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Go Back   TDIClub Forums > TDI Model Specific Discussions Areas > VW Passat Family (NMS and B7) TDIs (2012+)

VW Passat Family (NMS and B7) TDIs (2012+) Discussion area for the 2012+ Passat TDI (North American and rest of world versions versions). The North American model was previously codenamed NMS (New Midsize Sedan) and the version the rest of the world gets is sometimes referred to as B7.

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Old December 8th, 2016, 21:11   #31
jrm
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mine clogged as well, even with 2 coolant flushes to try and avoid this! I was a little wasted and had the wife drive- yup ice cold air out of the passenger side! She did say that the right side of the window is always fogged up and has pulled out in front of people by mistake
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Old December 9th, 2016, 06:10   #32
maniago
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Looks like 2013s are the ones not covered, same issue with mine. Have to do some research on how hard it is to do oneself, tho Ive done it on other cars, and for sure its been a major PITA. Anyone know about our Passats?

---------------

Ok nevermind - just saw the heater core thread. I'll do that.

Last edited by maniago; December 9th, 2016 at 06:14.
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Old December 17th, 2016, 04:42   #33
Rico567
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Our '13 Passat SEL just started to blow cold on the passenger side floor this Wednesday. I got the letter that we're covered on the heater core warranty extension....but hard to say why some Passats are covered and others not, if the main theory as to the cause of this (breakdown of the VW coolant) is correct.

I have an appointment early Monday morning at the dealer to fix this. I don't plan on being charged for a coolant flush, since the flush is only necessary because of VW's bad design.... but I'll know more in 48 hours. Charging for a coolant flush seems to be a variable, depending on the dealer.
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Old December 17th, 2016, 10:22   #34
NSTDI
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Mine started acting up, cool air passenger side. My car is an early 2013 with 135,000 KM's. I don't remember a VW letter about an extended warranty on the core.

Don
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Old December 18th, 2016, 05:08   #35
Rico567
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Quote:
Originally Posted by NSTDI View Post
Mine started acting up, cool air passenger side. My car is an early 2013 with 135,000 KM's. I don't remember a VW letter about an extended warranty on the core.

Don
I got a warranty extension letter (it's for 10 years /120K miles, just like the extensions I got on the turbocharger and AdBlue heater) a couple of months ago. Our car was purchased in July of '13, from what I could tell from the sticker in the trunk it was manufactured in May of that year, and the sticker uses Canadian terminology, calling it a "Highline" model, whereas the car itself is badged correctly with "SEL" and it has no coolant heater, as a Canadian model would.
I would suggest you run a check on your VIN to see whether or not it's covered. I have no idea why it wouldn't be, but another contributor to the forum has specifically stated that he checked, and his '13 is not covered.
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Old December 22nd, 2016, 13:37   #36
cameron69
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Mine just started blowing cold this week, I never got a letter. 13 Passat SE MT 67,000 miles. I called VWOA and they said my car is not included in the warranty extension, yet I am experiencing the same symptoms that the TSB outlines. I was told to schedule an appointment for diagnosis and she would file a claim to escalate issue. so I will keep you informed.
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Old December 22nd, 2016, 15:24   #37
just1boo
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I've had 2 Cores put into my 14 SE my latest one was a week ago and one before was a year ago. both were covered by warranty.
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Old December 22nd, 2016, 18:12   #38
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My dealer told me the 12's and 14's are covered, not the 13's. Go figure.

I have an extended warranty with a $50 deductible, not worth another fight for $50.

Sound reasonable not to cover the 13's?
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2013 Passat 6MT TDI Comfortline with Sport, Sept 18/12 New. Buyback at 150,000 KM's June 2017. Replaced turbo, sway bar links front and rear, Adblue heater went.
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Old December 23rd, 2016, 08:12   #39
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Quote:
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My dealer told me the 12's and 14's are covered, not the 13's. Go figure.
Not true, my 2013 was covered. It is based on your VIN #.
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Old December 23rd, 2016, 11:24   #40
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I'll have them check, thanks.
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2013 Passat 6MT TDI Comfortline with Sport, Sept 18/12 New. Buyback at 150,000 KM's June 2017. Replaced turbo, sway bar links front and rear, Adblue heater went.
2015 Passat, Highline, 6MT, new June 2017. June 2018 32000 KMs, needed a new adblue line.
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Old December 26th, 2016, 08:13   #41
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Well they wont cover mine. I called once and chatted once. was told to take it in for diagnosis and they would escalate claim after. They want $105 for diagnosis then an $850 bill for replacement if they still wont cover it after diagnosis. so I just spent the money and did it myself. not happy about it but it was not overly expensive. kind of a pain in the butt to change but only took me about 3 hours, how does it cost $850 if the parts are around $100? ridiculous labor rate?
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Old December 26th, 2016, 12:06   #42
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Mine isn't covered. I looked online, the OEM VW heater core is around $70 if you can find it. My 2013 isn't covered. Dealer wants $450 in labor to change it out. He will "cover" the cost of the heater core. How nice of them.
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Old November 3rd, 2019, 12:28   #43
forrest resto`s
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Just to be clear..bought my wife's car in 2017 a 2013 passat sel. cpo.so did not get the notices that were sent out in 2016..is there any other way to confirm if car is eligible for heater core besides a phone call? Who's to say they just say "NO" on the call?? Not that I don't trust them? Thanx!

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Old November 3rd, 2019, 15:24   #44
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Quote:
Originally Posted by forrest resto`s View Post
Just to be clear..bought my wife's car in 2017 a 2013 passat sel. cpo.so did not get the notices that were sent out in 2016..is there any other way to confirm if car is eligible for heater core besides a phone call? Who's to say they just say "NO" on the call?? Not that I don't trust them? Thanx!
Use the VW Chat on the website, pretty quick and clear answers. All CRKA TDI's are covered 10 years/120k miles as I was told by VW representative.
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Old November 4th, 2019, 13:56   #45
forrest resto`s
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NOT covered..this 2013 passat tdi SEL..apparently they are NOT all covered according to "chat"
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