to be known as that one Passat guy who is constantly complaining. lol
Same service management has been in place for the last 18 years. All of the VW certified ASE mechanics have been there more than 10 years, some over 20, the parts guys over 15 years. Last time I complained to VWoA about a dealership I was told, "They are an independent company... take it up with their management" Two days later I called back to VWoA, got a different person, got the same message. Although that was 9 years ago.. maybe VWoA has changed and would be more responsive today.
Wow! I guess it all matters who you talk to at the dealership in question and if you catch them at a "good mood" moment.
I talked with the service manager. On the other hand, they are the only dealership out of 5 that I called that would do a free, good will warranty, alignment on my car. I had 3400 miles on it at the time, the alignment was off a little and pull to the right was greatly reduced... but not eliminated. It took them almost 2 hrs and all parameters were comfortably in the green when they were done.
Things like that, would make me be a repeat customer for sure.
I have never had an issue starting my car, the issue is no braking, and when I park on a hill... car tends to roll until I get the engine started. I'm too lazy to use the E-brake, also out of habit as you couldn't use the E-brake on my last car. Keep in mind I have a SE 6M, no KESSY.
The parking brake is there for a reason. Use it.
Yes mother.
Were you having trouble getting the car to start? If so, did you mention this to the dealer? I know I have difficulty starting the car b/c of this. That may make them dig further.
I did say that sometimes I have trouble to start a vehicle, however they said it started for them every time. Seems there is no win-win situation here
What a crock....I wouldn't believe them for a second. And yes I agree it does seem like a no win situation. Maybe try another dealer?I did say that sometimes I have trouble to start a vehicle, however they said it started for them every time. Seems there is no win-win situation here
Brought mine in for the 3rd time for this issue & for the 20,000 mi service. They found nothing again . I thought all along that it was vacuum related too, but i just remote started mine. When i got in the car & went to restart it ,the car wouldn't start. The pedal was hard to press down & the MFI gave the warning to depress the pedal.
Wow, thats the answer I would've wanted to hear as well, this is what another member has said the solution to the problem may be. Keep us posted.
I know when my brake pedal is normal when the car is off, I can pump it a few times and it will become stiff. Have you tried this yet, Im guessing the dealer didn't do this either?
