Re: What is VW\'s position on "biodiesel"? ...more
Jorpet and Dante.
I just wanted to say I agree to your reply. Here is some inside info on dealerships. Concerning the comment about the wrong oil being used, I, myself, am the top payed master VW tech, and am payed toooo much to change oil. I can see where the screw-ups are being made. The oil changes are going to the new-hires. I'm constantly applying myself to the hard-core diagnostics. I get the crap that noone else can fix.
Now on the wrong fuel being added in TDI's, our lot attendents have made the same mistake. Those darn TDI's are just too quiet nowadays and I can see why such a mistake can be made by an inexperienced lot attend.
Unless the VW techs are your salesman, service reps, and lot attendents, your expectations for perfect service may be irrational. I opologize on behalf of our dealership and others for these mistakes. However, it is not your key technician who should be held accountable for the mistakes of others.
Today, I held a meeting with the sales department to educate them on the very same topics that are being disscused here in TDI.COM, most importantly about biodiesel. I believe that this is a great tool to educate our VW dealerships on TDI issues. Give it a few years and all of this will be old news.
TDI's rule; the best product VW has ever made. See ya, Michael.