Hi, I tried looking through a few pages to see if anyone else has had this issue before I posted this and I couldn’t find anyone.
I have a 2009 Jetta TDI that I purchased new with sunroof, 17” expensive rims, and ground effects. I contacted VW TDI customer support and they said I would only get $450 for it as it states on there end and lists the sunroof, 17” rims, and ground effects. I don’t understand why I’m not at a minimum getting the $540 for the sunroof that’s listed on the website documents section for my region? Or in my mind should be more than the $540 since these other two options came with a hefty price tag.
-Ground Effects Kit: $1,699.00
-17” karthoum dark silver wheels: $1,350.00
-Sunroof: $1,000.00
These were installed at the factory, not by the dealership. Also listed on the original sales sheet on the vehicle window while in the parking lot. The same sales sheet that lists all the specs including MPG’s. Not written in with a pen like some dealerships do.
I have filed an appeal last night but after reading some others appeals, this could be a while before I hear back. Curious what your guys thoughts are?
Thank you for your time!
I have a 2009 Jetta TDI that I purchased new with sunroof, 17” expensive rims, and ground effects. I contacted VW TDI customer support and they said I would only get $450 for it as it states on there end and lists the sunroof, 17” rims, and ground effects. I don’t understand why I’m not at a minimum getting the $540 for the sunroof that’s listed on the website documents section for my region? Or in my mind should be more than the $540 since these other two options came with a hefty price tag.
-Ground Effects Kit: $1,699.00
-17” karthoum dark silver wheels: $1,350.00
-Sunroof: $1,000.00
These were installed at the factory, not by the dealership. Also listed on the original sales sheet on the vehicle window while in the parking lot. The same sales sheet that lists all the specs including MPG’s. Not written in with a pen like some dealerships do.
I have filed an appeal last night but after reading some others appeals, this could be a while before I hear back. Curious what your guys thoughts are?
Thank you for your time!