Factory remote start cranks but won't start. Will start on 2nd try.

I noticed a weird issue that happens when it's between 35-45 degrees or so. In the morning, after the car has sat overnight, I will engage the remote start on my 2015 TDI SEL. It will crank for 1/2 second, then stop. I have to hit LOCK START START again and it will start and run fine.

I told my local dealer about it, and they were unable to replicate the issue. The service manager told me they have heard of this on these vehicles before, and believe it is caused by condensation build up overnight in the fuel system. He didn't recommend using any additives, but to rather accept it for what it is.

Has anyone else experienced this issue before?

No issues on mine even in negative temps after sitting for a week

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I'd say bull about water and condensation in the fuel. maybe the starter is just disengaging prematurely. Maybe try hitting lock twice, wait a few seconds hit lock twice again then remote start.

If you just start it from the cabin how does it work?

With push button, I don't recall any issues. Only with remote, and only when temps are cold but above freezing.