www.tdiclub.com

Economy - Longevity - Performance
The #1 Source of TDI Information on the Web!
Forums Articles Links Meets
Orders TDI Club Cards TDIFest 2016 Gone, but not forgotten VAG-Com List Unit Conversions TDIClub Chat Thank You




Go Back   TDIClub Forums > TDI Model Specific Discussions Areas > VW MKVII-Mk7 Golf family including Golf Wagon (~ 2015 +)

VW MKVII-Mk7 Golf family including Golf Wagon (~ 2015 +) Discussions area for the Mk7 (2015+) Golf and Golf Wagon TDIs based on the MQB (Modularer Querbaukasten) platform.

Reply
 
Thread Tools
Old February 14th, 2018, 06:40   #31
The Tortoise
Veteran Member
 
Join Date: Apr 2017
Location: Ottawa
Default

I wouldn't give up on it yet.

From the emissions warranty:


Quote:
The emissions system warranty shall cover the following parts or
systems:

 The entire exhaust after treatment system, including the Diesel
Oxidation Catalyst, the Diesel Particulate Filter, the Selective
Catalytic Reduction converter, the dosing injector and other Diesel
Exhaust Fluid system components
, the exhaust flap, and all sensors
and actuators
I'm pretty sure "other DEF components" should include the heater.
The Tortoise is online now   Reply With Quote
Old February 14th, 2018, 13:18   #32
fredthe
Veteran Member
 
Join Date: Jul 2012
Location: Bowie, MD
Default

VW called the dealer this morning. They talked, and VW is covering it . They will order the part and I'll go back next week to get it installed.

A bit of a pain to have to call VW myself, but I now understand that that's not the dealer's choice. In fact when the service adviser called me early this morning (he was out yesterday and didn't know I'd already called VW) he started with "Please call VW so we can talk to them and get them to cover it."
__________________


Last edited by fredthe; February 14th, 2018 at 13:20.
fredthe is offline   Reply With Quote
Old February 14th, 2018, 15:02   #33
ssffnomad
Member
 
Join Date: May 2014
Location: Upstate N.Y.
Default

Nice when a plan comes together.
ssffnomad is offline   Reply With Quote
Old February 15th, 2018, 05:34   #34
740GLE
Veteran Member
 
Join Date: Aug 2009
Location: NH
Default

Quote:
Originally Posted by fredthe View Post
VW called the dealer this morning. They talked, and VW is covering it . They will order the part and I'll go back next week to get it installed.

A bit of a pain to have to call VW myself, but I now understand that that's not the dealer's choice. In fact when the service adviser called me early this morning (he was out yesterday and didn't know I'd already called VW) he started with "Please call VW so we can talk to them and get them to cover it."

A dealer should still be advocating for the customer especially regarding this type of warranty claim, not a helpless middle man. But alas, we know where the money lies and when the chips fall all dealers will act like this.
__________________
Hers: 2015 Passat SEL (NOS) w/ VW fix and Malone Stage 2.
His: 2017 Alltrack SE, waiting for TSI to TDI conversion kits to be released.
Bought back 2010 Sedan, cog swapper, build date 07/09, BB 6/7/16. 2012 Passat, Roof+Nav, build date 05/12, BB 7/11
740GLE is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
UNOFFICIAL Adblue Heater Element Failure Thread dee74 VW Passat Family (NMS and B7) TDIs (2012+) 401 January 22nd, 2018 07:14
Do you need Adblue heater? bta 120 Ontario 17 November 13th, 2016 18:13
AdBlue Heater Failure and the Emissions Scandal lousyg VW Passat Family (NMS and B7) TDIs (2012+) 3 March 3rd, 2016 10:29
AdBlue heater roni024 TDI Fuel Economy 11 February 20th, 2016 18:32
Rats, wiring damage, AdBlue Heater failure White Passat VW Passat Family (NMS and B7) TDIs (2012+) 9 December 21st, 2015 05:39


All times are GMT -7. The time now is 09:34.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright - TDIClub Online LTD - 2017
Contact Us | Privacy Statement | Forum Rules | Disclaimer
TDIClub Online Ltd (TDIClub.com) is not affiliated with the VWoA or VWAG and is supported by contributions from viewers like you.
1996 - 2017, All Rights Reserved
Page generated in 0.13319 seconds with 12 queries
[Output: 65.81 Kb. compressed to 59.03 Kb. by saving 6.78 Kb. (10.31%)]