franklinstower
Veteran Member
leaking Tandem Pump-04 BEW -pump recalled?
So I noticed my throttle body coolant hose was leaking again (# 1J0 122 447 ER) - Leaking right under the Tandem pump. this is second time it has started leaking, I replaced it once before about 5 y ears ago. The hose was swollen and really soft like diesel was leaking on it. After research on leaking Tandem Pumps, I see there was a safety recall for a specific VIN range LUK Tandem Pumps.
I printed off the recall campaign notice, took it to the dealer and said my pump is weeping and I want it replaced under the safety recall (04V-586).
http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/ACM4845766/RCRIT-04V586-7306.PDF
First off the Dealer (Campbell Nelson) argued with me that my VIN shows no open campaigns. There is nothing they can do.
I told them my VIN falls within the campaign range, it is a LUK pump, it doesn't have the green markings as noted in the Safety Recall - then the idiot service writer said my VIN is out of the Range....After showing him how to count from 1-10 he agreed my VIN was in the range. So I said I would like to have my pump replaced. Then he asked how many miles are on my Jetta, I said it doesn't matter, there is a safety recall for leaking pumps as noted in the campaign. He said pumps leak after time, sorry, replace your coolant hose and put aluminum foil over the hose to keep the diesel off it. (a brilliant solution he thought!)
I said since I am getting know where with you could I talk to someone else?
Then another service writer came over and said pumps leak after time, replace your pump. I told him that is what I am wanting you to do since there was a recall for the tandem pumps. The safety recall specifically states the pumps could spray hot diesel and cause an engine fire or cause following vehicles to lose control due to leaking diesel. Then he said Diesel won't catch fire. I said yes it will, that is why there is a safety recall issued from VWoA. (****ing Morons!)
That is when I left.
Anyone have any ideas on how I can get my pump replaced under the recall? I know this campaign is really old, but my VIN does fall into the range of affected pumps, it is a LUK with out the green marks on top and therefore, as far as I see it, should be replaced under recall 04V-586. It has been leaking a long, time it is just now that I became aware of the recall.
Paul
So I noticed my throttle body coolant hose was leaking again (# 1J0 122 447 ER) - Leaking right under the Tandem pump. this is second time it has started leaking, I replaced it once before about 5 y ears ago. The hose was swollen and really soft like diesel was leaking on it. After research on leaking Tandem Pumps, I see there was a safety recall for a specific VIN range LUK Tandem Pumps.
I printed off the recall campaign notice, took it to the dealer and said my pump is weeping and I want it replaced under the safety recall (04V-586).
http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/ACM4845766/RCRIT-04V586-7306.PDF
First off the Dealer (Campbell Nelson) argued with me that my VIN shows no open campaigns. There is nothing they can do.
I told them my VIN falls within the campaign range, it is a LUK pump, it doesn't have the green markings as noted in the Safety Recall - then the idiot service writer said my VIN is out of the Range....After showing him how to count from 1-10 he agreed my VIN was in the range. So I said I would like to have my pump replaced. Then he asked how many miles are on my Jetta, I said it doesn't matter, there is a safety recall for leaking pumps as noted in the campaign. He said pumps leak after time, sorry, replace your coolant hose and put aluminum foil over the hose to keep the diesel off it. (a brilliant solution he thought!)
I said since I am getting know where with you could I talk to someone else?
Then another service writer came over and said pumps leak after time, replace your pump. I told him that is what I am wanting you to do since there was a recall for the tandem pumps. The safety recall specifically states the pumps could spray hot diesel and cause an engine fire or cause following vehicles to lose control due to leaking diesel. Then he said Diesel won't catch fire. I said yes it will, that is why there is a safety recall issued from VWoA. (****ing Morons!)
That is when I left.
Anyone have any ideas on how I can get my pump replaced under the recall? I know this campaign is really old, but my VIN does fall into the range of affected pumps, it is a LUK with out the green marks on top and therefore, as far as I see it, should be replaced under recall 04V-586. It has been leaking a long, time it is just now that I became aware of the recall.
Paul
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