VWMark
Veteran Member
- Joined
- Apr 8, 2003
- Location
- Mount Kisco, NY
- TDI
- 2010 Golf TDI 6M RIP, 2015 GSW SE TDI 6M, 2015 Q7 TDI
Glad I found this thread. I'm in a similar situation, but with a few wrinkles! My car was in an accident on 6/09/16 and classified as a total loss by the insurance company. At the time I called the VW help line a couple of times and got e few different answers. I decided to hold on to the title for a while to see what would happen. Luckily, my insurance company was great about holding the car for many months without charging me anything. I finally signed the title over to the insurance company on 10/26/16. I had started my online claim before the accident but didn't get far, never having gotten to the documentation phase.
I thought I was screwed and wouldn't get anything. I still called the help line around once a month and was told either they didn't know anything or I was not eligible for anything. After some renewed research here, it seems I might still be eligible for the restitution payment. A few weeks ago the lady on the help line told me I was not eligible but that she would escalate it to a review board of some kind and they would email me. I called again a couple of days ago and was told that it was never sent to the review board, but that they would send it ASAP, and that I would hear from them this week. I am of course skeptical that that will actually happen.
Sounds like I will have to do the paper long form and be very persistent. I'm wondering if I should get in touch with Class Council right away. Also, what paperwork will be required? Sounds like Bill of sale (which I just got a copy of from the dealership I bought the car from), and proof of registration. I don't think I have any resitration paperwork anymore for the car. Maybe DMV would have something I can use?
Bruce Land and Patter98: Any updates on your payments?
I thought I was screwed and wouldn't get anything. I still called the help line around once a month and was told either they didn't know anything or I was not eligible for anything. After some renewed research here, it seems I might still be eligible for the restitution payment. A few weeks ago the lady on the help line told me I was not eligible but that she would escalate it to a review board of some kind and they would email me. I called again a couple of days ago and was told that it was never sent to the review board, but that they would send it ASAP, and that I would hear from them this week. I am of course skeptical that that will actually happen.
Sounds like I will have to do the paper long form and be very persistent. I'm wondering if I should get in touch with Class Council right away. Also, what paperwork will be required? Sounds like Bill of sale (which I just got a copy of from the dealership I bought the car from), and proof of registration. I don't think I have any resitration paperwork anymore for the car. Maybe DMV would have something I can use?
Bruce Land and Patter98: Any updates on your payments?